Emergency Drainage In Leicester
Drain overflowing or sewage coming up in Leicester? Call now. We’re open 7 days, 6am–8pm, with emergency call-outs 365 days a year and no call-out fee.
Fast Help When Your Drains Can’t Wait In Leicester
Sewage backing up, a manhole overflowing or no working toilet in Leicester? Call 07300 600 950. Our engineers clear blocked drains, toilets, gullies and manholes across Leicester (LE1–LE5) 7 days a week from 6am to 8pm, with emergency call-outs 365 days a year, no call-out fee and the price agreed before we start.
We don’t quote made-up response times. When you call, we check where our engineers are and tell you when we can realistically be in Leicester, and we prioritise sewage inside homes and flooding. Once the drain is flowing, we test it and explain the cause, with a camera check if we think a pipe is damaged.
What We Know About Leicester
Leicester's most recent large flood came in the early hours of Monday 6 January 2025. The Environment Agency gauge at Evington recorded 28.4mm of rain, most of it between midnight and 6am, falling on saturated, partly frozen ground as snow melted. The city council's Section 19 report logged 188 reports of internal flooding, 199 once reports made to Severn Trent and the Environment Agency were added, and found that the swollen Soar probably left sewers and highway drains unable to discharge. Many of those households had flooded the year before and were under-insured.
In an emergency, who you call depends on where the water is coming from. The council's flooding contacts page sends sewer problems to Severn Trent on 0800 783 4444, blocked road gullies to the council on 0116 454 1000, and River Soar flooding to the Environment Agency on 0800 80 70 60. Call 999 if anyone is in danger. If sewage from the public sewer gets inside your home, the Guaranteed Standards Scheme has, since 2 July 2025, set a payment equal to your annual sewerage charge, with a minimum of £300 and a maximum of £2,000, and half that for flooding outside.
A drain that serves only your house is yours to sort out, and that's where we come in. Call 07300 600 950: we work 6am to 8pm every day and take emergency call-outs 365 days a year, with no call-out fee. Drain unblocking starts from £120 + VAT, and we agree the price before we touch the drain.
Whose Drain Is It?
Severn Trent Water owns the public sewers in Leicester, plus any drain you share with neighbours or that runs beyond your boundary. Report a problem with those on 0800 783 4444 (24 hours) or online.
Drains that serve only your property and sit inside your boundary are your responsibility — that's the work we do. Road gullies are Leicester City Council's. If you rent, your landlord is normally responsible for the drains.
What To Do Until Our Engineer Arrives
Stop using water
Don’t flush, run taps, shower or use the washing machine or dishwasher — every litre adds to the overflow. Ask everyone in the house to do the same.
Keep clear of dirty water
Sewage carries harmful bacteria. Keep children and pets away, wear rubber gloves if you must touch anything, and wash your hands thoroughly afterwards.
Leave heavy covers alone
Manhole covers are heavy, can crack and can trap fingers, and an open chamber is a fall hazard. Leave lifting to our engineers.
Skip the chemicals
Don’t pour drain unblocker, bleach or caustic soda into a blocked drain. It rarely works and can splash back when the drain is opened.
Stay safe around electrics
If water is near sockets or appliances, keep away. Only switch off at the consumer unit if you can reach it from a dry place.
Check with neighbours and take photos
If next door has the same problem, it may be the public sewer. Photos of any damage will help if you make an insurance claim.
Areas We Cover In An Emergency
Leicester and the rest of LE1–LE5, including:
- City Centre
- Clarendon Park
- Highfields
- Stoneygate
- Knighton
- Aylestone
- Westcotes
- Belgrave
- Abbey
- Rushey Mead
- Humberstone
- Evington
- Beaumont Leys
- New Parks
Sources for the local facts on this page
- Leicester City Council — Section 19 flood investigation report, Monday 6 January 2025
- Leicester City Council — Report flooding
- GOV.UK (Defra) — Customers to receive up to £2000 for water service failures (2 July 2025)
- Leicester City Council — Storm Henk flood report
- gov.uk — Leicester flood risk management scheme
- Leicester City Council — South Highfields conservation area
- British Geological Survey — Mercia Mudstone Group
Flood figures are quoted from the councils' and Environment Agency's published reports. Drive times are estimates from our Southwell base.
Is It An Emergency?
Drainage Problems That Need Help Today In Leicester
Not sure whether it can wait? Call us and we’ll tell you honestly. These situations usually need an engineer as soon as possible:
Sewage Coming Up Inside
Toilets, showers, baths or floor drains backing up with dirty water or waste.
Overflowing Manhole Or Gully
Waste water spilling across your garden, drive, yard or into the road.
No Working Toilet
The only toilet in the home is blocked — especially with children or a vulnerable person in the house.
Collapsed Drain Or Sinking Ground
A hole, dip or void opening up over or near a drain run, or a sudden foul smell outside.
Business Drains Blocked
A kitchen, washroom or yard drain blocked at a restaurant, retail unit, school or care home.
Storm Water Backing Up
Blocked gullies or drains pushing rainwater towards doors, airbricks or garages in heavy rain.
Speak To An Engineer
Drain Emergency In Leicester? Speak To An Engineer Now
Tell us what’s happening and we’ll give you an honest arrival time and the likely price before we set off. No call-out fee.
Call now — you’ll speak to an engineer
07300 600 950- Monday – Sunday: 6:00am – 8:00pm
- Emergency call-outs 365 days a year
Google Reviews
Customers Rate Our Emergency Call-Outs
A selection of genuine reviews from our Google Business Profile, where we're rated 4.9 out of 5 from 101 reviews.
“Someone came out within a few hours of calling for an appointment, they have done a fantastic job of clearing the blockage & a really friendly informative guy too. I highly recommend, thanks!”
HannahMarch 2025 · Read on Google
“If you’re having drainage problems Gino is your guy. We’ve been having some drainage issues for a few months but this weekend had been the worst it’s ever been we tried everything plunger the drain cleaner bleach nothing was shifting it and now it was…”
Ayiesha ThomasFebruary 2025 · Read on Google
“After several other companies were called out and didn't arrive, we called Urgent Drainage Solutions. Gino was very professional and arrived promptly to unblock, clean and review the pipes. Great personalised service and we would definitely recommend! Thanks…”
Tom DarrallFebruary 2025 · Read on Google
Emergency FAQs
Emergency Drainage In Leicester: FAQs
Quick answers for when something has gone wrong. If water is coming into your home, call us first and read later.
Still Have Questions About Your Drains?
Our engineers are happy to talk you through the problem, the likely fix and the price before you book, with no obligation.
Blocked Drain Right Now? We’re Ready To Help
Call 07300 600 950 for emergency drain unblocking in Leicester: 7 days, 6am–8pm, 365 days a year, no call-out fee.
Book In Under A Minute
Get A Drain Engineer In Leicester In 3 Quick Steps
No long forms and nothing to pay online. Tell us what's wrong and where, and we'll hold the earliest day for you. If water is coming up right now, call us instead.
- No call-out fee
- Price agreed before work starts
- 12-month guarantee on repairs
- Rated 4.9 on Google
- 01
Tap the job
Blocked drain, CCTV survey, gutters or a repair — pick what's wrong.
- 02
Add your address
Start typing and pick it from the list. We hold the earliest day for you.
- 03
Leave your name and number
No payment online. We confirm, and the engineer calls when they're on the way.