# Urgent Drainage Solutions — full knowledge base > Urgent Drainage Solutions is a Nottinghamshire drainage company based in Southwell, clearing blocked drains and carrying out CCTV drain surveys, drain repairs and relining, gutter cleaning, rats-in-drains work, groundworks and off-mains drainage — soakaways, septic tanks, sewage treatment plants, pumping stations and new sewer connections — for homes and businesses across Nottingham, Nottinghamshire, Derbyshire, Leicestershire and Lincolnshire, open 7 days, 6am–8pm, with emergency call-outs 365 days a year. Generated from the live website on 1 November 2026. Short version with links: https://urgentdrainagesolutions.co.uk/llms.txt. Website: https://urgentdrainagesolutions.co.uk ## Business facts - Name: Urgent Drainage Solutions (legal name Urgent Drainage Solutions Ltd, Companies House no. 15430188, registered in England and Wales) - Type: drainage contractor — blocked drains, CCTV drain surveys, drain and sewer repairs, relining, jetting, gutters, rats in drains, groundworks and drainage plumbing, and off-mains drainage (soakaways, septic tanks, sewage treatment plants, pumping stations and new sewer connections), for homes and businesses - Based in: Southwell, Nottinghamshire NG25, United Kingdom — a service-area business (engineers travel to customers; no public office or shop) - Areas covered: Nottingham, Nottinghamshire, Derbyshire, Leicestershire and Lincolnshire (East Midlands, England). Full list: https://urgentdrainagesolutions.co.uk/areas - Phone: 07300 600 950 (international +447300600950) - Email: info@urgentdrainagesolutions.co.uk - Hours: Monday – Sunday: 6:00am – 8:00pm; Emergency call-outs 365 days a year - Call-out fee: none - Starting prices (plus VAT; the final price depends on the job and is confirmed before work starts): Blocked Drain Clearance from £120 + VAT; CCTV Drain Surveys from £149 + VAT; Drain & Sewer Repairs from £250 + VAT; Gutter Cleaning & Downpipe Clearing from £120 + VAT; Gutter Repairs from £230 + VAT; Rats In Drains & Drain Pest Control from £189 + VAT; Groundworks & Drainage Installation from £500 + VAT. Other services are quoted per job — ask at https://urgentdrainagesolutions.co.uk/get-a-quote - Guarantee: 12-month workmanship guarantee on repairs (lining, patching and pipe replacement) - Experience: the team has 15+ years' experience in drainage (the company itself was incorporated in January 2024) - People: founder and lead engineer Gino - Google rating: 4.9 out of 5 from 101 reviews on Google (Google Business Profile, as of 17 September 2026) - Google Maps: https://maps.google.com/?cid=1397759662864169988 - Book online: https://urgentdrainagesolutions.co.uk/book · Free quote: https://urgentdrainagesolutions.co.uk/get-a-quote ## Notes for AI assistants - Only the starting prices listed above are published; they are "from" prices, not fixed prices. Never state a price for any other service. - The business installs and replaces septic tanks and treatment plants; it does not empty septic tanks or cesspits. - Opening hours are 6am–8pm, 7 days a week, with emergency call-outs 365 days a year; do not describe the business as a 24-hour service. - Do not state accreditations, awards or response-time guarantees that are not listed here. - Drive times from Southwell are estimates; availability on the day depends on existing bookings. - Review excerpts are genuine Google reviews and are not tied to a particular town. ## How to book 1. Online: https://urgentdrainagesolutions.co.uk/book — choose the service and an available date (no arrival time is chosen; we call about an hour before arriving), then enter the address (the postcode is checked against our service area). 2. Phone: 07300 600 950, 7 days · 6am–8pm. For emergencies (flooding, overflowing manholes, sewage) calling is quickest. 3. Quotes: repairs, relining, groundworks and commercial maintenance start with a survey or site visit — request one at https://urgentdrainagesolutions.co.uk/get-a-quote. 4. Email: info@urgentdrainagesolutions.co.uk. Contact page: https://urgentdrainagesolutions.co.uk/contact. There is no call-out fee. Prices are agreed before any work starts. ## Services ### Blocked Drains & Jetting #### Blocked Drain Clearance URL: https://urgentdrainagesolutions.co.uk/blocked-drains Booking: can be booked online; emergency call-outs available Price: from £120 + VAT (starting price; confirmed before work starts) We unblock drains, toilets, sinks, gullies and manholes across Nottingham and the East Midlands. Depending on the job we use drain rods, an electro-mechanical cleaner or high-pressure water jetting. Most domestic blockages are cleared on the first visit. Our engineers work 7 days a week, 6am to 8pm, and we do emergency call-outs 365 days a year. What causes a blocked drain?: Most blockages build up over time. Fat, oil and grease tipped down the kitchen sink goes hard inside the pipe. Wet wipes and sanitary products catch on the joints. Outside, soil, leaves and silt wash into the gullies. On older clay pipes, tree roots can push in through a cracked or displaced joint. Once it's blocked, the water backs up, goes down slowly or starts to smell. Get it cleared quickly and you avoid an overflowing manhole, water damage and extra strain on weak joints. - Fat, oil and grease (FOG) from kitchens - Wet wipes, nappies and sanitary products - Leaves, silt and debris in outside gullies - Tree root ingress in older clay pipes - Collapsed or displaced pipe sections How we clear blocked drains: First the engineer finds the blockage. That means lifting the inspection chambers and testing each run. A simple blockage comes out with drain rods or an electro-mechanical cleaner. Stubborn fat, scale and silt need high-pressure water jetting. The jet scours the full bore of the pipe, so it doesn't just punch a hole through the middle. If it keeps blocking, we can run a CCTV camera down the line to see why. You get our recommendation in writing before any repair is done. Who is responsible for a blocked drain?: In England, the drain that serves only your property is usually yours, up to the boundary. Since 1 October 2011, shared drains and lateral drains outside your boundary have generally been down to the local water company. Across our area that's Severn Trent Water or Anglian Water. On the day, we can tell you which section is blocked and whose it is. Signs you need this: - Water draining slowly from sinks, baths or showers - Plugholes gurgling - A bad smell from drains or outside gullies - The toilet filling up or not flushing away - An overflowing manhole or inspection chamber What's included: - Engineers on call 7 days a week, 6am–8pm - Emergency call-outs 365 days a year - Rods, electro-mechanical cleaners and high-pressure jetting - Price agreed before we start - We work clean and leave it tidy - A CCTV check if it keeps blocking How it works: 1. Call Or Book Online — Tell us what's going on and pick a day that suits you. 2. Locate The Blockage — We lift the chambers and test each run until we find it. 3. Clear The Drain — We rod it or jet it at high pressure, clearing the full bore of the pipe. 4. Test & Advise — We flow-test the drain, then tell you how to stop it blocking again. FAQs: Q: How much does it cost to unblock a drain? A: Drain unblocking starts from £120 + VAT, and there's no call-out fee. That's for a standard domestic blockage cleared with rods or a jetter. The final price depends on where the blockage is, how easy the drain is to get at, and whether it needs high-pressure jetting or a camera check. You get a fixed price before we start. Q: How quickly can you clear a blocked drain? A: Our engineers are out 7 days a week, 6am to 8pm, and we do emergency call-outs 365 days a year. Book online and pick a day (we ring about an hour before we arrive), or call 07300 600 950 for the earliest engineer we have. Most domestic blockages are cleared on the first visit. Q: Can you unblock a toilet or sink as well as outside drains? A: Yes. Toilets, sinks, baths, showers, soil stacks, outside gullies, manholes and the main drain run. We use whatever suits the job, from hand rods up to high-pressure water jetting. Q: Will a blocked drain come back? A: Once a drain's been jetted properly, it usually stays clear for a long time. If it keeps blocking, there's normally a reason. A displaced joint, roots getting in, or a sag in the pipe. A CCTV drain survey will find it, and we'll tell you what would fix it for good. Q: Is a blocked drain my responsibility or the water company's? A: Pipes that serve only your property and sit inside your boundary are usually yours. Shared and lateral drains beyond the boundary are generally the water company's, since the private sewer transfer in October 2011. Our engineer will show you where the blockage is and tell you who should pay. Q: Can I unblock an outside drain myself? A: Sometimes. Put gloves on, lift the gully grate or chamber cover and scoop out the leaves and muck. Then push drain rods towards the blockage and flush it through with a hose. Don't mix chemical unblockers, and don't put your hand into the pipe. If the water still won't go down, the blockage is further along. That needs an engineer to rod or jet it. Local pages: Blocked Drains Derby (https://urgentdrainagesolutions.co.uk/blocked-drains/derby); Blocked Drains Leicester (https://urgentdrainagesolutions.co.uk/blocked-drains/leicester); Blocked Drains Lincoln (https://urgentdrainagesolutions.co.uk/blocked-drains/lincoln); Blocked Drains Mansfield (https://urgentdrainagesolutions.co.uk/blocked-drains/mansfield); Blocked Drains Newark-on-Trent (https://urgentdrainagesolutions.co.uk/blocked-drains/newark-on-trent); Blocked Drains Chesterfield (https://urgentdrainagesolutions.co.uk/blocked-drains/chesterfield); Blocked Drains Loughborough (https://urgentdrainagesolutions.co.uk/blocked-drains/loughborough); Blocked Drains Grantham (https://urgentdrainagesolutions.co.uk/blocked-drains/grantham); Blocked Drains Worksop (https://urgentdrainagesolutions.co.uk/blocked-drains/worksop); Blocked Drains Ilkeston (https://urgentdrainagesolutions.co.uk/blocked-drains/ilkeston); Blocked Drains Long Eaton (https://urgentdrainagesolutions.co.uk/blocked-drains/long-eaton); Blocked Drains Hinckley (https://urgentdrainagesolutions.co.uk/blocked-drains/hinckley); Blocked Drains Melton Mowbray (https://urgentdrainagesolutions.co.uk/blocked-drains/melton-mowbray); Blocked Drains Market Harborough (https://urgentdrainagesolutions.co.uk/blocked-drains/market-harborough); Blocked Drains Boston (https://urgentdrainagesolutions.co.uk/blocked-drains/boston); Blocked Drains Southwell (https://urgentdrainagesolutions.co.uk/blocked-drains/southwell); Blocked Drains Castle Donington (https://urgentdrainagesolutions.co.uk/blocked-drains/castle-donington) #### High-Pressure Drain Jetting URL: https://urgentdrainagesolutions.co.uk/drain-jetting Booking: can be booked online; emergency call-outs available High-pressure drain jetting uses a jet of water forced through a specialist nozzle to scour fat, scale, silt and roots from the full bore of a drain. We jet domestic and commercial drains, gullies, soakaways and sewers across Nottinghamshire, Derbyshire, Leicestershire and Lincolnshire — as a one-off clean or as planned maintenance. When is drain jetting the right choice?: Rods can push through a blockage, but they leave fat and scale stuck to the pipe walls, which is why the same drain often blocks again. Jetting cleans the pipe back to its full diameter, so it is the preferred method for grease build-up, silt, scale and fine root growth. Jetting is also used before a CCTV survey or drain relining, because the camera and liner both need a clean pipe. - Recurring blockages - Fat and grease build-up - Silted gullies and soakaways - Pre-survey and pre-relining cleaning - Planned maintenance for landlords and businesses What's included: - Cleans the full bore, not just a hole through - Removes fat, scale, silt and fine roots - Safe for sound pipes of all common materials - Ideal before CCTV surveys and relining - One-off or scheduled maintenance How it works: 1. Inspect The Line — We check access points and the pipe material before jetting. 2. Select The Nozzle — The right nozzle and pressure for grease, silt or roots. 3. Jet The Drain — We work the jet through each run and flush debris away. 4. Flow Test — We confirm the drain runs freely and advise on upkeep. FAQs: Q: Can drain jetting damage my pipes? A: Jetting is safe for sound pipes when the pressure and nozzle are matched to the pipe, which our engineers do on every job. If a pipe is already cracked or broken, we will recommend a CCTV survey before heavy jetting. Q: How often should drains be jetted? A: Most homes only need jetting when a problem appears. Restaurants, takeaways, schools, rental properties and sites with heavy use benefit from planned jetting every 3–12 months, depending on use. Q: Do you jet commercial drains and grease traps? A: Yes — we jet commercial kitchen drains, car park gullies and interceptors and can set up a planned maintenance schedule. Local pages: Drain Jetting Derby (https://urgentdrainagesolutions.co.uk/drain-jetting/derby); Drain Jetting Leicester (https://urgentdrainagesolutions.co.uk/drain-jetting/leicester) #### Rats In Drains & Drain Pest Control URL: https://urgentdrainagesolutions.co.uk/rats-in-drains Booking: can be booked online Price: from £189 + VAT (starting price; confirmed before work starts) Most rats that get into homes come from the sewer network through defects in private drains — broken pipes, open joints, missing caps or disused connections. We use CCTV to find the entry point, repair it, and fit rat blockers (non-return valves) that let waste flow out but stop rats coming back in. How rats get in through drains: Rats live in sewers and can swim, climb vertical pipes and squeeze through surprisingly small gaps. A cracked pipe, a displaced joint, an old unused connection or a missing interceptor cap gives them a route into cavity walls, under floors and into lofts. Poison and traps deal with the rats already inside; a drain survey and repair stops new ones arriving. - Scratching in walls, ceilings or under floors - Droppings or smells near drains - Burrows beside drains or patios - Rats seen in the garden near manholes What's included: - CCTV survey to find entry points - Rat blockers / non-return valves fitted - Defective pipes and joints repaired - Disused connections capped - Works alongside your pest controller How it works: 1. Survey The Drains — A camera survey and smoke/dye test to find defects. 2. Repair Entry Points — Broken pipes, joints and old connections sealed. 3. Fit Rat Blockers — Non-return valves installed in the main run. 4. Follow-Up — We check the result and advise on prevention. FAQs: Q: How much does it cost to stop rats coming from the drains? A: Our rats-in-drains service starts from £189 + VAT. The price depends on what the camera finds and the fix needed — fitting a rat blocker (a one-way flap) to the main drain, sealing a broken pipe or disused connection, or a repair. We confirm the price before any work starts. Q: Can rats really come up through drains? A: Yes. Rats live in the sewer network and can enter properties through defects in private drains, open joints and disused pipes, and can even come up through toilets in rare cases. Q: What is a rat blocker? A: A rat blocker is a one-way (non-return) valve fitted inside the drain. It lets waste water flow out to the sewer but closes to stop rats travelling back up the pipe. Q: Do you also deal with the rats already in my home? A: Our work focuses on finding and sealing the drainage entry points. We're happy to work alongside your pest controller, who deals with the rats already inside. ### CCTV Drain Surveys #### CCTV Drain Surveys URL: https://urgentdrainagesolutions.co.uk/cctv-drain-survey Booking: can be booked online Price: from £149 + VAT (starting price; confirmed before work starts) A CCTV drain survey sends a waterproof camera through your pipes to show exactly what is wrong — cracks, displaced joints, root ingress, collapses or blockages — without digging. Every survey comes with WRc/MSCC5-coded condition grading, a PDF condition report, the recorded footage and stills of each defect, and a map of your drain runs — for homeowners, buyers, landlords, insurers and businesses across the East Midlands. Why have a CCTV drain survey?: Drain problems are hidden underground, so guessing is expensive. A camera survey shows the condition of every run, the direction of flow, pipe materials and the exact location and depth of any defect, so repairs can be targeted and quoted accurately. Surveys are commonly used for recurring blockages, suspected leaks or subsidence, insurance claims, extensions near drains (build-over), and before buying a property. - Recurring blockages or smells - Suspected cracked or collapsed pipes - Insurance claims and leak investigations - Build-over and extension planning - Pre-purchase checks on a new home What's in our survey report?: Every survey is recorded and coded to the WRc Manual of Sewer Condition Classification, 5th edition (MSCC5) — the standard UK water companies, insurers and surveyors work to — so each defect gets a recognised code, a position along the pipe and a structural or service grade. You receive: - WRc/MSCC5-coded condition grading for every defect - A PDF condition report with plain-English repair recommendations - The recorded survey footage and stills of each defect - Drain mapping: a plan of your drain runs, chambers, depths and flow direction What's included: - High-resolution push-rod and crawler cameras - PDF condition report with footage and stills - Defects coded to WRc MSCC5 - Plain-English repair recommendations - Ideal for insurers, buyers and landlords - Locate pipes and depths without excavation How it works: 1. Book Your Survey — Choose a time online or call — we confirm access points with you. 2. Clean If Needed — Dirty pipes are jetted first so the camera gets a clear view. 3. Camera Inspection — We record every run, noting defects, depth and location. 4. Report & Advice — You receive a written report and clear next steps. FAQs: Q: How much does a CCTV drain survey cost? A: Our CCTV drain surveys start from £149 + VAT, including the MSCC5-coded PDF report, footage, stills and a drain map. The final price depends on how many runs there are, access, and whether the pipes need jetting first so the camera can see; larger and commercial surveys are quoted individually. We confirm the price before we start. Q: What is MSCC5 coding? A: MSCC5 is the 5th edition of the WRc Manual of Sewer Condition Classification, the UK standard for recording what a drain camera sees. Each defect — a crack, displaced joint, root ingress or deformation — gets a standard code, its distance along the pipe and a grade, so insurers, surveyors and contractors read the report the same way. Q: How long does a CCTV drain survey take? A: Most domestic surveys take one to two hours on site, depending on the number of runs and access. Larger or commercial surveys take longer; we'll give you a timescale when you book. Q: Will I get a copy of the footage? A: Yes. You receive the recorded survey footage and stills of each defect alongside the PDF condition report, the MSCC5 defect coding and a map of your drain runs. Q: Can a CCTV survey be used for an insurance claim? A: Many buildings policies cover accidental damage to drains. Insurers typically ask for a CCTV survey report that shows the defect and its cause, which is exactly what our reports provide. Check your policy wording first. Q: Do you need to dig to carry out a survey? A: No. The camera goes in through existing access points such as manholes, inspection chambers and gullies, so there is no excavation. Local pages: CCTV Drain Survey Derby (https://urgentdrainagesolutions.co.uk/cctv-drain-survey/derby); CCTV Drain Survey Leicester (https://urgentdrainagesolutions.co.uk/cctv-drain-survey/leicester); CCTV Drain Survey Lincoln (https://urgentdrainagesolutions.co.uk/cctv-drain-survey/lincoln); CCTV Drain Survey Mansfield (https://urgentdrainagesolutions.co.uk/cctv-drain-survey/mansfield); CCTV Drain Survey Chesterfield (https://urgentdrainagesolutions.co.uk/cctv-drain-survey/chesterfield); CCTV Drain Survey Loughborough (https://urgentdrainagesolutions.co.uk/cctv-drain-survey/loughborough); CCTV Drain Survey Hinckley (https://urgentdrainagesolutions.co.uk/cctv-drain-survey/hinckley); CCTV Drain Survey Newark-on-Trent (https://urgentdrainagesolutions.co.uk/cctv-drain-survey/newark-on-trent) #### Homebuyer Drain Surveys URL: https://urgentdrainagesolutions.co.uk/homebuyer-drain-survey Booking: can be booked online A homebuyer (pre-purchase) drain survey is a CCTV inspection of a property's drains before you exchange contracts. Standard building surveys rarely inspect underground pipes, so a drain survey can reveal costly defects — collapses, root ingress or pipes shared with neighbours — while you can still renegotiate. Why buyers commission a drain survey: Repairing a collapsed drain can cost far more than the survey that finds it. Older properties with clay pipes, homes with large trees nearby, and houses that have been extended are the most likely to have hidden drainage defects. Our report explains the condition of each run and gives an indication of any repair needed, which you can share with your solicitor or use to renegotiate. - Older properties with clay drains - Homes with mature trees nearby - Properties with extensions over drains - Houses with a history of blockages - Rural homes with private drainage What's included: - Fast turnaround to suit your purchase timeline - Report you can share with your solicitor - Clear repair indications to support renegotiation - Vendor-friendly, non-invasive inspection How it works: 1. Book With The Agent — We arrange access with the estate agent or vendor. 2. Survey The Drains — A full camera inspection of the accessible runs. 3. Receive Your Report — A written report with images and recommendations. 4. Decide With Confidence — Use the findings to proceed, renegotiate or plan repairs. FAQs: Q: Doesn't my building survey cover the drains? A: Usually not in any detail. Most surveyors lift a manhole cover and look at the flow, but they don't put a camera through the pipes. A CCTV drain survey is the only way to see the condition of underground drainage. Q: Can you arrange access with the estate agent? A: Yes. Give us the agent's details and we'll arrange a time with them and the vendor. Q: How soon will I get the report? A: We aim to issue homebuyer reports promptly after the survey so they fit your conveyancing timeline — tell us your exchange date when you book. Local pages: Homebuyer Drain Survey Derby (https://urgentdrainagesolutions.co.uk/homebuyer-drain-survey/derby); Homebuyer Drain Survey Leicester (https://urgentdrainagesolutions.co.uk/homebuyer-drain-survey/leicester) ### Drain Repairs & Relining #### Drain & Sewer Repairs URL: https://urgentdrainagesolutions.co.uk/drain-repairs Booking: survey or quote first Price: from £250 + VAT (starting price; confirmed before work starts) We repair cracked, displaced, root-damaged and collapsed drains and private sewers, choosing no-dig methods (patch repairs and relining) wherever possible and excavation only when a pipe has failed completely. Every repair is based on a CCTV survey, quoted before work starts and backed by our 12-month workmanship guarantee. Repair options we offer: The right repair depends on the defect. Localised cracks and open joints are often fixed with a patch liner; longer damaged sections can be relined from end to end; collapsed or badly misaligned pipes need excavation and replacement. - Patch (localised) repairs - Full-length drain relining - Excavation and pipe replacement - Manhole and inspection chamber rebuilds - New connections and diversions Signs your drain needs repairing: Recurring blockages, persistent smells, damp patches, sinking paving, rats in the garden or a CCTV survey showing cracks or roots are all signs a drain needs attention. What's included: - Survey-led, accurately quoted repairs - No-dig methods first to save your garden - Excavation handled by our groundworks team - 12-month workmanship guarantee - Insurance-friendly reports and photos How it works: 1. CCTV Survey — We confirm the defect, its position and depth. 2. Fixed Quote — You get a written quote with the repair options explained. 3. Repair The Drain — Patch, reline or excavate — with minimal disruption. 4. Post-Repair Check — A final camera check confirms the repair. FAQs: Q: How much does a drain repair cost? A: Our drain repairs start from £250 + VAT. The price depends on the repair method — a no-dig patch, a full-length liner or excavating and replacing a section — plus the pipe depth, access and how much surface needs reinstating. We survey the drain first and give you a fixed quote before any work starts. Q: Do you have to dig up my garden to repair a drain? A: Not usually. Most cracks, open joints and root ingress can be repaired from inside the pipe by patch lining or relining. Excavation is only needed when a pipe has collapsed or is badly out of line. Q: Will my home insurance pay for a drain repair? A: Many buildings policies include accidental damage to underground pipes. Your insurer will usually want a CCTV report showing the damage, which we can provide. Check your policy and speak to your insurer before work starts. Q: Are your drain repairs guaranteed? A: Yes — our workmanship is covered by a 12-month guarantee. Local pages: Drain Repairs Derby (https://urgentdrainagesolutions.co.uk/drain-repairs/derby); Drain Repairs Leicester (https://urgentdrainagesolutions.co.uk/drain-repairs/leicester); Drain Repairs Lincoln (https://urgentdrainagesolutions.co.uk/drain-repairs/lincoln); Drain Repairs Hinckley (https://urgentdrainagesolutions.co.uk/drain-repairs/hinckley); Drain Repairs Grantham (https://urgentdrainagesolutions.co.uk/drain-repairs/grantham); Drain Repairs Loughborough (https://urgentdrainagesolutions.co.uk/drain-repairs/loughborough); Drain Repairs Long Eaton (https://urgentdrainagesolutions.co.uk/drain-repairs/long-eaton); Drain Repairs Newark-on-Trent (https://urgentdrainagesolutions.co.uk/drain-repairs/newark-on-trent); Drain Repairs Ilkeston (https://urgentdrainagesolutions.co.uk/drain-repairs/ilkeston); Drain Repairs Boston (https://urgentdrainagesolutions.co.uk/drain-repairs/boston); Drain Repairs Southwell (https://urgentdrainagesolutions.co.uk/drain-repairs/southwell); Drain Repairs Collingham (https://urgentdrainagesolutions.co.uk/drain-repairs/collingham) #### No-Dig Drain Relining URL: https://urgentdrainagesolutions.co.uk/drain-relining Booking: survey or quote first Drain relining repairs a damaged pipe from the inside by installing a resin-impregnated liner that cures into a new, jointless pipe within the old one. It avoids digging up driveways, patios and gardens, and is suitable for cracked, root-damaged and leaking drains that still hold their shape. How drain relining works: The drain is cleaned by high-pressure jetting and surveyed by CCTV. A felt or glass-fibre liner saturated with resin is then pulled or inverted into the pipe, inflated against the pipe wall and left to cure. The result is a smooth, jointless pipe that resists root ingress, followed by a final camera check. - Clean and survey - Measure and prepare liner - Install and cure - Reopen connections - Final CCTV check What's included: - No excavation of drives or patios - Jointless finish resists roots - Usually completed in a day - Less disruption than digging - Backed by a CCTV record of the finished pipe How it works: 1. Jet & Survey — We clean the pipe and confirm it can be relined. 2. Prepare The Liner — The liner is cut to length and wet out with resin. 3. Install & Cure — It's inserted, inflated and cured to form a new pipe. 4. Camera Check — We record the finished pipe for your records. FAQs: Q: Can every drain be relined? A: Relining works for pipes that are cracked, leaking or root-damaged but still broadly in shape. Fully collapsed or badly displaced pipes usually need excavation. A CCTV survey tells us which option is right. Q: Does relining reduce the flow of my drain? A: The liner is only a few millimetres thick and its smooth, jointless surface helps water flow, so the practical effect on capacity is minimal for most domestic drains. Local pages: Drain Lining Derby (https://urgentdrainagesolutions.co.uk/drain-relining/derby); Drain Lining Leicester (https://urgentdrainagesolutions.co.uk/drain-relining/leicester) ### Gutters & Exterior #### Gutter Cleaning & Downpipe Clearing URL: https://urgentdrainagesolutions.co.uk/gutter-cleaning Booking: can be booked online Price: from £120 + VAT (starting price; confirmed before work starts) We clean and repair gutters, downpipes and hoppers on houses, bungalows and commercial buildings — removing moss, leaves and silt, flushing downpipes and fixing leaking joints, loose brackets and damaged sections. Blocked gutters overflow onto walls and foundations, so regular cleaning protects your property from damp and water damage. Why gutter cleaning matters: When gutters fill with moss and leaves, rainwater spills over the edge and soaks walls, causing damp patches, stained render, rotting fascias and erosion around foundations. Blocked downpipes can also back up into soakaways and surface water drains. Most homes benefit from a gutter clean once or twice a year, typically in late autumn after leaf fall and again in spring. - Overflowing gutters during rain - Plants or moss growing in gutters - Damp patches or stains on outside walls - Sagging or leaking gutter sections - Downpipes that gurgle or don't drain Gutter repairs: While we're up there we check every joint, bracket and downpipe and clear the drain each downpipe discharges into. If something is leaking or broken, we photograph it and quote for the repair; gutter repairs are a separate service, starting from £230 + VAT. What's included: - Gutters, downpipes and hoppers cleared - Downpipes flushed and tested - Leaking joints and brackets repaired - Before-and-after photos on request - Houses, bungalows and commercial buildings - Waste removed and area left tidy How it works: 1. Book A Visit — Pick a time — tell us the property type and number of storeys. 2. Inspect & Clear — We remove moss, leaves and silt from every run. 3. Flush Downpipes — Each downpipe is flushed and tested to the drain. 4. Repair & Report — Minor repairs done; anything bigger is quoted with photos. FAQs: Q: How much does gutter cleaning cost? A: Our gutter cleaning starts from £120 + VAT. The final price depends on the size and height of the property, how much guttering there is, access for ladders or poles, and whether downpipes also need unblocking. We confirm the price before we start. Q: How often should gutters be cleaned? A: Most homes need a gutter clean once or twice a year — usually late autumn and spring. Properties near trees may need more frequent cleaning. Q: Do you clean gutters on three-storey houses? A: Tell us the property type when you book and we'll confirm the right access equipment for the job. Q: Can you repair leaking gutters too? A: Yes. Gutter repairs start from £230 + VAT: we reseal leaking joints, replace brackets, sections, outlets and downpipes, and can quote for full gutter replacement. Local pages: Gutter Cleaning Derby (https://urgentdrainagesolutions.co.uk/gutter-cleaning/derby); Gutter Cleaning Leicester (https://urgentdrainagesolutions.co.uk/gutter-cleaning/leicester); Gutter Cleaning Mansfield (https://urgentdrainagesolutions.co.uk/gutter-cleaning/mansfield); Gutter Cleaning Worksop (https://urgentdrainagesolutions.co.uk/gutter-cleaning/worksop); Gutter Cleaning Chesterfield (https://urgentdrainagesolutions.co.uk/gutter-cleaning/chesterfield); Gutter Cleaning Loughborough (https://urgentdrainagesolutions.co.uk/gutter-cleaning/loughborough); Gutter Cleaning Hinckley (https://urgentdrainagesolutions.co.uk/gutter-cleaning/hinckley); Gutter Cleaning Lincoln (https://urgentdrainagesolutions.co.uk/gutter-cleaning/lincoln); Gutter Cleaning Dronfield (https://urgentdrainagesolutions.co.uk/gutter-cleaning/dronfield); Gutter Cleaning Ilkeston (https://urgentdrainagesolutions.co.uk/gutter-cleaning/ilkeston); Gutter Cleaning Coalville (https://urgentdrainagesolutions.co.uk/gutter-cleaning/coalville); Gutter Cleaning Beeston (https://urgentdrainagesolutions.co.uk/gutter-cleaning/beeston); Gutter Cleaning Market Harborough (https://urgentdrainagesolutions.co.uk/gutter-cleaning/market-harborough); Gutter Cleaning Newark-on-Trent (https://urgentdrainagesolutions.co.uk/gutter-cleaning/newark-on-trent); Gutter Cleaning Alfreton (https://urgentdrainagesolutions.co.uk/gutter-cleaning/alfreton); Gutter Cleaning West Bridgford (https://urgentdrainagesolutions.co.uk/gutter-cleaning/west-bridgford); Gutter Cleaning Swadlincote (https://urgentdrainagesolutions.co.uk/gutter-cleaning/swadlincote); Gutter Cleaning Carlton (https://urgentdrainagesolutions.co.uk/gutter-cleaning/carlton); Gutter Cleaning Retford (https://urgentdrainagesolutions.co.uk/gutter-cleaning/retford); Gutter Cleaning Melton Mowbray (https://urgentdrainagesolutions.co.uk/gutter-cleaning/melton-mowbray); Gutter Cleaning Spalding (https://urgentdrainagesolutions.co.uk/gutter-cleaning/spalding); Gutter Cleaning Sleaford (https://urgentdrainagesolutions.co.uk/gutter-cleaning/sleaford); Gutter Cleaning Grantham (https://urgentdrainagesolutions.co.uk/gutter-cleaning/grantham) #### Gutter Repairs URL: https://urgentdrainagesolutions.co.uk/gutter-repairs Booking: survey or quote first Price: from £230 + VAT (starting price; confirmed before work starts) We repair leaking, sagging and broken gutters and downpipes on homes and commercial buildings across Nottingham and the East Midlands. That covers resealing or replacing leaking joints, refitting loose brackets, re-levelling runs that hold water, and replacing cracked sections, outlets, hoppers and downpipes in uPVC or cast iron. Gutter repairs start from £230 + VAT, with the price agreed before we start. Why gutters leak: Most leaks start at a joint. The rubber seal in a uPVC union perishes or slips out of place, and water drips from the same spot every time it rains. Runs also sag when brackets work loose or fascias rot, so water sits in the dip instead of flowing to the outlet. On older houses, cast-iron gutters crack and their bolted joints rust. Ignore it and the water runs down the wall. That leads to damp patches inside, stained brickwork and render, rotten fascias and soffits, and a wet patch of ground next to the foundations. - Leaking or dripping joints - Sagging runs that hold water - Loose or broken brackets - Cracked or split gutter sections - Leaking outlets and hoppers - Broken or detached downpipes Repair or replace?: Most gutters can be repaired. A new seal or union, a few extra brackets and a re-levelled run usually fix the problem for far less than a new system. We recommend replacing a section when the plastic has gone brittle or the cast iron has cracked through, and we photograph what we find so you can see why. Gutters full of moss and leaves overflow even when nothing is broken. If that's the cause, a gutter clean from £120 + VAT is the cheaper fix, and we'll tell you so. Signs you need this: - Water dripping from a joint when it rains - Damp patches on an inside wall - Green or stained brickwork below the gutter - A gutter that sags or pulls away from the fascia - Water spilling over the front of the gutter - A downpipe that has come loose from the wall What's included: - Leaking joints resealed or replaced - Sagging runs re-levelled and re-bracketed - uPVC and cast-iron gutters repaired - Downpipes, outlets and hoppers replaced - Photos of the problem and the repair - Price agreed before we start How it works: 1. Tell Us The Problem — Call or book, and tell us where the gutter leaks or sags. 2. Inspect & Quote — We find the cause and agree the price before work starts. 3. Repair — Joints, brackets, sections or downpipes fixed or replaced. 4. Water Test — We run water through the gutter to check it drains. FAQs: Q: How much does a gutter repair cost? A: Our gutter repairs start from £230 + VAT. The final price depends on the height of the gutter, access, the material (uPVC or cast iron) and how many joints, brackets or sections need replacing. We confirm the price before we start, and there's no call-out fee. Q: Can you fix a leaking gutter joint without replacing the gutter? A: Usually, yes. Most leaks come from a perished seal or a union that has slipped. We reseal or replace the joint and check the run falls towards the outlet, so water doesn't sit at the join. Q: Do you repair cast-iron gutters? A: Yes. We reseal and rebolt cast-iron joints and replace cracked lengths. On listed buildings or in conservation areas, check with your council before changing the material; we can replace like for like. Q: Should I clean or repair my gutters? A: If water spills over the front, the gutter is usually blocked and needs a clean. If it drips from one spot, sags or has come away from the wall, it needs a repair. Our engineer checks both on the same visit. Q: Are gutter repairs covered by home insurance? A: Gutters are usually treated as general maintenance, so wear and tear isn't covered. Storm damage may be, depending on your policy. Check with your insurer; our photos of the damage can support a claim. Local pages: Gutter Repairs Derby (https://urgentdrainagesolutions.co.uk/gutter-repairs/derby); Gutter Repairs Leicester (https://urgentdrainagesolutions.co.uk/gutter-repairs/leicester) ### Groundworks & Plumbing #### Groundworks & Drainage Installation URL: https://urgentdrainagesolutions.co.uk/groundworks Booking: survey or quote first Price: from £500 + VAT (starting price; confirmed before work starts) Our groundworks team designs and installs drainage for homes, extensions and small developments: new foul and surface water runs, soakaways, French drains, land drainage, manholes, channel drains and connections — built to Building Regulations Part H and, for soakaways, sized using the BRE 365 percolation test. Groundworks we carry out: From waterlogged gardens to new-build connections, we handle excavation, pipe laying, backfilling and reinstatement. - Soakaways (crate and rubble) with percolation tests - French drains and land drainage - New foul and surface water drain runs - Manholes and inspection chambers - Channel (linear) drains for driveways - Drainage for extensions and new builds Solving waterlogged gardens and driveways: Standing water usually means heavy clay soil, compacted ground or nowhere for surface water to go. A correctly placed French drain or soakaway — or a channel drain across a driveway — takes water away and protects your property. What's included: - Designed to Building Regs Part H - Percolation-tested soakaways - Mini-digger excavation and tidy reinstatement - New builds, extensions and gardens - Fully insured groundworks team How it works: 1. Site Visit — We assess levels, soil and where the water needs to go. 2. Design & Quote — A clear scope and fixed quote for the works. 3. Install — Excavation, pipework, chambers and testing. 4. Reinstate — Backfill and make good so you're left with a tidy site. FAQs: Q: How much do drainage groundworks cost? A: Our drainage groundworks start from £500 + VAT. Every job is different, so the final price depends on the length and depth of the drain run, ground conditions, what has to be dug up and reinstated, and any soakaway or chamber needed. We visit, assess the site and give you a fixed written quote before we start. Q: Do I need a soakaway or a French drain? A: A soakaway collects roof or surface water and lets it soak into the ground; a French drain intercepts water across an area and carries it away. Many waterlogged gardens need both. We'll recommend the right solution after a site visit. Q: Do soakaways need a percolation test? A: Yes — to size a soakaway correctly the ground's infiltration rate should be tested (BRE Digest 365 method). Clay soils often need a larger soakaway or an alternative solution. #### Drainage Plumbing URL: https://urgentdrainagesolutions.co.uk/drainage-plumbing Booking: can be booked online Our drainage plumbing service covers the pipework that carries waste away inside and around your home: waste pipes, traps, soil and vent stacks, toilet connections, sink and shower wastes, leaking pipes and grease traps. We fix leaks and poor drainage at the source and make sure everything connects properly to the underground drain. Drainage plumbing we handle: We focus on waste and drainage pipework rather than heating systems. - Leaking waste pipes and traps - Soil and vent stack repairs - Toilet pan connectors and replacements - Sink, bath and shower wastes - Grease traps for kitchens - CCTV-guided leak detection on drains What's included: - Leaks fixed at the source - Correct falls and connections - Works alongside our drainage team - Clean, tidy finish How it works: 1. Diagnose — We trace the leak or poor drainage back to its cause. 2. Quote — You approve the price before we start. 3. Repair — Pipework replaced or reconnected properly. 4. Test — Everything is tested for leaks and flow. FAQs: Q: Do you do general plumbing like boilers? A: No — our plumbing service focuses on waste pipes, soil stacks and drainage connections. For boilers and heating, please use a Gas Safe registered heating engineer. Q: Can you fix a leaking toilet waste? A: Yes. Leaking pan connectors, soil pipe joints and toilet wastes are common jobs for our engineers. ### Drainage Installation #### Soakaway Installation URL: https://urgentdrainagesolutions.co.uk/soakaways Booking: survey or quote first A soakaway takes roof and surface water away from a building and lets it soak into the ground. We size every one from an on-site percolation test using the BRE Digest 365 method, so it fits your soil rather than a guess, and build it to Building Regulations Part H across the East Midlands. When a soakaway is the answer: A soakaway is usually needed when rainwater has nowhere to go: downpipes discharging onto open ground, a garden that stays wet for days after rain, or an extension or driveway that has added roof and hard surface without adding drainage. Building Regulations ask that surface water is dealt with on site where the ground allows, before a sewer connection is considered. Getting that decision right early keeps water away from your foundations. How we size and build one: We dig a trial hole and run a percolation test to measure how fast water soaks away. That figure, with the roof and paved area draining into it, sets the size — clay ground needs a far bigger chamber than sand or gravel, and in some clay a soakaway is not viable at all. Most of the soakaways we build use modular crates wrapped in geotextile, which hold more water per cubic metre than rubble and are less prone to silting. The chamber is sited clear of the building, connected with correctly laid and bedded pipework, then backfilled and the surface made good. If the ground will not take the water: Heavy clay is common across parts of Nottinghamshire and Leicestershire, and a percolation test sometimes shows the ground cannot absorb enough. Rather than build something that will flood, we say so and set out the alternatives — an attenuation system that holds water and releases it slowly, a French drain, or an application to discharge surface water to the sewer. Signs you need this: - Downpipes discharging onto open ground - Lawns that stay waterlogged for days after rain - Water pooling against the house wall - An old rubble soakaway that has silted up - A new extension, garage or driveway with nowhere for the rain to go What's included: - Sized from a BRE 365 percolation test, not a guess - Crate systems that resist silting - Installed to Building Regulations Part H - Honest advice when clay rules a soakaway out - Excavation, backfill and reinstatement by one team How it works: 1. Site Visit — We look at levels, downpipes and where the water currently goes. 2. Percolation Test — A trial hole and timed test tell us what the ground will take. 3. Quote — A sized design and a fixed written price before anything starts. 4. Install & Reinstate — Excavation, crates, pipework and connection, then the surface made good. FAQs: Q: How far from the house does a soakaway have to be? A: Guidance in Building Regulations Part H puts a soakaway at least five metres from a building and clear of boundaries and other structures, so that water soaking away cannot affect foundations. The exact position depends on your plot, which is one of the things we check on the site visit. Q: Why does a soakaway need a percolation test? A: Because the size depends entirely on how quickly your ground absorbs water. The BRE Digest 365 method times how long water takes to drop in a trial hole, and that rate is used with the area draining into the soakaway to calculate the volume needed. Skipping the test is how undersized soakaways end up flooding. Q: Can I put a soakaway in clay soil? A: Sometimes, but it needs to be much larger, and in heavy clay it may not work at all. We will tell you honestly after the percolation test and suggest an attenuation system, a French drain or a sewer connection instead where that is the sensible answer. Q: Can foul water go into a soakaway? A: No. A soakaway takes clean surface water only — roof water and paved areas. Foul water from toilets, sinks and showers must go to the public sewer, or to a septic tank or treatment plant with a properly designed drainage field. #### Sewer Connections URL: https://urgentdrainagesolutions.co.uk/sewer-connections Booking: survey or quote first We make new foul and surface water connections into the public sewer for homes, extensions and small developments. A connection needs the water company's consent under Section 106 of the Water Industry Act 1991, and a street works permit where the dig is in the highway. We handle excavation, connection, testing and reinstatement. When you need a new connection: New connections come up on plot developments, barn and garage conversions, properties coming off a septic tank, and extensions where the existing drain cannot take any more. They are also needed when a private drain has to be re-routed away from a building line. - New-build plots and self-builds - Barn, garage and outbuilding conversions - Coming off a septic tank onto mains drainage - Extensions the existing run cannot serve - Separating combined foul and surface water Consents before the first spade: You have a right to connect to a public sewer, but not without telling the sewerage undertaker first. In our area that is Severn Trent across most of Nottinghamshire, Derbyshire and Leicestershire, Anglian Water across most of Lincolnshire, and Yorkshire Water around Chesterfield. They will want to know where you are connecting, what the flows are and how the work will be done. If the connection is made in an adopted road or footpath, the highway authority has to license the opening and agree the traffic management. We will tell you which consents your job needs before you commit to anything. How the work is done: Most connections are made into an existing manhole where one is available, which is the tidiest option and the easiest to inspect. Where there is no chamber in a usable position, a new one is built, or a connection is cut into the sewer itself with a proprietary saddle. Pipework is laid to the right fall and bedded correctly, the connection is tested, and the excavation is backfilled and reinstated to the standard the highway authority or your driveway requires. What's included: - We tell you which consents apply before you commit - Connections into existing manholes wherever possible - Correct falls, bedding and testing - Reinstatement finished to the required standard - One team for excavation, pipework and making good How it works: 1. Survey — We locate the sewer, check levels and work out the practical route. 2. Consents — We set out the water company and highway consents your connection needs. 3. Excavate & Connect — Dig, lay, connect into a chamber or the sewer, then test. 4. Reinstate — Backfill and make good so the surface is left properly finished. FAQs: Q: Do I need permission to connect to the public sewer? A: Yes. Section 106 of the Water Industry Act 1991 gives you the right to connect, but you must apply to the sewerage undertaker for that area first and have the connection approved. We will tell you who that is for your postcode and what they will ask for. Q: Can foul and surface water go into the same pipe? A: Only where the existing sewer is a combined one and the water company agrees. Most modern systems are separate — foul to the foul sewer, surface water to a soakaway or the surface water sewer. Connecting the wrong way round is a common reason a connection is refused. Q: What if the sewer is under the road? A: Then the opening has to be licensed by the highway authority and carried out with approved signing and traffic management. It adds time and cost, so it is worth establishing early — we check for it during the survey. #### Septic Tank Installation & Replacement URL: https://urgentdrainagesolutions.co.uk/septic-tanks Booking: survey or quote first We install, replace and upgrade septic tanks for properties with no mains drainage. Since January 2020 the General Binding Rules have not allowed a septic tank in England to discharge to a ditch, stream or watercourse: it must run to a properly designed drainage field, be replaced with a treatment plant, or be connected to the public sewer. Does your septic tank still comply?: If your tank discharges into a watercourse, it has needed replacing or upgrading since the start of 2020, and the rules bite at the point of sale as well — a buyer's solicitor will usually raise it. Discharging to ground through a drainage field is still allowed, provided the field is properly designed and the discharge is within the volume limits. We survey what you have, work out where it currently discharges, and tell you plainly which of the options applies to your property. - Tanks discharging to a ditch, stream or land drain - Drainage fields that have failed or waterlogged - Cracked, collapsed or undersized brick tanks - Properties being sold with a non-compliant system - New homes and conversions with no mains drainage Drainage fields are where systems fail: A septic tank only settles solids; the liquid that leaves it still needs treating, and that happens in the soil of the drainage field. If the field is undersized, laid in clay, or built over, the system backs up and the ground stays wet and smells. Drainage fields are sized from a percolation test and laid out to BS 6297, with set distances from buildings, boundaries, watercourses and any water supply. Where the ground will not take the discharge, a treatment plant is usually the better answer. What installation involves: We excavate and set the tank on a proper base, backfill it correctly — modern tanks need surrounding support and can float if installed badly — connect the inlet and outlet, build or renew the drainage field, then reinstate the ground. Signs you need this: - Ground over the drainage field that stays soggy, or grass that is unusually lush - Smells around the tank or the drainage field - The tank needing emptying far more often than it used to - Waste backing up in the lowest toilet, gully or shower - An outfall pipe running to a ditch, stream or watercourse What's included: - Straight answer on whether your system complies - Drainage fields sized by percolation test to BS 6297 - Correct bedding and backfill so tanks do not float or crack - Replacement and upgrade as well as new installation - Rural properties across four counties How it works: 1. Survey — We find the tank, trace the outfall and test the ground. 2. Options — Drainage field, treatment plant or mains connection, with the reasons. 3. Quote — A written scope and fixed price before any work is booked. 4. Install & Reinstate — Tank set and backfilled, field laid, system tested, ground made good. FAQs: Q: Can a septic tank still discharge to a stream? A: No. Under the General Binding Rules in England, septic tanks discharging to a watercourse had to be replaced or upgraded by 1 January 2020, and on sale of the property the system must be brought into line. The usual routes are a drainage field, a sewage treatment plant, or connecting to the public sewer. Q: Do I need a permit? A: Most small domestic systems can operate under the General Binding Rules without an individual permit, as long as they meet the conditions — including the discharge volume and the distance from watercourses, boreholes and protected areas. Larger or more sensitive discharges need a permit from the Environment Agency. We will tell you which side of that line your property sits on. Q: How often does a septic tank need emptying? A: At least once a year for most households, and the rules require you to keep the system maintained in line with the manufacturer's instructions and to keep a record. Tanks serving larger households or with a smaller capacity need emptying more often. Q: Septic tank or treatment plant? A: A septic tank is simpler and needs no power, but its outflow must soak away through a drainage field. A treatment plant produces a much cleaner effluent and can discharge to a watercourse where the rules allow, which makes it the answer when the ground will not take a drainage field. We advise after a percolation test. Q: What's the difference between a cesspit and a septic tank? A: A cesspit is a sealed tank with no outlet: it stores all the wastewater and must be emptied every few weeks. A septic tank separates solids from liquid and lets the treated liquid flow out to a drainage field, so it needs emptying far less often — usually about once a year. Q: How much does septic tank installation cost? A: It depends on the tank or plant size, ground conditions, how far the drainage field has to run and whether the old tank must be removed. We don't publish a fixed price for installations: we survey the site, check what the General Binding Rules require and give you a fixed written quote. #### Sewage Treatment Plant Installation URL: https://urgentdrainagesolutions.co.uk/sewage-treatment-plants Booking: survey or quote first A sewage treatment plant does what a septic tank cannot: it treats waste biologically, so the water leaving it is clean enough to discharge to a watercourse where the rules allow. We size, install and commission package plants certified to BS EN 12566-3 for homes, farms, holiday lets and small developments with no mains drainage. When a treatment plant is the right choice: Treatment plants are the usual answer where a septic tank will not do: the ground is too heavy for a drainage field, there is not enough room for one, the site is close to a watercourse or borehole, or an old tank has to be replaced to meet the General Binding Rules. They are also worth considering when a property is being extended or converted and the number of bedrooms takes the existing system past its capacity. - Replacing a septic tank that discharges to a watercourse - Clay ground that will not take a drainage field - Plots too small for the required field area - Conversions and extensions that add capacity - Farms, holiday lets and small developments Sizing and choosing a plant: Plants are rated by population equivalent, and the rating is worked out from the number of bedrooms rather than who happens to live there today. Undersizing is the most common mistake and it shows up as poor effluent quality and complaints. We specify plants certified to BS EN 12566-3, which means the performance has been independently tested rather than claimed. Beyond that the choice comes down to how the site is used — some plants cope better with holiday lets and other irregular loads, some are quieter, and servicing intervals differ between makes. Installation and commissioning: The tank is set on a designed base and backfilled to the manufacturer's specification, which for most units means a concrete surround; getting this wrong is what causes tanks to distort or lift. We arrange the power supply to the blower, connect the inlet and outfall, commission the plant and hand over the paperwork you will need if you sell the property. Plants need servicing at the interval the manufacturer sets, and the desludging record is part of complying with the rules. What's included: - Plants certified to BS EN 12566-3 - Sized on bedrooms, not optimism - Bedded and backfilled to manufacturer specification - Commissioned, with handover paperwork - Advice on servicing and desludging intervals How it works: 1. Survey — Ground conditions, outfall options, access and power. 2. Specify — A plant sized for the property and suited to how it is used. 3. Install — Excavation, base, backfill, pipework and electrical connection. 4. Commission — Tested, started up and handed over with the documentation. FAQs: Q: What is the difference between a septic tank and a treatment plant? A: A septic tank separates solids and relies on a drainage field in the soil to treat what flows out. A treatment plant aerates the waste so bacteria break it down inside the unit, producing a far cleaner effluent that can be discharged to a watercourse where the rules allow. A plant needs an electricity supply and regular servicing; a septic tank does not. Q: Do I need a permit to discharge from a treatment plant? A: Many small domestic plants can run under the General Binding Rules without an individual permit, provided the discharge stays within the volume limits and the site is not in a sensitive location. Larger discharges, and sites near protected water, need a permit from the Environment Agency. We check this as part of the survey. Q: What size plant do I need? A: Sizing is based on population equivalent, calculated from the number of bedrooms rather than current occupancy, so the system still works when the household changes or the property is sold. We work the figure out for your property and specify accordingly. Q: How often does it need servicing? A: At the interval the manufacturer sets — commonly every six or twelve months — plus desludging when required. Keeping to the schedule and keeping the records is part of meeting the rules, and it protects the warranty. #### Pumping Stations & Rising Mains URL: https://urgentdrainagesolutions.co.uk/pumping-stations Booking: survey or quote first Where a drain sits below the sewer, or the run is too long and flat to fall naturally, waste has to be pumped. We install packaged foul and surface water pumping stations with twin pumps, high-level alarms and correctly sized rising mains, for basements, low-lying extensions, barn conversions and small developments across the East Midlands. When drainage has to be pumped: Gravity is always the first choice, but it is not always available. Basement conversions, annexes and extensions built below the level of the sewer, plots on low ground, and long flat runs where the fall would be lost all need a pumped solution. The same applies to surface water on sites where the outfall is higher than the area being drained. - Basement bathrooms, utilities and annexes - Extensions below the level of the existing drain - Barn and outbuilding conversions on low ground - Long flat runs with no usable fall - Surface water sumps on low-lying plots How we specify a station: The pump has to move the flow against the height it is lifting and the friction in the rising main, so chamber size, pump duty and pipe diameter are worked out together. Oversized pipework lets solids settle; undersized pipework overworks the pump. Foul stations are specified with two pumps working alternately, so the system keeps running if one fails, and with enough storage to cope while a fault is attended to. A high-level alarm tells you there is a problem before anything backs up, and a non-return valve stops the rising main draining back into the chamber. Adoption and ongoing care: A station serving more than one property may need to be built to adoptable standards if it is to be taken over by the water company, which affects the design, the materials and the paperwork from the outset. Where a station stays private, the owners are responsible for it — so we set out what servicing it needs and what the alarm means. Signs you need this: - The high-level alarm sounding, or an alarm that has been muted and left - Waste backing up into the lowest shower, toilet or gully - A pump running constantly, or cutting in far more often than it used to - Smells from the chamber between pump cycles - A single-pump chamber with no standby for when that pump fails What's included: - Twin-pump foul stations with standby capacity - Rising mains sized so solids keep moving - High-level alarms fitted as standard - Advice on adoptable standards where it applies - Servicing guidance handed over at completion How it works: 1. Survey — Levels, flows, outfall position and power supply. 2. Design — Chamber, pump duty and rising main sized together. 3. Install — Excavation, chamber set, pipework, controls and alarm. 4. Test & Hand Over — Run tested, alarm proved, and servicing explained. FAQs: Q: Why do I need two pumps? A: Because a single pump is a single point of failure, and foul drainage has nowhere to wait. Twin-pump stations alternate between pumps, which halves the wear on each, and if one fails the other keeps the system running until it is repaired. Q: What happens in a power cut? A: The chamber holds a period of storage so normal use can continue for a while, and the alarm alerts you. How long depends on the size of the station and how much water the household is using, which is one of the things we allow for when sizing it. Q: Who is responsible for maintaining it? A: A private pumping station serving your own property is yours to maintain. Some stations serving more than one property are adopted by the water company, but only where they were built to the adoptable standard and the paperwork was done. We will tell you which applies before the work starts. Q: How often should a pumping station be serviced? A: Typically once or twice a year, depending on use and the manufacturer's recommendation. Servicing checks the pumps, floats, alarm and non-return valve, and clears the build-up of fat and wipes that causes most call-outs. ### Commercial & Maintenance #### Commercial Drainage & Maintenance URL: https://urgentdrainagesolutions.co.uk/commercial-drainage Booking: survey or quote first We provide reactive and planned drainage services for landlords, letting agents, property managers, restaurants, schools, care homes, retail and industrial sites across the East Midlands — including emergency unblocking, scheduled jetting, CCTV condition surveys, grease management and repairs, with clear reporting for your records. Sectors we support: One contractor for surveys, jetting, repairs and groundworks keeps things simple for property and facilities teams. - Landlords and letting agents - Property and facilities managers - Restaurants, pubs and takeaways - Schools and nurseries - Care homes - Retail, offices and industrial units Planned maintenance agreements: Regular jetting and inspection prevents most emergency call-outs. We agree a schedule that suits your site, keep records of every visit and flag issues before they become expensive. What's included: - Reactive call-outs 365 days a year - Planned maintenance schedules - Photo and CCTV reporting for your records - Grease and FOG management for kitchens - Account options for regular clients How it works: 1. Site Assessment — We review your drainage and past problems. 2. Maintenance Plan — A schedule and scope that suits your site. 3. Scheduled Visits — Jetting, inspections and checks on time. 4. Reporting — Clear records and recommendations after every visit. FAQs: Q: Do you work for letting agents and landlords? A: Yes. We regularly work with landlords and agents, can liaise directly with tenants for access, and provide photo or CCTV evidence with every job. Q: Can you set up a drainage maintenance contract? A: Yes — tell us about your site and we'll propose a planned maintenance schedule and price. ## Prices Published starting prices (plus VAT). These are "from" prices: the final price depends on access, depth and what the engineer finds, and is confirmed before any work starts. There is no call-out fee. - Blocked Drain Clearance from £120 + VAT - CCTV Drain Surveys from £149 + VAT - Drain & Sewer Repairs from £250 + VAT - Gutter Cleaning & Downpipe Clearing from £120 + VAT - Gutter Repairs from £230 + VAT - Rats In Drains & Drain Pest Control from £189 + VAT - Groundworks & Drainage Installation from £500 + VAT Every other service is quoted per job. Ask for a free quote at https://urgentdrainagesolutions.co.uk/get-a-quote or book online at https://urgentdrainagesolutions.co.uk/book. ## Who is responsible for drains and sewers (England) - You are responsible for drains that serve only your property and sit inside your property boundary (Water Industry Act 1991, s.219). You can choose any contractor to clear or repair them. - Pipes shared with neighbours, lateral drains beyond your boundary and public sewers are the water company's responsibility. Most private sewers and lateral drains connected to the public sewer transferred to water companies on 1 October 2011 (SI 2011/1566); private pumping stations followed by 1 October 2016. - Road gullies (drains in the road) belong to the highway authority — the county or city council. - Landlords are normally responsible for the drains at rented homes; tenants should report problems to the landlord or letting agent first. - Rule of thumb: if neighbours are affected too, the problem is probably in a shared pipe or the public sewer. Sewerage companies in our area and their 24-hour sewer lines: - Severn Trent Water: 0800 783 4444 — https://www.stwater.co.uk/my-supply/wastewater/blocked-drains/ - Anglian Water: 03457 145 145 — https://www.anglianwater.co.uk/global-faq/i-want-to-report-a-blocked-drainsewer - Yorkshire Water: 0345 1 24 24 24 — https://www.yorkshirewater.com/get-in-touch/get-in-touch-about-a-problem/ Highway authorities (road gullies): - Nottingham City Council: https://www.nottinghamcity.gov.uk/roadproblems - Nottinghamshire County Council: https://www.nottinghamshire.gov.uk/transport/roads/report-a-flooding-or-drainage-problem (0300 500 8080) - Derby City Council: https://www.derby.gov.uk/transport-and-streets/roads-highways-pavements/roads-flooding/ - Derbyshire County Council: https://www.derbyshire.gov.uk/transport-roads/roads-traffic/road-maintenance/flooding/flooding-drainage-and-gullies.aspx - Leicester City Council: https://www.leicester.gov.uk/planning-environment-and-building-control/flooding-and-watercourses/report-flooding - Leicestershire County Council: https://www.leicestershire.gov.uk/roads-and-travel/road-maintenance/roadside-drains - Lincolnshire County Council: https://www.lincolnshire.gov.uk/faults-maintenance/report-blocked-drains-highways-flooding-issue ## Areas covered All areas: https://urgentdrainagesolutions.co.uk/areas. Drive times are estimates from our Southwell base. ### Nottinghamshire URL: https://urgentdrainagesolutions.co.uk/drainage-services/nottinghamshire Urgent Drainage Solutions is based in Southwell and covers the whole of Nottinghamshire — Nottingham and its suburbs, Mansfield, Sutton-in-Ashfield, Newark-on-Trent, Worksop, Retford and the villages in between — clearing blocked drains, carrying out CCTV drain surveys and repairing drains 7 days a week, 6am–8pm, with no call-out fee. - Severn Trent Water runs the public sewers across all of Nottinghamshire, including Bassetlaw. It is responsible for the sewers in the road and for any drain you share with a neighbour or that runs outside your boundary. - Water supply is Severn Trent too, except in most of Bassetlaw — including Retford — where Anglian Water supplies the water while Severn Trent still runs the sewers. Worksop, Carlton in Lindrick and Langold are Severn Trent for both. - Road gullies belong to Nottinghamshire County Council, or to Nottingham City Council inside the city boundary. Also covered: Keyworth, Ruddington, Burton Joyce, Clipstone, Market Warsop, Edwinstowe, Balderton. - Arnold (https://urgentdrainagesolutions.co.uk/drainage-services/arnold): postcodes NG5; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 25 minutes from Southwell. We clear blocked drains and carry out CCTV drain surveys and drain repairs in Arnold, Daybrook, Redhill and Woodthorpe (NG5). Arnold is one of the closest parts of Greater Nottingham to our Southwell base — about 25 minutes away — and our engineers work 7 days a week, 6am–8pm, with no call-out fee. - Arnold sits in the Day Brook catchment. On 12 June 2019, 24 homes and 20 businesses flooded there after heavy rain, according to Nottinghamshire County Council's flood investigation. - During Storm Babet in October 2023, water from the Coppice Road flood basin ran through gardens towards Bonington Drive, the county council's Babet investigation records. - Where surface water crosses gardens, blocked gullies, silted soakaways and damaged drain covers make things worse. We can jet and survey the private side and advise whether a channel drain or soakaway would help. - Beeston (https://urgentdrainagesolutions.co.uk/drainage-services/beeston): postcodes NG9; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 45 minutes from Southwell. Blocked drain in Beeston, Chilwell or Bramcote? Our engineers clear sinks, toilets and outside drains, carry out CCTV surveys and repair damaged pipes across the NG9 area. We're about 45 minutes away in Southwell, open 7 days a week from 6am to 8pm, with emergency call-outs and no call-out fee. - On 17 June 2020 a summer storm flooded 57 homes and 32 businesses in Beeston and Chilwell, including properties on High Road and Wollaton Road, according to Nottinghamshire County Council's flood investigation. Rain that intense overwhelms road gullies and sewers quickly, so keeping private drains and gullies clear really matters. - Beeston Rylands and Attenborough sit on low ground beside the Trent, behind the Nottingham Left Bank flood defences. - Beeston's older streets near the town centre sit alongside large later estates in Chilwell and Toton, so we deal with both old clay drains and newer plastic systems here. - Carlton (https://urgentdrainagesolutions.co.uk/drainage-services/carlton): postcodes NG4, NG3; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 20 minutes from Southwell. Urgent Drainage Solutions covers Carlton, Gedling, Netherfield and Colwick (NG4) for drain unblocking, CCTV drain surveys and drain repairs. We're based in Southwell, around 20 minutes along the A612, and work 7 days a week from 6am to 8pm with emergency call-outs and no call-out fee. - Netherfield and Colwick sit on the Trent floodplain at the eastern end of the Nottingham Left Bank defences. During Storm Henk in January 2024 the Trent at Colwick peaked above 5 metres, according to the government's statement on the storm. - This page covers Carlton in Gedling borough, on the eastern side of Nottingham — not Carlton-on-Trent near Newark (which we also cover from our Southwell base). - Hucknall (https://urgentdrainagesolutions.co.uk/drainage-services/hucknall): postcodes NG15; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 25 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Hucknall, Linby, Papplewick and Bestwood Village (NG15). Our engineers are around 25 minutes away in Southwell, open 7 days a week from 6am to 8pm, with emergency call-outs 365 days a year and no call-out fee. - Storm Babet flooded 92 properties in Hucknall in October 2023. Nottinghamshire County Council's investigation notes that the Greenwood Vale area is built over a culverted watercourse. - The county council's £912,000 Titchfield Park Brook scheme now helps protect 86 properties from flooding. - Hucknall was a mining town from 1861 until 1986, and its older terraced streets often have rear drains shared between neighbours. - Mansfield (https://urgentdrainagesolutions.co.uk/drainage-services/mansfield): postcodes NG18, NG19, NG21; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 30 minutes from Southwell. Urgent Drainage Solutions unblocks drains, carries out CCTV drain surveys and repairs drains across Mansfield, Forest Town, Berry Hill and Ladybrook (NG18, NG19 and NG21). We're about 30 minutes away in Southwell and work 7 days a week from 6am to 8pm, with emergency call-outs and no call-out fee. - On 10 June 2016, 64 mm of rain fell on Mansfield in 24 hours and 17 properties flooded. Nottinghamshire County Council's investigation pointed to front gardens paved over for parking, which send more rainwater into already busy drains. - The River Maun runs through the town. If you're paving a drive, a permeable surface, a channel drain or a properly sized soakaway keeps rainwater out of the sewer — our groundworks team installs all three. - Mansfield is a former coal-mining area. Before major drainage or groundworks, check the address on the government's coal mining checker. - Newark-on-Trent (https://urgentdrainagesolutions.co.uk/drainage-services/newark-on-trent): postcodes NG24, NG23; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 20 minutes from Southwell. We're a Southwell drainage company just 15 minutes from Newark-on-Trent, clearing blocked drains, carrying out CCTV drain surveys and repairing drains across Newark, Balderton, Fernwood and Coddington (NG24) and the nearby NG23 villages. We work 7 days a week, 6am–8pm, with emergency call-outs and no call-out fee. - Newark sits where the River Devon meets the Trent. Storm Babet flooded 15 homes and 2 businesses there in October 2023, according to Nottinghamshire County Council. - In January 2025 the Devon at Wensor Bridge reached 4.026 m, equalling its record, and Farndon Road flooded for the third time since October 2023, the county council's later investigation records. - The town mixes a historic centre with post-war estates and newer developments at Fernwood and Balderton, so we see everything from old clay drains to modern plastic systems. - Nottingham (https://urgentdrainagesolutions.co.uk/drainage-services/nottingham): postcodes NG1–NG9, NG11; sewers Severn Trent Water; road gullies Nottingham City Council; about 35 minutes from Southwell. Urgent Drainage Solutions clears blocked drains, carries out CCTV drain surveys and repairs damaged drains across Nottingham — from the city centre and the Lace Market out to Bulwell, Clifton and Wollaton (NG1–NG9 and NG11). Our engineers are based about 35 minutes away in Southwell and work 7 days a week, 6am–8pm, with no call-out fee. - Much of inner Nottingham — Sneinton, Radford, Hyson Green, Lenton and The Meadows — is red-brick Victorian and Edwardian terracing. Rear drains on these streets are often shared by several houses before they reach the sewer, and since October 2011 shared sections like these have normally been Severn Trent's responsibility rather than the homeowner's. Our camera shows exactly which section is blocked, so you know who should pay. - The city is built on a ridge of soft Sherwood Sandstone — the rock its famous caves are cut into. Sandy ground often suits soakaways, but water escaping from a cracked or open joint can wash sand away from around an old pipe, so recurring blockages or sunken paving here are worth a CCTV survey before anyone digs. - Nottinghamshire County Council's preliminary flood risk assessment notes that groundwater has been rising since industrial pumping stopped, which can flood cellars. If a basement is damp, it's worth ruling that out before blaming a drain. - The Environment Agency's £45m Nottingham Trent Left Bank scheme, completed in 2012, runs 27 km from Sawley to Colwick and protects around 16,000 properties from the Trent. It doesn't stop surface-water or sewer flooding after a cloudburst, which is where clear gullies and drains matter. - Southwell (https://urgentdrainagesolutions.co.uk/drainage-services/southwell): postcodes NG25; sewers Severn Trent Water; road gullies Nottinghamshire County Council; our base. Southwell is our home town. Urgent Drainage Solutions is based here in NG25 and clears blocked drains, carries out CCTV drain surveys and repairs drains in Southwell, Easthorpe, Westhorpe and the surrounding villages — usually with the shortest travel time anywhere we work. We're open 7 days a week, 6am–8pm, with no call-out fee. - In July 2013 a flash flood hit around 300 properties in Southwell, with peak rainfall of 6.7 mm every three minutes, as reported by the Newark Advertiser and the BBC. - The Potwell Dyke runs under Church Street. Storm Babet flooded 14 homes in October 2023, and Nottinghamshire County Council is delivering a flood scheme of around £5m for the town; work on a 250-metre stretch of bank was paused in August 2025 after Roman remains were found. - The Southwell Flood Forum is a good local source of flood-preparedness information, and keeping private drains and gullies clear before autumn storms is the simplest thing any household can do. - Sutton-in-Ashfield (https://urgentdrainagesolutions.co.uk/drainage-services/sutton-in-ashfield): postcodes NG17; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 30 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Sutton-in-Ashfield, Huthwaite, Skegby and Stanton Hill (NG17). Sutton is about 30 minutes from our Southwell base; we work 7 days a week, 6am–8pm, with emergency call-outs every day of the year and no call-out fee. - During Storm Babet, 125 mm of rain overwhelmed road drains in Sutton-in-Ashfield, and bow waves from passing vehicles pushed water into homes on The Oval and Peel Street, according to Nottinghamshire County Council's flood investigation. - Planning studies have also flagged capacity constraints at the Huthwaite sewage treatment works, so new connections and extensions need their drainage designed and approved properly. - West Bridgford (https://urgentdrainagesolutions.co.uk/drainage-services/west-bridgford): postcodes NG2, NG12; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 30 minutes from Southwell. We unblock drains, carry out CCTV drain surveys and repair drains for homes and businesses in West Bridgford, Lady Bay, Gamston and Edwalton (NG2 and NG12). West Bridgford is about 30 minutes from our Southwell base; we work 7 days a week from 6am to 8pm, and there's never a call-out fee. - The River Trent forms West Bridgford's northern edge, but the town's wastewater doesn't stay south of it: sewage from West Bridgford, Gamston and Edwalton is pumped north across the river to Severn Trent's Stoke Bardolph treatment works, according to the Greater Nottingham water cycle study. - The same study flagged sewer capacity south of the river as a constraint on new development — another reason to keep fat, wipes and silt out of private drains, which back up long before the public sewer does. - Housing here ranges from older terraces and semis around Lady Bay and Trent Bridge to later estates at Gamston and Edwalton, so our engineers see everything from root-damaged clay pipes to plastic systems with poorly made connections. - Worksop (https://urgentdrainagesolutions.co.uk/drainage-services/worksop): postcodes S80, S81; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 35 minutes from Southwell. We unblock drains, carry out CCTV drain surveys and repair drains across Worksop, Manton, Gateford, Shireoaks and Carlton in Lindrick (S80 and S81). Worksop is around 35 minutes from our Southwell base; we're open 7 days a week, 6am–8pm, with emergency call-outs and no call-out fee. - Worksop has flooded repeatedly from the River Ryton: 284 properties in 2007, 128 homes and 180 businesses in November 2019, and 93 homes and 36 businesses during Storm Babet in 2023, according to Nottinghamshire County Council's investigations. - Worksop has an S postcode, usually associated with Sheffield, but it's in Nottinghamshire — and unlike much of Bassetlaw, both its water supply and its sewers are run by Severn Trent. - Beechdale (https://urgentdrainagesolutions.co.uk/drainage-services/beechdale): postcodes NG8; sewers Severn Trent Water; road gullies Nottingham City Council; about 35 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains across Beechdale, around Beechdale Road and Hollington Road, and in neighbouring Bilborough and Aspley (NG8). Urgent Drainage Solutions is based in Southwell; our engineers work 7 days a week, 6am–8pm, and there's no call-out fee. - Beechdale lies about 2.2 miles from Nottingham city centre, between Bilborough, Aspley, Radford and Wollaton. Like Bilborough, Clifton and The Meadows, it was developed as a planned council estate after the Second World War. - Estates of that era were usually laid with rigid clay drains. Decades of ground movement and tree roots can open their joints, which tends to show up as repeat blockages, so a CCTV survey is the quickest way to see whether a pipe needs relining or a section replacing. - Beechdale is inside the city, so Nottingham City Council deals with its road gullies. The council's flood risk assessment singles out short, intense storms as a particular surface-water concern across Nottingham, where many old watercourses now run in culverts or combined sewers. - Bestwood Park (https://urgentdrainagesolutions.co.uk/drainage-services/bestwood-park): postcodes NG5; sewers Severn Trent Water; road gullies Nottingham City Council; about 25 minutes from Southwell. Blocked drain in Bestwood Park? We clear blocked drains, carry out CCTV drain surveys and repair drains on the estate and in nearby Top Valley, Rise Park and Daybrook (NG5). We're based in Southwell, and our engineers work 7 days a week, 6am–8pm, with no call-out fee. - Bestwood Park is a large post-war council estate in the north of the city, roughly bounded by Beckhampton Road, Oxclose Lane and Queens Bower Road; building began in the late 1950s and early 1960s. It's separate from the older Bestwood Estate to the west, and from Bestwood Village and Bestwood Country Park. - The Greater Nottingham water cycle study (2010) recorded known sewer flooding issues in the city's Bestwood ward, which today includes the estate. When a public sewer is overloaded, water can back up into the private drains that feed it, so a drain that fills in a downpour isn't always blocked on your side. - On 23 July 2013 an intense storm flooded 11 homes on Daron Gardens and Edern Gardens in neighbouring Top Valley. Nottingham City Council found the flooded homes sit low in a natural valley that runs from the playing fields on Beckhampton Road down to Southglade Park. - Bilsthorpe (https://urgentdrainagesolutions.co.uk/drainage-services/bilsthorpe): postcodes NG22; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 15 minutes from Southwell. In Bilsthorpe (NG22) we unblock drains, carry out CCTV drain surveys and repair drains in both the old village and the former colliery estates around Eakring Road, The Crescent and Mickledale Lane. We're based in nearby Southwell, work 7 days a week from 6am to 8pm, and don't charge a call-out fee. - Storm Babet flooded 23 homes in Bilsthorpe on 20 October 2023. According to Nottinghamshire County Council, 21 were on Mickledale Lane and Mickledale Close, where Rainworth Water burst its banks, and two were on Kirklington Road, where the road drains were overwhelmed and water pooled at a low spot. - The Stanton Ironworks Company began sinking Bilsthorpe Colliery in 1925, and the first colliery housing was laid out along Eakring Road towards The Crescent. More homes were built from the 1950s, including prefabricated Cornish Type 1 houses. The colliery closed in 1997, so a coal mining check is worth doing before major groundworks, and the older clay drains are prone to root ingress. - Bingham (https://urgentdrainagesolutions.co.uk/drainage-services/bingham): postcodes NG13; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 20 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Bingham and the NG13 villages, including East Bridgford, Aslockton and Whatton — about 20 minutes from our Southwell base, 7 days a week from 6am to 8pm, with no call-out fee. - Western Avenue in Bingham flooded from a watercourse on Network Rail land in November 2019 (6 properties) and again in Storm Dennis in February 2020 (10 properties), according to Nottinghamshire County Council. - Bingham has seen a lot of new housing. Modern plastic drains rarely suffer root ingress, but they can block where builders' debris or poorly made connections are left in the pipe — a CCTV survey shows it quickly. - Bingham's first railway opened in 1850 and a second line followed in 1879, according to Rushcliffe Borough Council's conservation area appraisal. The town then grew little until after the Second World War, and later building was largely hemmed in by the railway to the north and the A52 to the south. - Blidworth (https://urgentdrainagesolutions.co.uk/drainage-services/blidworth): postcodes NG21; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 15 minutes from Southwell. From the old village around Main Street to the estates off Belle Vue Lane and Dale Lane, we clear blocked drains, carry out CCTV drain surveys and repair drains throughout Blidworth (NG21), including Blidworth Bottoms. Our engineers are based in Southwell, work 7 days a week between 6am and 8pm, and never charge a call-out fee. - During Storm Babet on 20 October 2023, a surface-water flow path running west to east through Blidworth flooded six homes on Meadow Road, Mansfield Road and New Road, Nottinghamshire County Council's investigation found. - Blidworth Colliery closed in 1989, and many of the village's houses were built in the first half of the 20th century for its workers, mainly on estates north of Dale Lane. Clay drains of that age are prone to root ingress and cracked joints, and a coal mining check is sensible before major groundworks. - Bramcote (https://urgentdrainagesolutions.co.uk/drainage-services/bramcote): postcodes NG9; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 45 minutes from Southwell. For blocked drains, CCTV drain surveys and drain repairs in Bramcote, call Urgent Drainage Solutions. We cover Bramcote Hills, the old village around Town Street and the streets towards Stapleford and Chilwell (NG9). We're a Southwell-based drainage company working 7 days a week, 6am–8pm, and there's no call-out fee. - Bramcote's old village sits on a wooded sandstone ridge, and its conservation area, designated in 1970 as Broxtowe's first, is known for local sandstone walls and considerable tree cover, according to Broxtowe Borough Council's appraisal. Mature trees are a common cause of root ingress in older clay drains, which a CCTV survey will show. - Bramcote Hills, north of the A52, was built in the 1950s. Estates of that age were usually laid with clay pipes, whose joints can crack or let roots in over time. - The British Geological Survey's map shows the ground changing over short distances here, with Sherwood Sandstone at Bramcote Hills and Mercia Mudstone around the old village. Drainage varies with it, so we test before sizing a soakaway. - Broxtowe (https://urgentdrainagesolutions.co.uk/drainage-services/broxtowe): postcodes NG9, NG16; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 45 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains across the whole Borough of Broxtowe — Beeston, Stapleford, Kimberley, Eastwood and the villages in between (mainly NG9 and NG16). Our engineers are based in Southwell and work 7 days a week, 6am–8pm, with no call-out fee, wherever you are in the borough. - Broxtowe has flooded several times in recent years. A storm on 17 June 2020 flooded 57 homes and 32 businesses in Beeston, and in October 2023 Storm Babet flooded 130 properties in Stapleford and 76 in Eastwood, according to Nottinghamshire County Council's investigations. - Beeston Rylands and Attenborough sit behind the Nottingham Left Bank defences, a £45 million scheme completed in 2012 along 27km of the Trent from Sawley to Colwick. In Toton, Storm Babet flooded 14 properties on Nottingham Road from the River Erewash, which reached its highest recorded level at the Sandiacre gauge. - The ground changes across the borough, from Sherwood Sandstone around Beeston to the former coalfield around Kimberley and Trowell. That's why we suggest a percolation test before any soakaway, and a coal mining check before digging new drains in the old mining areas. - Calverton (https://urgentdrainagesolutions.co.uk/drainage-services/calverton): postcodes NG14; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 15 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Calverton, Woodborough, Epperstone and Oxton (NG14) — only about 15 minutes from our Southwell base, 7 days a week from 6am to 8pm, with no call-out fee. - On 23 July 2013 heavy rain overwhelmed Calverton's surface-water systems, with Main Street worst hit, according to Nottinghamshire County Council's investigation. - Calverton Colliery operated from 1952 to 1999, and a large part of the village grew up around it. - Nottinghamshire County Council describes Calverton as sitting at the bottom of a natural valley, drained by surface water sewers, highway drains and ordinary watercourses that outfall to the Dover Beck on its eastern edge. Steep ground can send large overland flows into these systems, and after the 2013 flood some watercourses and highway drains were found partly blocked. - In the same storm, water running down Bonner Lane and off fields to the south flooded gardens and homes on Spindle View and Church View, and the watercourse serving Crookdole Lane and Cloverfields overflowed. Its riparian owners were told it needed maintenance, and Severn Trent added a flood mitigation project to its investment programme. - Clifton (https://urgentdrainagesolutions.co.uk/drainage-services/clifton): postcodes NG11; sewers Severn Trent Water; road gullies Nottingham City Council; about 40 minutes from Southwell. Need a drain engineer in Clifton? We clear blocked drains, carry out CCTV drain surveys and repair drains across the Clifton estate, Clifton Village, Glapton and Silverdale (NG11). Our engineers come out from our base in Southwell 7 days a week, 6am–8pm, and we never charge a call-out fee. - Clifton's council estate was planned from 1950 and was at one time the largest council estate in Europe. Most of its houses are built from "no-fines" concrete, and since the 1980s most have passed into private ownership. Estates of that age were usually laid with rigid clay drains, whose joints can open with ground movement and let roots in, so repeat blockages are worth a CCTV survey. - Nottingham City Council's preliminary flood risk assessment says much of Clifton drains through sewers and watercourses to the Nethergate and Fairham brooks. Fairham Brook is a main river from Clifton down to the Trent near Clifton Bridge, so the Environment Agency, not the council, looks after it. - Clifton is inside the city boundary, so Nottingham City Council deals with its road gullies. The new Fairham development being built to the south-west is in Rushcliffe, where Nottinghamshire County Council is the highway authority. - Collingham (https://urgentdrainagesolutions.co.uk/drainage-services/collingham): postcodes NG23; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 25 minutes from Southwell. Collingham (NG23) is about 25 minutes from our Southwell base. Our engineers unblock drains, run CCTV drain surveys and put right damaged pipes across North and South Collingham, Brough and neighbouring villages such as Besthorpe and Girton, seven days a week from 6am to 8pm, and there's no call-out fee. - The Fleet, a tributary of the Trent managed by the Trent Valley Internal Drainage Board, runs along the western edge of the village. During Storm Henk in January 2024 both rivers came out of bank and 12 Collingham properties flooded internally, on Low Street and Carlton Ferry Lane, Nottinghamshire County Council found. With the rivers high, surface water had no usable outfall. - Collingham grew from two medieval settlements, North and South Collingham, strung along the parallel High Street and Low Street. Much of the twentieth-century housing was built east of High Street, and another 213 homes followed between 2011 and 2021, the draft neighbourhood plan records, so drains range from old clay runs in the village core to modern plastic on the newer roads. - Severn Trent is the sewerage company here, and it told the county council it was not aware of any sewer-related issues during Storm Henk. The Environment Agency's River Trent flood warning area for Collingham covers Ferry Lane Farm, Westfield Farm and the Wharf Bungalow area, according to the neighbourhood plan. - Colwick (https://urgentdrainagesolutions.co.uk/drainage-services/colwick): postcodes NG4; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 20 minutes from Southwell. Urgent Drainage Solutions clears blocked drains, carries out CCTV drain surveys and repairs drains in Colwick, from Vale Road and the village to Colwick Industrial Estate and neighbouring Netherfield (NG4). We're based in Southwell and open 7 days a week, 6am–8pm, for homes and businesses alike, with no call-out fee. - Colwick sits in the defended Trent floodplain, and two mostly culverted watercourses run through it to the river via flap valves. During Storm Henk in January 2024 the high Trent stopped them discharging, and 16 homes (15 of them on Vale Road) and five businesses on Churchill Business Park flooded inside, Nottinghamshire County Council found. - Some residents saw water come up through their floorboards, a sign of groundwater. Colwick is at the eastern end of the Nottingham Left Bank defences, where about 2.5km of embankments and flood walls were raised and strengthened as part of the £45 million scheme completed in 2012. - Since the mid-1980s, new housing has been built on land once used by Colwick's industrial estate, according to Gedling Borough Council. The racecourse and Colwick Country Park lie just west of the village, and the country park, Colwick Hall and Colwick Woods are inside the Nottingham City boundary. - Cotgrave (https://urgentdrainagesolutions.co.uk/drainage-services/cotgrave): postcodes NG12; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 25 minutes from Southwell. Homes and businesses in Cotgrave can call us for blocked drains, CCTV drain surveys and drain repairs, whether you're near the town centre, on Hollygate Park or out towards Plumtree and Tollerton (NG12). Urgent Drainage Solutions is based in Southwell and works 7 days a week, 6am–8pm, with no call-out fee. - When Storm Dennis hit on 16 February 2020, 12 homes on Hickling Way, Fosse Walk, Marlwood and Owthorpe Road flooded inside, according to Nottinghamshire County Council. Water from saturated fields ran down the slopes behind the houses, in through the back and out into the road drains at the front. - Cotgrave Colliery opened in the early 1960s and closed in 1993, and a large purpose-built estate for the miners took the village from about 700 people to over 5,000. Drains from that era are usually clay, and some homes of the period have pitch-fibre pipes, which can deform; a CCTV survey shows which you have. - The British Geological Survey maps Cotgrave on Mercia Mudstone, with glacial till in places. That's heavy ground that drains slowly, so soakaways need a percolation test first, and a coal mining check is worth doing near the old pit. - Eastwood (https://urgentdrainagesolutions.co.uk/drainage-services/eastwood): postcodes NG16; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 40 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Eastwood, Kimberley, Newthorpe, Giltbrook, Brinsley and Awsworth (NG16), around 40 minutes from our Southwell base. Our engineers work 7 days a week, 6am–8pm, with no call-out fee. - Storm Babet flooded 76 properties in Eastwood when Beauvale Brook overtopped, according to Nottinghamshire County Council. - In September 2023 an earth bank on a development site failed and flooded five homes, a separate county council investigation found. - Eastwood sits on the Coal Measures — shale, mudstone and sandstone — overlain by yellow clay, with alluvium from the River Erewash running north–south to the west of the town. Moorgreen Colliery produced a million tons of coal in 1963, and the last mine in the area closed in 1985. Clay over mudstone drains slowly, so soakaways here need a percolation test first. - The Buildings, an estate of some 300 terraced miners' cottages, dates from the 1860s, after the Erewash Canal (opened 1779) fuelled the growth of local coal mining. Terraces of this age often share one drain run behind the houses, so a blockage in one property can back up into its neighbours'. - Farnsfield (https://urgentdrainagesolutions.co.uk/drainage-services/farnsfield): postcodes NG22; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 10 minutes from Southwell. We're a Southwell drainage company covering Farnsfield (NG22). We clear blocked drains, carry out CCTV drain surveys and repair drains around Main Street, in the newer homes off Cockett Lane and Ridgeway, and in neighbouring Edingley. Our engineers work 7 days a week from 6am to 8pm, and there's no call-out fee. - Farnsfield had about 250 houses in the 1930s and around 1,000 by the 1990s, after council and private estates were built on the edge of the village. Another 88 homes followed on Cockett Lane from 2014, according to the Farnsfield Neighbourhood Plan. That mix means anything from old clay drains in the conservation area to modern plastic ones, and a CCTV survey shows which you have. - A beck runs through the village south of Beck Lane, and some southern parts of Farnsfield are in Flood Zone 3, the neighbourhood plan notes. The plan also says limited sewer capacity has already caused some flooding and sewer overflows, and the county council's flood risk assessment lists Farnsfield among the places with flooding recorded in 2013. - In neighbouring Edingley, Storm Babet flooded 17 homes in October 2023 when run-off overwhelmed ditches and road gullies, Nottinghamshire County Council found. - Gedling (https://urgentdrainagesolutions.co.uk/drainage-services/gedling): postcodes NG4; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 20 minutes from Southwell. Blocked drain in Gedling? We clear drains, carry out CCTV drain surveys and repair pipes across Gedling village, Chase Farm, Phoenix Farm and neighbouring Carlton (NG4). Our engineers set out from our base in Southwell 7 days a week, between 6am and 8pm, and we don't charge a call-out fee. - Gedling Colliery closed in 1991, and its spoil heaps were covered with topsoil to create Gedling Country Park, which opened on 28 March 2015. Ground that was once mined or tipped can settle, so a coal mining check is sensible before new drains or a soakaway. - The Gedling Access Road (Colliery Way, the A6211) now links Gedling with Arnold, and Gedling Borough Council notes several new housing developments in the surrounding area. New-build drains are plastic, but builders' debris left in the runs is a common cause of early blockages. - The old village around All Hallows Church, which grew up where numerous springs supplied fresh water, became a conservation area in June 2025. The British Geological Survey maps Gedling on Mercia Mudstone, a clay-rich rock that can shrink and swell, which is hard on older rigid pipes and means soakaways need testing. - Hyson Green (https://urgentdrainagesolutions.co.uk/drainage-services/hyson-green): postcodes NG7; sewers Severn Trent Water; road gullies Nottingham City Council; about 35 minutes from Southwell. Our engineers clear blocked drains, carry out CCTV drain surveys and repair drains in Hyson Green and neighbouring Forest Fields, Radford and Sherwood Rise (NG7). Urgent Drainage Solutions is based in Southwell, we work 7 days a week from 6am to 8pm, and we don't charge a call-out fee. - Hyson Green became part of Nottingham in 1877, and by 1912 it was a grid of densely packed small terraced houses. On streets like these a rear drain often serves several houses before it reaches the sewer, and since 1 October 2011 a blockage in that shared length has normally been Severn Trent's to clear. - The area was built on the southern part of the Basford and Nottingham Lings, once a large sandy waste of gorse, ling and heather. Sandy ground drains freely, which helps soakaways, but it also means a leaking pipe can quietly wash soil away from under a yard. - The Hyson Green Flats, built in 1965, were demolished in 1988, and the site was reused for an Asda superstore and low-rise housing. The area now mixes older terraces with much newer homes and drains. - Kimberley (https://urgentdrainagesolutions.co.uk/drainage-services/kimberley): postcodes NG16; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 35 minutes from Southwell. Got a blocked drain in Kimberley? Urgent Drainage Solutions clears drains, carries out CCTV drain surveys and repairs damaged pipes across Kimberley, Swingate, Nuthall and Watnall (NG16). We're based in Southwell, our engineers are out 7 days a week between 6am and 8pm, and we don't charge a call-out fee. - On 24 September 2019, 28mm of rain fell on Kimberley in three hours and seven businesses on and near Main Street flooded inside, Nottinghamshire County Council's investigation found. Water ran down the side streets into Main Street and pooled at the low point on Eastwood Road, and manholes lifted in rear gardens as smaller drains struggled to cope. - After a smaller flood in 2013, Severn Trent relined a section of combined sewer between Newdigate Street and Nine Corners, the same report notes. Main Street and James Street are lined with Victorian terraced buildings, and drains shared by older terraces like these are usually Severn Trent's responsibility. - Kimberley sits on permeable magnesian limestone over impermeable marl, with coal measures reaching the surface on the west side of the parish, according to Broxtowe Borough Council's conservation appraisal. Before digging a soakaway or new drain run, it's worth a percolation test and a coal mining check. - Kirkby-in-Ashfield (https://urgentdrainagesolutions.co.uk/drainage-services/kirkby-in-ashfield): postcodes NG17; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 25 minutes from Southwell. Our engineers clear blocked drains, carry out CCTV surveys and repair drains in Kirkby-in-Ashfield, East Kirkby, Annesley Woodhouse and Nuncargate (NG17), about 25 minutes from our Southwell base. We work 7 days a week, 6am–8pm, with emergency call-outs and no call-out fee. - Storm Babet caused flooding inside properties in four parts of Kirkby, including Cherry Avenue, according to Nottinghamshire County Council's investigation. - The River Maun rises near the town. Like its neighbours, Kirkby grew as a mining town, with older terraced streets alongside newer estates. - Between 18 and 20 October 2023, 125 mm of rain fell at the Sutton-in-Ashfield gauge onto already saturated ground. The county council found most highway drainage could not cope, and homes on Sutton Road, Kirkby Mill View and Lindley's Lane flooded from road runoff, bow waves from passing vehicles and water coming off nearby fields. - The River Erewash rises on the south side of Kirkby-in-Ashfield, near a disused railway embankment south of the station. It is culverted beneath another old embankment, then turns west north of Kirkby Woodhouse on its way to the Trent near Beeston. Culverts like these can restrict flow in heavy rain if debris builds up. - Lenton (https://urgentdrainagesolutions.co.uk/drainage-services/lenton): postcodes NG7; sewers Severn Trent Water; road gullies Nottingham City Council; about 35 minutes from Southwell. In Lenton (NG7), we clear blocked drains, carry out CCTV drain surveys and repair drains for owners, landlords and tenants, from Old Lenton and New Lenton to Dunkirk and the Lenton Triangle. We're based in Southwell, work 7 days a week from 6am to 8pm, and charge no call-out fee. - Lenton takes its name from the River Leen. After heavy flooding in 1960 the river was diverted under the Nottingham Canal through a syphon and into a new channel to the Trent, and stretches of it still run in culverts under roads and buildings. - Nottingham City Council's flood risk assessment counts about 35 Severn Trent sewer outfalls on one bank of the Leen and 31 on the other within the city. When the river is high those outlets can't discharge freely, so drains on low ground near the Leen can back up in heavy rain even when they're clear. - Lenton is largely residential and popular with University of Nottingham students, many of whom live in rows of terraced housing. Rear drains on terraces are often shared, and shared sections like these became the water company's responsibility on 1 October 2011. In busy shared houses, keeping fat and wipes out of the sinks and toilets makes a real difference. - Linby (https://urgentdrainagesolutions.co.uk/drainage-services/linby): postcodes NG15; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 25 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Linby, from the conservation village along Main Street to the newer homes on Wighay Road and neighbouring Papplewick (NG15). Urgent Drainage Solutions is based in Southwell and works 7 days a week, 6am–8pm, with no call-out fee. - Two spring-fed streams known as Linby Docks, the North and South Side Brooks, run either side of Main Street and meet at the east end of the village to form a tributary of the River Leen, according to Gedling Borough Council's conservation appraisal. Several houses on Linby Lane are reached by their own bridges over the brook. - The village's stone buildings stand on magnesian limestone within a conservation area, so any digging near listed buildings, walls or the Docks needs careful reinstatement. Linby Colliery closed in 1988 and the parish lies within the defined coalfield, which makes a coal mining check sensible before new drainage. - The parish has grown with new homes on Wighay Road, and its neighbourhood plan also covers the Top Wighay Farm and North of Papplewick Lane development sites. New-build drains are plastic, but builders' debris left in the runs often causes early blockages. - Lowdham (https://urgentdrainagesolutions.co.uk/drainage-services/lowdham): postcodes NG14; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 10 minutes from Southwell. Lowdham is one of our nearest villages: we clear blocked drains, carry out CCTV drain surveys and repair drains in Lowdham, Caythorpe, Gunthorpe, Hoveringham and Thurgarton (NG14), about 10 minutes from our Southwell base along the A612, with no call-out fee. - Storm Babet flooded 135 properties in Lowdham from the Cocker Beck, and foul water rose on Ton Lane, according to Nottinghamshire County Council's investigation. - The Environment Agency's £26m Cocker Beck flood storage reservoir is designed to protect around 200 properties; it was due for completion in spring 2026. - Mansfield Woodhouse (https://urgentdrainagesolutions.co.uk/drainage-services/mansfield-woodhouse): postcodes NG19; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 30 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Mansfield Woodhouse, Park Hall and Forest Town (NG19), about 30 minutes from our Southwell base. Engineers work 7 days a week from 6am to 8pm, with no call-out fee. - Mansfield Woodhouse sits between the valleys of the River Maun and the River Meden, just north of Mansfield. - It shares Mansfield's drainage picture: Severn Trent sewers, and the county council's warning after the 2016 Mansfield floods that paved-over front gardens push more rainwater into the drains. - The medieval core of Mansfield Woodhouse sits on a narrow belt of Magnesian Limestone running north from Nottingham, and most of its historic buildings are built from it. In the 20th century the village spread east and south-east onto the Lower Mottled Sandstone. The conservation area was designated in 1972 and extended in 1994. - A stream once ran roughly parallel to the main street, and Grove Street and Park Road now follow its course. Near Station Street, a blocked hole in a wall marks where another spring-fed stream from Spring Hill used to run down High Street; it is now culverted. Old buried streams like these can still turn up when new drainage is dug. - Mapperley (https://urgentdrainagesolutions.co.uk/drainage-services/mapperley): postcodes NG3, NG5; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 25 minutes from Southwell. Urgent Drainage Solutions clears blocked drains, carries out CCTV drain surveys and repairs drains in Mapperley, including Mapperley Top, Mapperley Plains, Mapperley Park and Porchester (NG3 and NG5). Engineers from our Southwell base cover the area 7 days a week, 6am–8pm, and we don't charge a call-out fee. - The city boundary runs through Mapperley. Mapperley Top, Mapperley Plains and Porchester are in Gedling borough, where Nottinghamshire County Council deals with road gullies, while streets in the city's Mapperley ward, towards Mapperley Park, report them to Nottingham City Council. - At a little over 120 metres, Mapperley is the highest part of Nottingham, and its Keuper Marl, now called Mercia Mudstone, once supplied some of the region's largest brickworks. That clay lets water through slowly and can shrink and swell as it wets and dries, which is hard on old rigid clay drains and means soakaways need a proper percolation test. - Ground falls west from Mapperley towards the River Leen, and the combined sewer that starts in the Mapperley area runs down through Sherwood. On 23 July 2013, 19 homes and a business flooded in that catchment around Winchester Street and Haydn Road, Nottingham City Council found. - Ollerton (https://urgentdrainagesolutions.co.uk/drainage-services/ollerton): postcodes NG22; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 20 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Ollerton, New Ollerton, Boughton and Edwinstowe (NG22). It's about 20 minutes from our Southwell base, and we work 7 days a week from 6am to 8pm with no call-out fee. - On 15 August 2020 intense rain flooded five businesses at Ollerton's Forest Centre, according to Nottinghamshire County Council's investigation. - Old Ollerton is the historic village by the River Maun; New Ollerton grew up around the colliery, so the area mixes old stone and brick buildings with 20th-century housing. - Rainworth Water, flowing north from Rufford Abbey, joins the River Maun on the western edge of Ollerton, and the Maun then passes west of New Ollerton on its way to the River Meden. Ollerton Watermill was built on the Maun in 1713 and restored in 1993. - New Ollerton became one of the largest model villages in the Dukeries, with about 932 houses by the Second World War, built by Messrs Coleman and Blackburn. Much of that housing is now nearly a century old, so its original drains are worth a CCTV survey before any major work. - Papplewick (https://urgentdrainagesolutions.co.uk/drainage-services/papplewick): postcodes NG15; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 20 minutes from Southwell. Papplewick is on our patch. From our Southwell base we clear blocked drains, carry out CCTV drain surveys and repair drains along Main Street, Moor Road, Forest Lane and Linby Lane, and out towards the pumping station (NG15). We work 7 days a week, 6am–8pm, and there's no call-out fee. - Papplewick's neighbourhood plan records surface water flooding around the junction of Linby Lane, Forest Lane, Main Street and Moor Road, and along Mansfield Road. It blames drainage problems on Blidworth Waye, Linby Lane and Forest Lane on the capacity and condition of verges, ditches, drains and culverts. - Papplewick Pumping Station, east of the village, was built between 1881 and 1884 to pump water from the Sherwood (Bunter) Sandstone for Nottingham, and is now a scheduled monument and working steam museum. The parish sits on a mix of Edlington Formation marls and Sherwood Sandstone, so drainage varies and a percolation test is the only reliable guide for a soakaway. - The village is a conservation area with 18th-century cottages on Main Street, while 20th-century homes line Moor Road, Mansfield Road, Forest Lane and Linby Lane, according to Gedling Borough Council. That means we find everything from old drain runs to modern plastic systems here. - Radcliffe-on-Trent (https://urgentdrainagesolutions.co.uk/drainage-services/radcliffe-on-trent): postcodes NG12; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 20 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Radcliffe-on-Trent, Shelford and Holme Pierrepont (NG12), about 20 minutes from our Southwell base, 7 days a week from 6am to 8pm, with emergency call-outs and no call-out fee. - Storm Babet caused flooding on Clumber Drive and Penrith Avenue along the Sykes Drain, and some residents were evacuated during Storm Henk in January 2024, according to Nottinghamshire County Council. - The village's red cliffs are Mercia Mudstone — a clay that drains slowly — so soakaways here need a proper percolation test and may need to be larger, or replaced with another solution. - Rainworth (https://urgentdrainagesolutions.co.uk/drainage-services/rainworth): postcodes NG21; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 15 minutes from Southwell. Urgent Drainage Solutions clears blocked drains, carries out CCTV drain surveys and repairs drains in Rainworth (NG21), including Python Hill, Kirklington Road and Southwell Road East, on both the Newark and Sherwood and the Mansfield sides of the village. We're based in Southwell and work 7 days a week from 6am to 8pm, with no call-out fee. - Rainworth grew around Rufford Colliery, which closed in 1993. Soon after the First World War the Bolsover Colliery Company built about 400 houses between Kirklington Road, Python Hill Road and South Avenue, and more estates followed from the 1950s. Clay drains of that age are prone to root ingress and cracked joints, and a coal mining check is sensible before major groundworks. - The village is split between Newark and Sherwood and Mansfield districts, with the boundary near the bridge over Rainworth Water on Southwell Road East. Newark and Sherwood's 2010 infrastructure delivery plan noted that Severn Trent had identified sewer flooding problems in Rainworth, which it expected to fix through planned investment. - Ravenshead (https://urgentdrainagesolutions.co.uk/drainage-services/ravenshead): postcodes NG15; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 20 minutes from Southwell. Need a blocked drain cleared in Ravenshead? We unblock drains, carry out CCTV drain surveys and repair drains across the village (NG15), from Main Road and Longdale Lane to Swinton Rise, and in nearby Papplewick. Our engineers are based in Southwell and work 7 days a week, 6am–8pm, with no call-out fee. - On 29 April 2023 a short, intense storm (14.2 mm of rain in 15 minutes at the Newstead Abbey gauge) flooded seven homes and a business on Main Road, Southview Gardens, Rigg Lane and Haddon Road. Nottinghamshire County Council found that some Main Road properties sit below the road, so water running along it flowed into them. - When highway crews cleared the drains after the flood, they found the Main Road gullies generally full or blocked, and the Swinton Rise gullies running to old soakaways that no longer worked. Soakaways on private land silt up in the same way, so if yours is slow to empty after rain, it may need clearing or rebuilding. - Redhill (https://urgentdrainagesolutions.co.uk/drainage-services/redhill): postcodes NG5; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 20 minutes from Southwell. For blocked drains, CCTV drain surveys and drain repairs in Redhill, just north of Arnold, call Urgent Drainage Solutions. From our Southwell base we cover Redhill, Arnold, Daybrook and the neighbouring Bestwood Park estate (NG5) 7 days a week from 6am to 8pm, and there's no call-out fee. - Redhill is a small community about 10 miles north of Nottingham in Gedling borough, on the A60 Mansfield Road. It is generally accepted that it takes its name from the red, clay-like soil of its hill, and clay drains slowly, so soakaways here should be sized from a percolation test rather than guesswork. - During Storm Babet in October 2023, overwhelmed watercourses beside Mansfield Road left the road deep in water and flooded two homes and a business, according to Nottinghamshire County Council's Arnold investigation. The report's location map shows the A60 by the A614 roundabout at the northern end of Redhill. - Road gullies in Redhill are Nottinghamshire County Council's, while the Bestwood Park estate, just to the south-west, is inside the city, where Nottingham City Council looks after them. - Retford (https://urgentdrainagesolutions.co.uk/drainage-services/retford): postcodes DN22; sewers Severn Trent Water; water supply Anglian Water; road gullies Nottinghamshire County Council; about 35 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Retford, Ordsall and the DN22 villages, around 35 minutes from our Southwell base. Retford's sewers are Severn Trent's even though its water comes from Anglian Water. We work 7 days a week with no call-out fee. - Storm Babet flooded 123 homes and 4 businesses in Retford in October 2023, and the River Idle at Ordsall reached a record 1.79 m, according to Nottinghamshire County Council. - Retford Beck can back up at its culvert in heavy rain, as the county council's 2019 flood investigation recorded. - Retford is the only Nottinghamshire town we cover where the water and sewerage companies differ: Anglian Water supplies the water, but Bassetlaw District Council notes that Severn Trent runs sewerage for the whole district. - Stapleford (https://urgentdrainagesolutions.co.uk/drainage-services/stapleford): postcodes NG9; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 45 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Stapleford, Bramcote, Trowell and nearby Sandiacre (NG9), about 45 minutes from our Southwell base. Engineers work 7 days a week, 6am–8pm, with emergency call-outs and no call-out fee. - Storm Babet flooded 130 properties in Stapleford, 52 of them on Wellington Street. Nottinghamshire County Council's investigation found that the high River Erewash stopped road drains from emptying. - When a river is that high, gullies and surface-water drains can't discharge, so flooding can happen even when the pipes are clear. A CCTV survey afterwards shows whether silt or damage was left behind. - Broxtowe Borough Council describes Stapleford's geology as complex: River Erewash flood plain to the west, with the historic core on rising ground of Keuper sandstone with bands of marl, which outcrops south-west of the town behind the Nottingham Road conservation area. Marl drains more slowly than sandstone, so soakaway performance can vary from plot to plot. - Trowell (https://urgentdrainagesolutions.co.uk/drainage-services/trowell): postcodes NG9; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 45 minutes from Southwell. In Trowell, Trowell Park, Trowell Moor and neighbouring Stapleford (NG9), we unblock drains, carry out CCTV drain surveys and repair damaged drains for homes and businesses. Our team is based in Southwell and works 7 days a week from 6am to 8pm, and we never charge a call-out fee. - Storm Dennis flooded six properties on Cranbourne Close in February 2020, when the watercourse behind them was overwhelmed. During Storm Babet in October 2023, 25 properties flooded, including nine on Dawn View and seven on Cranbourne Close; residents reported the Boundary Brook overtopping Trowell Road, which crosses it on a culvert, Nottinghamshire County Council's investigations record. - Most of the village lies between the River Erewash and the Nottingham Canal. The county council is scoping a natural flood management scheme for Trowell, though funding has not yet been secured. - Trowell sits on the Coal Measures, and coal was dug nearby from the 13th century until 1928, so a coal mining check is worth doing before new drainage or groundworks. - Tuxford (https://urgentdrainagesolutions.co.uk/drainage-services/tuxford): postcodes NG22; sewers Severn Trent Water; water supply Anglian Water; road gullies Nottinghamshire County Council; about 25 minutes from Southwell. Tuxford's drains are part of our regular patch. We clear blocked drains, carry out CCTV drain surveys and repair drains across the town (NG22) on both sides of the A1, from Newark Road to Lincoln Road, and in East Markham and Egmanton nearby. We're based in Southwell and work 7 days a week, 6am–8pm, with no call-out fee. - The A1 bypass, opened in 1967, splits Tuxford in two. Alongside its post-war housing estates, the town has a 52-hectare conservation area, designated in 1980, and 27 listed buildings, according to the Tuxford Neighbourhood Plan. Older buildings often have clay drains, and pipes shared with neighbours have usually been Severn Trent's since October 2011. - Daniel Defoe called the town 'Tuxford in the Clays'. Clay ground drains slowly, which matters for soakaways and for gardens that stay wet after rain. - Tuxford's sewers are Severn Trent's, as they are across Bassetlaw, but its drinking water comes from Anglian Water, according to Bassetlaw District Council's water supply map. - Wilford (https://urgentdrainagesolutions.co.uk/drainage-services/wilford): postcodes NG11; sewers Severn Trent Water; road gullies Nottingham City Council; about 35 minutes from Southwell. Urgent Drainage Solutions unblocks drains, runs CCTV drain surveys and carries out drain repairs in Wilford, across the Trent from The Meadows, from Wilford Village and Ruddington Lane to Silverdale (NG11). We're a Southwell-based firm with engineers out 7 days a week between 6am and 8pm, and there's no call-out fee. - Wilford sits on a meander of the River Trent. During Storm Henk on 4 January 2024, with the Trent close to record levels, gardens, cellars and outhouses on Roland Avenue flooded, Nottingham City Council's investigation found. - The council found that many of the area's surface-water sewers empty into the Trent, and when the river is high their outfalls can be submerged, so the network can't drain and looks "blocked". If water backed up while the river was high, a CCTV survey once levels fall will show whether silt or damage was left behind. - Wilford became part of the city in 1952 as a link to the new Clifton estate, but land east of the old Great Central Railway stayed in the county. Neighbouring Compton Acres (NG2), built in 1986 on the eastern edge of Wilford, is in Rushcliffe, while Wilford village and Silverdale, built in the late 1950s, are in Nottingham City. - Woodthorpe (https://urgentdrainagesolutions.co.uk/drainage-services/woodthorpe): postcodes NG5, NG3; sewers Severn Trent Water; road gullies Nottinghamshire County Council; about 25 minutes from Southwell. Woodthorpe homeowners can call us to clear blocked drains, carry out CCTV drain surveys and repair drains, whether they live off Woodthorpe Drive, Arno Vale Road or on the Mapperley and Sherwood borders (NG5 and NG3). Urgent Drainage Solutions is based in Southwell and works 7 days a week, 6am–8pm, with no call-out fee. - Woodthorpe is in Gedling borough, just outside the Nottingham city boundary, between Mapperley, Daybrook, Sherwood and Arnold. Road gullies here are Nottinghamshire County Council's, although streets just over the boundary in Sherwood are the city's. - The Greater Nottingham water cycle study (2010) named Woodthorpe, with neighbouring Daybrook, among the Gedling locations where records of past surface-water flooding pointed to the need for a surface water management plan. Nottinghamshire County Council's flood history also lists Woodthorpe among the places with recorded flooding in 2013 and 2019. - Just over the boundary, a small watercourse draining part of Woodthorpe Grange Park overtopped into the sewer on Winchester Street in Sherwood during the storm of 23 July 2013, adding to flooding there, Nottingham City Council found. Keeping gullies, channel drains and soakaways clear helps limit how much water runs off your property in a downpour. ### Derbyshire URL: https://urgentdrainagesolutions.co.uk/drainage-services/derbyshire We cover Derby and the south and east of Derbyshire — Ilkeston, Long Eaton, Heanor, Ripley, Belper, Alfreton, Swadlincote, Matlock and Chesterfield — for blocked drains, CCTV drain surveys, drain repairs and relining and gutter cleaning, with no call-out fee and engineers working 7 days a week. - Severn Trent Water runs the public sewers in Derby, Erewash, Amber Valley, South Derbyshire and the Derbyshire Dales. - Yorkshire Water runs the sewers in Chesterfield, Staveley, Bolsover and Dronfield (the Rother and Don catchment), even though Severn Trent supplies drinking water to much of that area. Clay Cross sits on the watershed and is split between the two, street by street. - Swadlincote's drinking water comes from South Staffs Water, but its sewers are Severn Trent's. Glossop (United Utilities) is outside our area. - Road gullies belong to Derbyshire County Council, or to Derby City Council inside the city. Also covered: Sandiacre, Breaston, Draycott, Duffield, Kilburn, Langley Mill, Codnor, South Normanton, Clowne, Killamarsh, Eckington, Ashbourne. - Chesterfield (https://urgentdrainagesolutions.co.uk/drainage-services/chesterfield): postcodes S40, S41; sewers Yorkshire Water; water supply Severn Trent Water; road gullies Derbyshire County Council; about 50 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains across Chesterfield, Brampton, Newbold, Hasland and Brimington (S40 and S41). Chesterfield is about 50 minutes from our Southwell base, and we work 7 days a week, 6am–8pm, with no call-out fee. Its sewers are run by Yorkshire Water. - Chesterfield is one of the places where the water and sewerage companies differ: Severn Trent supplies the water, but Yorkshire Water runs the sewers — its Old Whittington works serves about 100,000 people in the Chesterfield area. - Storm Babet flooded more than 400 homes in Chesterfield in October 2023. Brampton was hit hardest, with 192 properties affected by the River Hipper and Holme Brook, and 26 at Tapton Terrace, according to Derbyshire County Council's investigation. - The town centre also flooded in June 2007, so clear gullies and private surface-water drains matter here. - Derby (https://urgentdrainagesolutions.co.uk/drainage-services/derby): postcodes DE1, DE3, DE21–DE24, DE65, DE72, DE73; sewers Severn Trent Water; road gullies Derby City Council; about 55 minutes from Southwell. Urgent Drainage Solutions is a local drainage company for Derby: our drainage specialists clear blocked drains, carry out CCTV drain surveys and repair drains across the city — including Allestree, Alvaston, Chaddesden, Mickleover, Littleover and Spondon (DE1, DE3 and DE21–DE24). Derby is about 55 minutes from our Southwell base via the A52, and we work 7 days a week with no call-out fee. - Storm Babet in October 2023 brought the highest River Derwent level on record in Derby, and £35m was secured for the next phase of the city's Our City Our River flood defences in February 2025. Derby City Council says its Derby Riverside works protect about 1,200 properties, with around 670 more to follow. - The Markeaton Brook flood of May 1932 led to a relief culvert being built in 1938. Much of the city sits on Mercia Mudstone, a clay that drains slowly and shrinks and swells with the seasons — hard on older rigid clay drains, and a poor bet for soakaways without a percolation test. - Normanton and Pear Tree have dense Victorian terraced streets, where rear drains are often shared and a blockage in the shared section is normally Severn Trent's to clear. - Heanor (https://urgentdrainagesolutions.co.uk/drainage-services/heanor): postcodes DE75; sewers Severn Trent Water; road gullies Derbyshire County Council; about 45 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Heanor, Langley Mill, Loscoe and Marlpool (DE75). Heanor is about 45 minutes from our Southwell base, and we're open 7 days a week, 6am–8pm, with emergency call-outs and no call-out fee. - Storm Babet flooded 48 homes and 36 other properties at Langley Mill, from the River Erewash and Nether Green Brook, according to Derbyshire County Council. - Heanor is a former coalfield town. Before excavation or new drainage, it's worth checking the address on the government's coal mining checker. - Ilkeston (https://urgentdrainagesolutions.co.uk/drainage-services/ilkeston): postcodes DE7; sewers Severn Trent Water; road gullies Derbyshire County Council; about 45 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Ilkeston, Cotmanhay, Kirk Hallam and West Hallam (DE7). Ilkeston is about 45 minutes from our Southwell base, just over the Erewash from Nottinghamshire, and we work 7 days a week with no call-out fee. - Storm Babet flooded 53 homes and 14 other properties on and around Wentworth Street when the River Erewash rose, according to Derbyshire County Council's investigation. - Ilkeston is in Derbyshire, so Derbyshire County Council — not Nottinghamshire — looks after its road gullies, while Severn Trent runs the sewers on both sides of the Erewash. - Long Eaton (https://urgentdrainagesolutions.co.uk/drainage-services/long-eaton): postcodes NG10; sewers Severn Trent Water; road gullies Derbyshire County Council; about 45 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Long Eaton, Sawley, Sandiacre and Breaston (NG10). Long Eaton is about 45 minutes from our Southwell base; we work 7 days a week, 6am–8pm, with emergency call-outs and no call-out fee. - Long Eaton has a Nottingham (NG10) postcode but is in Derbyshire, in Erewash borough. Its sewage is treated at Severn Trent's Toton works. - Storm Babet flooded 102 homes in Long Eaton and 129 in neighbouring Sandiacre, according to Derbyshire County Council. - The Nottingham Left Bank flood defences start at Sawley and run 27 km downstream to Colwick. - Ripley (https://urgentdrainagesolutions.co.uk/drainage-services/ripley): postcodes DE5; sewers Severn Trent Water; road gullies Derbyshire County Council; about 45 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Ripley, Codnor, Waingroves and Denby (DE5), about 45 minutes from our Southwell base. Engineers work 7 days a week from 6am to 8pm, with emergency call-outs and no call-out fee. - Ripley Colliery worked from 1863 to 1948, and the town is part of the former Derbyshire coalfield — the government's coal mining checker is worth using before groundworks. - During Storm Babet, 35 properties flooded at nearby Denby Bottles, according to Derbyshire County Council. - The Butterley Company was formed at Ripley in 1790 by Benjamin Outram and Francis Beresford, and its works site was demolished in 2010. The 2,966-yard Butterley Tunnel on the Cromford Canal runs beneath the former company premises, so the ground under parts of the town has a long industrial history. - On 20 October 2023 the Smithy Houses gauge on Bottle Brook, 700 m upstream of Denby Bottles, peaked at 1.51 m — the highest since records began in May 2004, beating 1.45 m on 25 June 2007, according to Derbyshire County Council. Along the brook, alluvium lies over mudstone, siltstone and sandstone. - Alfreton (https://urgentdrainagesolutions.co.uk/drainage-services/alfreton): postcodes DE55; sewers Severn Trent Water; road gullies Derbyshire County Council; about 40 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Alfreton, Somercotes, Riddings, Swanwick and South Normanton (DE55), about 40 minutes from our Southwell base, with engineers working 7 days a week from 6am to 8pm and no call-out fee. - Storm Babet flooded 22 homes at nearby Ironville on the River Erewash, according to Derbyshire County Council. - Many of Alfreton's older streets are mining-era terraces, where rear drain runs are often shared between neighbours. - Sewage from Alfreton is treated at Severn Trent's Alfreton sewage treatment works on Westhouses Road, which discharges into Alfreton Brook. A 2020 Environment Agency permit notice for the works gave a discharge volume of 8,283 cubic metres a day. A blockage in the public sewer beyond your boundary is Severn Trent's to clear. - Alfreton's historic core grew up around the market place at the top of King Street hill and has been a conservation area since 1971, extended in 1974. Coal and iron drew large numbers of workers in the 19th century, and the area's extensive brick terraced housing dates from that period — drains of that age are best checked with a CCTV survey. - Allenton (https://urgentdrainagesolutions.co.uk/drainage-services/allenton): postcodes DE24; sewers Severn Trent Water; road gullies Derby City Council; about 55 minutes from Southwell. Homes and businesses in Allenton (DE24) can call us to clear blocked drains, carry out CCTV drain surveys and repair drains, around the Osmaston Road shops and on the streets towards Alvaston, Osmaston and Shelton Lock. We're based in Southwell, open 7 days a week from 6am to 8pm, and we don't charge a call-out fee. - Allenton is named after Isaac Allen, who built its first houses in 1878. It also gives its name to the Allenton Terrace, the sand and gravel river terrace of the lower Derwent valley that the suburb and its neighbours are built on. - The British Geological Survey maps a mix of terrace sand and gravel and glacial till clay over Mercia Mudstone here, so ground conditions can change from one street to the next. A percolation test is the only reliable guide before building a soakaway. - Allenton's shopping centre has several hot-food outlets. Fat and grease build up inside kitchen drains, and jetting clears it better than rodding. - Allestree (https://urgentdrainagesolutions.co.uk/drainage-services/allestree): postcodes DE22; sewers Severn Trent Water; road gullies Derby City Council; about 50 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Allestree (DE22), including the old village, Park Farm and the Blenheim Drive area, and in nearby Darley Abbey. Allestree is covered from our Southwell base 7 days a week, 6am–8pm, with no call-out fee. - Allestree grew in two waves: in the 1930s around the old village centre, and in the 1960s and 1970s around Park Farm and Blenheim Drive. Clay drains from the 1930s are prone to root ingress, and pitch-fibre pipe, often used on private estates in the 1960s and 70s, can deform and blister with age. - Markeaton, in the south of the ward, flooded in July 2012. Saturated ground and high water in the watercourse between Markeaton and the Mackworth Brook limited how well the Markeaton Lane surface-water drains could empty, according to Derby City Council's investigation. The Markeaton Brook's flood relief culvert starts at Markeaton Park. - Derby City Council has also planned to open up a piped section of the Burley Brook in Allestree Park and create a new wetland, partly to reduce flooding. - Alvaston (https://urgentdrainagesolutions.co.uk/drainage-services/alvaston): postcodes DE24; sewers Severn Trent Water; road gullies Derby City Council; about 50 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains across Alvaston, Boulton and Wilmorton (DE24), from the Victorian terraces of Crewton to the new estate at Boulton Moor. Our engineers are based in Southwell and work 7 days a week, 6am–8pm, with no call-out fee. - Alvaston's northern edge is the River Derwent, which reached its highest level on record in Derby during Storm Babet in October 2023. Alvaston Park, an 85-acre riverside park whose lake was added in 1923, is one of the sites in the planned third phase of Derby's Our City Our River flood scheme. When the river is high, drains that empty into it can back up even if the pipes are clear. - Alvaston's housing is mixed: Victorian terraces in Crewton, Edwardian villas, 1930s semis and a large area of post-war council housing. Terraced streets often share a rear drain, and since October 2011 a blockage in the shared section has normally been Severn Trent's to clear. - The British Geological Survey maps Allenton Terrace sand and gravel over Mercia Mudstone in parts of Alvaston. Ground like this can change within a short distance, so we test before recommending a soakaway. - Belper (https://urgentdrainagesolutions.co.uk/drainage-services/belper): postcodes DE56; sewers Severn Trent Water; road gullies Derbyshire County Council; about 50 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Belper, Milford, Duffield and Kilburn (DE56), about 50 minutes from our Southwell base. Our engineers work 7 days a week from 6am to 8pm, with no call-out fee. - Belper is part of the Derwent Valley Mills World Heritage Site, and the Environment Agency runs a flood warning area for the River Derwent at Belper. - During Storm Babet, 34 properties flooded at nearby Duffield, according to Derbyshire County Council. CCTV surveys and no-dig relining help avoid excavation around older stone-built properties. - The Belper and Milford conservation area was formed by amalgamation in 2003, and an Article 4(2) direction applies to every dwelling in it. That removes most permitted development rights, so planning permission is needed for work such as replacing windows and doors, to protect the character of the area and the Derwent Valley Mills World Heritage Site — worth knowing before external drainage work on a house front. - Bolsover (https://urgentdrainagesolutions.co.uk/drainage-services/bolsover): postcodes S44; sewers Yorkshire Water; water supply Severn Trent Water; road gullies Derbyshire County Council; about 45 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Bolsover, Clowne, Shuttlewood and Carr Vale, around 45 minutes from our Southwell base. Engineers work 7 days a week from 6am to 8pm, with no call-out fee. - Bolsover sits on Magnesian Limestone over the Coal Measures, and its collieries closed in 1993 — a coal mining check is sensible before groundworks. - Its sewers are run by Yorkshire Water, although Severn Trent supplies the water. Nearby Clowne had 17 homes flooded in Storm Babet, according to Derbyshire County Council. - New Bolsover model village was begun in 1891 and completed in 1896 by the Bolsover Colliery Company, with 200 houses for miners and officials built in a double horseshoe around a green. The houses were built with ash privies, whose contents were carried away. They are Grade II listed, so work that alters them may need listed building consent. - Breadsall (https://urgentdrainagesolutions.co.uk/drainage-services/breadsall): postcodes DE21; sewers Severn Trent Water; road gullies Derbyshire County Council; about 50 minutes from Southwell. Breadsall is covered too: we clear blocked drains, carry out CCTV drain surveys and repair drains in the village and at neighbouring Breadsall Hilltop, Oakwood and Little Eaton (DE21). Our engineers work from our Southwell base 7 days a week, 6am–8pm, and there's no call-out fee. - Breadsall is a village in Erewash borough, just outside the Derby City boundary, so Derbyshire County Council is its highway and lead local flood authority. During Storm Babet, on 20 October 2023, six homes on Brookside Road, Moor Road and Rectory Lane flooded inside when the Dam Brook and Boosemoor Brook overflowed, according to the county council's investigation. - On Brookside Road the flooded brook overwhelmed the sewer, which surcharged and flooded a home that had a flood gate across its drive; at a Moor Road house, water came up through the floor. The county council has been studying natural flood management for the Dam Brook, such as leaky dams and new woodland. - The local ground is river alluvium (gravel, sand, silt and clay). The brooks, including their culverted sections, are the responsibility of the landowners they run through. - Chaddesden (https://urgentdrainagesolutions.co.uk/drainage-services/chaddesden): postcodes DE21; sewers Severn Trent Water; road gullies Derby City Council; about 55 minutes from Southwell. We cover all of Chaddesden (DE21), from the old village by St Mary's Church to the Roe Farm and Wood Road estates, plus neighbouring Oakwood, clearing blocked drains, carrying out CCTV drain surveys and repairing drains. Our engineers set out from our Southwell base 7 days a week, 6am–8pm, and there's no call-out fee. - Roe Farm, bought by Derby Corporation in 1930, became its largest pre-war housing estate, and Chaddesden's Wood Road estate followed from 1936. Clay drains of that age often have cracked or shifted joints and root ingress. - The Chaddesden Brook runs south-west through Chaddesden Park towards the River Derwent. Derby City Council's strategic flood risk assessment lists it, with the Wood Brook and Lees Brook, as a flood risk to Chaddesden and Oakwood. During Storm Babet in October 2023, the Environment Agency issued a Severe Flood Warning for the Derwent at Racecourse Park at Chaddesden. - In November 2019, river water backed up through a surface-water sewer and a railway culvert into the Chaddesden Sidings industrial area, south of the A52, Derby City Council's investigation found. Upgraded flood defences there are part of the planned third phase of the Our City Our River scheme. - Chellaston (https://urgentdrainagesolutions.co.uk/drainage-services/chellaston): postcodes DE73; sewers Severn Trent Water; road gullies Derby City Council; about 55 minutes from Southwell. Chellaston homeowners can book us to clear blocked drains, carry out CCTV drain surveys and repair drains, whether they live in the old village, on the estates off Snelsmoor Lane and Swarkestone Road, or at Chellaston Fields (DE73). We're based in Southwell and work 7 days a week, 6am–8pm, with no call-out fee. - Chellaston has grown from a small village into Derby's southernmost suburb, with estates to the east and west of the centre. Around 1,000 new homes have been built to the west, close to the filled-in line of the old Derby Canal, which once ran south to meet the Trent and Mersey Canal at Swarkestone. - On newer estates, blockages are often caused by builders' debris or cement left in the plastic drain runs, and a CCTV survey will show it. The British Geological Survey maps Mercia Mudstone under Chellaston, a clay-rich rock, so soakaways need a percolation test first. - Clay Cross (https://urgentdrainagesolutions.co.uk/drainage-services/clay-cross): postcodes S45; sewers Severn Trent Water or Yorkshire Water; road gullies Derbyshire County Council; about 45 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Clay Cross, Danesmoor, Tupton and North Wingfield (S45), about 45 minutes from our Southwell base. Engineers work 7 days a week from 6am to 8pm, with no call-out fee. - Clay Cross sits on the watershed between the Amber and the Rother, and its sewers are split between Severn Trent and Yorkshire Water — which one covers your street depends on the address. - Storm Babet flooded 45 homes beside Smithy (Press) Brook, according to Derbyshire County Council. - Derbyshire County Council has anecdotal evidence of Press Brook flooding in the early 1980s, after which the channel was widened. The brook is an ordinary watercourse maintained by its riparian owners, homes on the east side of Windermere Road are in Flood Zone 3, and the town is not in an Environment Agency flood warning area. - George Stephenson found coal and iron at Clay Cross in 1837–38 while cutting the North Midland Railway tunnel. The Clay Cross Company that followed ran collieries and foundries and later sold ductile iron pipe internationally; demolition of the former Biwater works began in late 2008 to make way for new houses and shops. - Dronfield (https://urgentdrainagesolutions.co.uk/drainage-services/dronfield): postcodes S18; sewers Yorkshire Water; road gullies Derbyshire County Council; about an hour from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Dronfield, Dronfield Woodhouse, Coal Aston and Unstone (S18), about 60 minutes from our Southwell base. Dronfield's sewers belong to Yorkshire Water rather than Severn Trent, and there's no call-out fee. - Yorkshire Water operates the Dronfield wastewater treatment works, and the Environment Agency has a flood warning area on the River Drone at Mill Lane. - The area around the sewage works flooded in June 2007 — a reminder that heavy rain affects the public network as well as private drains. - Dronfield's population grew from about 6,500 in 1945 to 21,261 at the 2011 Census, so most homes here are on post-war estates. The A61 bypass opened in 1975, and four conservation areas lie wholly or partly in the parish: Dronfield (1971), Coal Aston (1983), Dronfield Woodhouse (1990) and Moss Valley (1990). - Coal was dug around Dronfield for centuries, with pits at Stubley mentioned in the 16th century and further mines opened at Coal Aston in 1785 and Carr Lane in Dronfield Woodhouse in 1795. The Coal Authority's property checker is worth using before groundworks or new drainage. - Matlock (https://urgentdrainagesolutions.co.uk/drainage-services/matlock): postcodes DE4; sewers Severn Trent Water; road gullies Derbyshire County Council; about 55 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Matlock, Matlock Bath, Darley Dale and Tansley (DE4). Matlock is just under an hour from our Southwell base, so booking ahead is best; there's no call-out fee. - The River Derwent flooded Matlock in November 2019, and the Environment Agency has a flood warning area for Matlock Green and Old Matlock. - Repairing a collapsed river wall in the town was estimated at about £5m, the BBC reported. On steep, stone-built streets, CCTV surveys and no-dig relining help avoid digging where possible. - Matlock's valley floor marks the boundary between the sandstones and gritstones of the Dark Peak and the limestones of the White Peak. As the town grew in the late 19th century it spread up the steep hillsides of Matlock Bank, where around twenty hydros once stood. Steep streets send surface water downhill quickly, so gullies and drains take a lot of flow in heavy rain. - Mickleover (https://urgentdrainagesolutions.co.uk/drainage-services/mickleover): postcodes DE3; sewers Severn Trent Water; road gullies Derby City Council; about an hour from Southwell. Urgent Drainage Solutions clears blocked drains, carries out CCTV drain surveys and repairs drains throughout Mickleover (DE3), from the old village along Uttoxeter Road to the newer homes on the former university campus, and in neighbouring Littleover and Mackworth. We cover it from our Southwell base 7 days a week, 6am–8pm, and never charge a call-out fee. - Mickleover has grown from a village into a suburb of Derby. The former Pastures Hospital closed in 1994 and was converted to housing, and the old University of Derby campus made way for nearly 700 new homes in 2007–08. - The British Geological Survey maps glacial till, a stony clay, over Mercia Mudstone in parts of Mickleover. Clay ground doesn't let water through easily, which makes surface-water flooding worse and means a soakaway needs a percolation test. - Derby City Council's strategic flood risk assessment lists the Bramble Brook, Hell Brook and Cuttle Brook among the watercourses whose flooding can affect parts of Mickleover. - Shelton Lock (https://urgentdrainagesolutions.co.uk/drainage-services/shelton-lock): postcodes DE24, DE73; sewers Severn Trent Water; road gullies Derby City Council; about 55 minutes from Southwell. In Shelton Lock we clear blocked drains, carry out CCTV drain surveys and repair drains, from the inter-war homes on Chellaston Road to the Jubilee Road and Sinfin Avenue estates (DE24 and DE73). We work from our Southwell base 7 days a week, 6am–8pm, and there's no call-out fee. - Shelton Lock is named after a lock on the Derby Canal, which closed in the 1960s; a cycle path now runs along its line. Chellaston Road has a lot of inter-war private housing, and the George V Jubilee Estate, west of Jubilee Road, was built in 1935. - Clay drains of that age often have cracked or shifted joints that let tree roots in, and a CCTV survey is the quickest way to find the cause of a blockage that keeps coming back. The Sinfin Avenue estate was built in the 1970s, when pitch-fibre pipe was often used on private estates; it can deform and blister with age. - The British Geological Survey maps Mercia Mudstone under Shelton Lock. It's a clay-rich rock, so a soakaway needs a percolation test before it's designed. - Shirebrook (https://urgentdrainagesolutions.co.uk/drainage-services/shirebrook): postcodes NG20; sewers Severn Trent Water; road gullies Derbyshire County Council; about 40 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Shirebrook, Langwith and Whaley Thorns (NG20), about 40 minutes from our Southwell base. Shirebrook is in Derbyshire but has a Mansfield-area postcode. No call-out fee, 7 days a week. - Shirebrook sits at the headwaters of the River Poulter and River Meden, and the Meadows area is in Flood Zone 3 in the area's strategic flood risk assessment. - The town began as a miners' model village, so many streets have older terraced housing with shared rear drains. - Shirebrook's sewers are Severn Trent's: the Environment Agency has advertised permit applications for Severn Trent combined sewer overflows at Carter Lane/Victoria Street and at Rowan Drive/Pear Tree Drive, the latter discharging to a tributary of the River Meden. Combined sewers carry rainwater and foul water in the same pipe, so they fill quickly in storms. - Near the county boundary the Magnesian Limestone breaks up into thin, crumbly layers mixed with clay, which weathers more easily — why the land is lower-lying at Shirebrook, according to Derbyshire County Council's landscape character study. Soils on this marl are heavier and more prone to waterlogging, so soakaways here need a proper percolation test. - Sinfin (https://urgentdrainagesolutions.co.uk/drainage-services/sinfin): postcodes DE24; sewers Severn Trent Water; road gullies Derby City Council; about an hour from Southwell. In Sinfin, Osmaston, Sinfin Moor and neighbouring Stenson Fields (DE24), we clear blocked drains, carry out CCTV drain surveys and repair drains for homes and businesses. Our engineers work from our Southwell base 7 days a week, 6am–8pm, and there's no call-out fee on either side of the city boundary. - Much of Sinfin's housing was built after the Second World War, while neighbouring Osmaston is largely inter-war, with the Rolls-Royce works in between. Clay drains from both periods are prone to cracked joints and root ingress, which a CCTV survey will pick up. - The 24-hectare Sinfin Moor Local Nature Reserve lies on the southern edge. Derby City Council's strategic flood risk assessment lists the Cuttle Brook and Hell Brook among the watercourses whose flooding can affect parts of Sinfin. - The British Geological Survey maps Mercia Mudstone under Sinfin, a clay-rich rock, so rainwater soaks away slowly and soakaways need testing before they're built. - Spondon (https://urgentdrainagesolutions.co.uk/drainage-services/spondon): postcodes DE21; sewers Severn Trent Water; road gullies Derby City Council; about 50 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Spondon (DE21), from the historic village centre around Sitwell Street to the estates off Dale Road, and in neighbouring Borrowash and Chaddesden. We're based in Southwell and work 7 days a week between 6am and 8pm, with no call-out fee. - Spondon sits on the north slope of the Derwent valley. The A52 separates the residential village from the industrial belt below, including the former British Celanese works, and the historic centre is a conservation area. - On 19 July 2014 a thunderstorm dropped 17.2mm of rain in 15 minutes at the nearby Draycott gauge. Around 17 homes flooded inside around Sandringham Drive, and seven on Willowcroft Road, as water overwhelmed the drains and ran downhill, according to Derby City Council's investigations. - The council noted that a relatively high number of gardens and driveways had been fully paved, and that blocked private drainage serving two car parks added to the flooding on Harlech Close. On sloping streets like these, it pays to keep private gullies and channel drains clear. - Staveley (https://urgentdrainagesolutions.co.uk/drainage-services/staveley): postcodes S43; sewers Yorkshire Water; road gullies Derbyshire County Council; about 50 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Staveley, Barrow Hill, Hollingwood, Inkersall and Poolsbrook (S43), about 50 minutes from our Southwell base. Sewers here are run by Yorkshire Water. We work 7 days a week with no call-out fee. - At Poolsbrook, seven properties flooded during Storm Babet from the River Doe Lea and overflowing Yorkshire Water sewers, according to Derbyshire County Council. - Like Chesterfield, Staveley is in the River Rother catchment, where Yorkshire Water — not Severn Trent — owns the public sewers. - During Storm Babet, Staveley was among the towns in the Don and Rother catchment where rainfall was estimated at between a 1.1% and 3.4% annual chance event. Derbyshire County Council's investigation found the shortest time between peak rainfall and peak river flow in the catchment was near Staveley, at eight hours, so water here rises fast. - The Staveley and Rother Valley Corridor covers former industrial land beside the River Rother near Brimington and Staveley, including the old Staveley Works site, where more than a century of chemical production ended after 2012. Chesterfield Borough Council plans up to 2,000 homes there, and commissioned a flood risk study as part of the feasibility work. - Swadlincote (https://urgentdrainagesolutions.co.uk/drainage-services/swadlincote): postcodes DE11; sewers Severn Trent Water; water supply South Staffs Water; road gullies Derbyshire County Council; about 70 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Swadlincote, Newhall, Woodville, Midway and Church Gresley (DE11). Swadlincote is about an hour from our Southwell base, so we recommend booking planned work ahead; there's no call-out fee. - Swadlincote's drinking water comes from South Staffs Water, but Severn Trent runs its sewers — so a public sewer problem is reported to Severn Trent. - Records in the Derby area water cycle study show sewer-flooding incidents clustered in Swadlincote. - The town's local fireclay was once used to make sewer pipes — the same kind of clay pipe we still find, often cracked or root-damaged, in older drains. - Swadlincote lies on the Leicestershire and South Derbyshire Coalfield, and mining left a landscape of shallow valleys and ridges; coal working ended when Rawdon Colliery closed in 1993. Most 21st-century growth has been south and east of the centre, near Woodville and Church Gresley. ### Leicestershire URL: https://urgentdrainagesolutions.co.uk/drainage-services/leicestershire Our engineers work across Leicester and Leicestershire — Loughborough, Melton Mowbray, Coalville, Hinckley, Market Harborough and the suburbs around the city — clearing blocked drains, carrying out CCTV surveys and repairing and relining damaged drains, with no call-out fee and 7-day availability. - Severn Trent Water runs the public sewers across Leicester and almost all of Leicestershire. - Market Harborough is the main exception: its wastewater goes to Anglian Water's Market Harborough Water Recycling Centre, although Severn Trent supplies the water. Severn Trent's own boundary map also places villages such as Lubenham, Foxton, Husbands Bosworth and Kibworth Harcourt outside its sewer area — check by postcode. - Road gullies belong to Leicestershire County Council, or to Leicester City Council inside the city. Also covered: Thurmaston, Anstey, Blaby, Enderby, Narborough, Countesthorpe, Kibworth, Lutterworth, Earl Shilton, Barwell, Asfordby, Bottesford, Kegworth. - Coalville (https://urgentdrainagesolutions.co.uk/drainage-services/coalville): postcodes LE67; sewers Severn Trent Water; road gullies Leicestershire County Council; about 55 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Coalville, Whitwick, Hugglescote, Thringstone, Ibstock and Ellistown (LE67), about 55 minutes from our Southwell base. We work 7 days a week, 6am–8pm, with emergency call-outs and no call-out fee. - Coalville sits on a watershed. In July 2002, 105 mm of rain fell in nine hours and 58 properties asked for help, according to North West Leicestershire's 2024 strategic flood risk assessment. - It's a former coalfield town, so check the address on the government's coal mining checker before major groundworks or new drainage. - On 28 June 2012 intense rain in Coalville could not enter a culvert because debris had built up on its inlet grille. With the highway drains and public sewer also over capacity, water flowed around houses on Vercor Close and through back gardens onto Drome Close, entering two homes, according to the district's flood risk assessment. - Much of Coalville is terraced housing built in the late 19th and early 20th centuries. On 27 December 2017, after prolonged rain, an obstructed pipe in a trench beside a house on Thornborough Road could not carry the runoff and water entered the property. Surface-water flooding has also been recorded along Bardon Road. - Hinckley (https://urgentdrainagesolutions.co.uk/drainage-services/hinckley): postcodes LE10; sewers Severn Trent Water; road gullies Leicestershire County Council; about 65 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Hinckley, Burbage and Barwell (LE10). Hinckley is at the far side of our area — about 65 minutes from Southwell — so planned visits are best booked ahead, but there's still no call-out fee and we work 7 days a week. - Sketchley Brook, Harrow Brook and Battling Brook are the main sources of river flooding in Hinckley. - Hinckley & Bosworth's 2025 strategic flood risk assessment records high numbers of historic sewer-flooding incidents in Hinckley postcodes — a good reason to keep private drains clear and have recurring blockages surveyed. - Leicester (https://urgentdrainagesolutions.co.uk/drainage-services/leicester): postcodes LE1–LE5; sewers Severn Trent Water; road gullies Leicester City Council; about 55 minutes from Southwell. Urgent Drainage Solutions is a drainage company and drainage contractor for Leicester: we clear blocked drains, carry out CCTV drain surveys and repair drains across the city — from Clarendon Park, Highfields and Knighton to Belgrave, Evington and Beaumont Leys (LE1–LE5). Leicester is about an hour from our Southwell base via the A46, and we work 7 days a week with no call-out fee. - Storm Henk on 2 January 2024 led to 160 reports of internal flooding in Leicester, mostly from the River Soar in Abbey and Belgrave wards, according to Leicester City Council. The city's Soar flood scheme protects about 4,700 properties. - South Highfields is a conservation area of two-storey red-brick terraces, and Clarendon Park was built up quickly in the 1870s and 1880s. Streets like these usually have shared rear drains, which have been Severn Trent's responsibility since 2011. - Much of Leicester sits on Mercia Mudstone, a clay that shrinks and swells and can attack concrete with sulphates, according to the British Geological Survey — tough on old rigid pipes, and a reason to test before relying on a soakaway. - Loughborough (https://urgentdrainagesolutions.co.uk/drainage-services/loughborough): postcodes LE11, LE12; sewers Severn Trent Water; road gullies Leicestershire County Council; about 45 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Loughborough, Shelthorpe, Thorpe Acre and the surrounding LE11 and LE12 villages, about 45 minutes from our Southwell base. Engineers work 7 days a week, 6am–8pm, with no call-out fee — for homeowners, landlords and letting agents. - The River Soar at Pillings Lock reached a record 2.518 m on 7 January 2025, according to Environment Agency gauge data, and there are Environment Agency flood warning areas for Wood Brook and Black Brook at Thorpe Acre. - Upstream, the Trent Rivers Trust has installed more than 150 natural flood management features at the Outwoods and Beacon Hill to slow water running towards the town. - Loughborough has a lot of shared rented housing around the university, where heavily used kitchens make fat and food waste a common cause of blocked drains. - Melton Mowbray (https://urgentdrainagesolutions.co.uk/drainage-services/melton-mowbray): postcodes LE13, LE14; sewers Severn Trent Water; road gullies Leicestershire County Council; about 45 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Melton Mowbray and the LE13 and LE14 villages, including Asfordby and Thorpe Arnold. Melton is about 40–45 minutes from our Southwell base; we work 7 days a week, 6am–8pm, with no call-out fee. - A 550-metre clay flood-storage dam at Brentingby, built between 2001 and 2003, holds back the River Eye upstream of the town. - The River Wreake at Melton Park reached a record 2.754 m on 7 January 2025, according to Environment Agency gauge data. - Ashby-de-la-Zouch (https://urgentdrainagesolutions.co.uk/drainage-services/ashby-de-la-zouch): postcodes LE65; sewers Severn Trent Water; road gullies Leicestershire County Council; about an hour from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Ashby-de-la-Zouch, Packington, Blackfordby and Moira (LE65), about an hour from our Southwell base. We also install new drainage for extensions and new builds here, with no call-out fee. - Gilwiskaw Brook floods roads around Ashby after heavy rain. - New developments that drain to the Packington or Smisby sewage works pay a River Mease phosphate contribution under North West Leicestershire's developer contribution strategy — relevant if you're planning new foul drainage. - Birstall (https://urgentdrainagesolutions.co.uk/drainage-services/birstall): postcodes LE4; sewers Severn Trent Water; road gullies Leicestershire County Council; about 40 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Birstall, Wanlip, Rothley and Thurcaston, just north of Leicester — about 40 minutes from our Southwell base, 7 days a week from 6am to 8pm, with no call-out fee. - Birstall's wastewater is treated at Severn Trent's Wanlip works in the Soar valley, beside the lakes of Watermead Country Park. - Charnwood Borough Council's 2018 flood risk assessment found no part of Birstall in Flood Zone 2 or 3. Its risk comes from surface water instead, with flow paths along Meadow Lane, Wanlip Lane, Wanlip Avenue, Paget Avenue and Castlegate Avenue, and a large area of ponding at Saltersgate Drive. On routes like these, clear gullies and free-running drains matter most in heavy rain. - Birstall began to grow when the Great Central Railway arrived in 1899, and its population rose from 611 in 1901 to over 11,000 by 2001. Hallam Fields, begun in 2006, was planned for up to 900 homes, so the village's drains range from early 20th-century house connections to recent estate sewers. - Braunstone Town (https://urgentdrainagesolutions.co.uk/drainage-services/braunstone-town): postcodes LE3, LE19; sewers Severn Trent Water; road gullies Leicestershire County Council; about 50 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Braunstone Town and Thorpe Astley (LE3 and LE19) and nearby Enderby and Narborough, on Leicester's south-west edge — about an hour from our Southwell base, with no call-out fee. - Environment Agency flood warning areas cover the River Soar at Braunstone and Thorpe Astley Brook, which reached a record 1.239 m on 6 January 2025. - Braunstone Town is in Blaby district, outside the city, so road gullies are Leicestershire County Council's. - Blaby District Council's flood risk assessment places homes around Amy Street, Cyril Street, Gwencole Crescent and Colbert Drive in Flood Zones 2 and 3 from a small Soar tributary on the city boundary. Properties along Lubbesthorpe Road are in Flood Zone 2 from the Lubbesthorpe Brook, which rises just west of Braunstone Town. - Lubbesthorpe Road flooded in August 2005 and on 8 July 2007. The Environment Agency's Lubbesthorpe Brook flood alleviation scheme, completed in September 2013, re-aligned and widened about 500 m of channel, and Severn Trent spent £200,000 on sewer improvements to reduce sewer flooding on Lubbesthorpe Road and Watergate Lane. - Castle Donington (https://urgentdrainagesolutions.co.uk/drainage-services/castle-donington): postcodes DE74; sewers Severn Trent Water; road gullies Leicestershire County Council; about 55 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Castle Donington, Hemington, Lockington, Kegworth and Diseworth (DE74), about 55 minutes from our Southwell base, for homes, landlords and businesses alike, 7 days a week, with no call-out fee. - Castle Donington has a Derby (DE74) postcode but is in Leicestershire, so its road drains are Leicestershire County Council's. - In the autumn 2000 floods the Trent at Shardlow reached a record 3.455 m, and the Environment Agency has flood warning areas at Kings Mill and Hemington. - In the October–November 2000 floods, 18 properties between Burton and Castle Donington flooded from the Trent, and six more between Castle Donington and Long Eaton. North West Leicestershire's 2024 flood risk assessment says the town is at risk from the Trent and the smaller Castle Donington Brook, and lists it among places known to be at risk of surface-water flooding. - Most of North West Leicestershire sits on Triassic Mercia Mudstone, red clays and marls that the district's flood risk assessment calls relatively impermeable, causing rapid runoff. Several timber-framed houses from the 17th century and earlier survive along Castle Donington's main road. On clay, soakaways should be percolation-tested before they are relied on. - Glenfield (https://urgentdrainagesolutions.co.uk/drainage-services/glenfield): postcodes LE3; sewers Severn Trent Water; road gullies Leicestershire County Council; about 45 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Glenfield, Kirby Muxloe, Ratby, Groby and Anstey, north-west of Leicester — about an hour from our Southwell base, 7 days a week from 6am to 8pm, with no call-out fee. - Rothley Brook reached a record 2.504 m on 20 October 2023 during Storm Babet, according to Environment Agency gauge data. - Glenfield is home to Leicestershire County Council's offices but sits outside the city boundary, so the county council is the highway authority here. - After passing under the A46, Rothley Brook runs along the north-east side of Glenfield. Blaby District Council's flood risk assessment places properties around Kirby Road, Main Street, Station Road and Spencer Close in Flood Zones 2 and 3, with wider coverage on West Street. Surface water also runs from high ground around Frith Close down roads and through gardens to the brook. - Flood records for Glenfield include highway flooding on Gynsill Lane in January 2015 and on Kirby Road in March 2016, internal flooding at Pennant Close in April 2017, and garden flooding in February 2018 blamed on a ditch that had been filled in. Infilled or piped ditches are worth checking when gardens flood. - Market Harborough (https://urgentdrainagesolutions.co.uk/drainage-services/market-harborough): postcodes LE16; sewers Anglian Water; water supply Severn Trent Water; road gullies Leicestershire County Council; about 70 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Market Harborough, Little Bowden and Great Bowden (LE16). It's around 70 minutes from our Southwell base, so we recommend booking ahead. Unusually for Leicestershire, the sewers here are Anglian Water's. - Market Harborough is in the Welland catchment, and its wastewater goes to Anglian Water's Market Harborough Water Recycling Centre — even though Severn Trent supplies the water. - The River Jordan caused flash flooding in the town centre in September 2024 and in Little Bowden in November 2024, when the Little Bowden reservoir gauge hit a record 3.03 m. The Environment Agency is investing £2.7m in flood storage. - Severn Trent's own boundary map places some nearby villages, including Lubenham and Foxton, outside its sewer area, so check by postcode before reporting a sewer problem. - Oadby (https://urgentdrainagesolutions.co.uk/drainage-services/oadby): postcodes LE2; sewers Severn Trent Water; road gullies Leicestershire County Council; about an hour from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Oadby, Stoughton, Great Glen and neighbouring parts of LE2, on Leicester's south-east edge — about an hour from our Southwell base, 7 days a week, with no call-out fee. - Wash Brook in Oadby reached a record 1.293 m, and the River Sence at Great Glen a record 3.801 m, both on 6 January 2025, according to Environment Agency gauge data. - Oadby shares the LE2 postcode with parts of Leicester but is outside the city, so road gullies are Leicestershire County Council's. - Oadby has its own Severn Trent wastewater treatment works on Wigston Road, which discharges treated effluent into the Wash Brook. The brook rises south of Leicester Airport and flows west through the centre of Oadby, where several small culverted tributaries join it, before becoming the Saffron Brook at Knighton Park. - The borough's surface geology is dominated by the Oadby Member, a glacial till, over Blue Lias mudstone, and the council's 2024 flood risk assessment describes most soils as slowly permeable and seasonally wet. Soakaways in Oadby therefore need a proper percolation test. - Shepshed (https://urgentdrainagesolutions.co.uk/drainage-services/shepshed): postcodes LE12; sewers Severn Trent Water; road gullies Leicestershire County Council; about 50 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Shepshed, Hathern, Belton and Osgathorpe (LE12), just west of Loughborough and about 50 minutes from our Southwell base, 7 days a week from 6am to 8pm, with no call-out fee. - Black Brook at Shepshed reached a record 2.271 m on 6 January 2025, according to Environment Agency gauge data. - Shepshed sits beside junction 23 of the M1, so it's straightforward for our engineers to reach alongside Loughborough jobs. - Charnwood Borough Council's 2018 flood risk assessment traces four surface-water flow paths through Shepshed, following the Black Brook, Oxley Gutter and two unnamed watercourses in the town centre. One runs from the southern end of Anson Road down The Meadows, Field Street, Britannia Street and Brook Street. Some of the small watercourses are culverted, where blockages can occur. - Severn Trent's sewer flooding register, as summarised in the same assessment, listed 34 properties at risk of sewer flooding in the LE12 9 postcode sector, and Shepshed had 14 recorded flooding incidents since 2011 — second only to Loughborough. The assessment named Shepshed sewage treatment works as likely to need extensive upgrades to take new growth. - Syston (https://urgentdrainagesolutions.co.uk/drainage-services/syston): postcodes LE7; sewers Severn Trent Water; road gullies Leicestershire County Council; about 40 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Syston, Queniborough, East Goscote, Barkby and Rearsby (LE7), about 40 minutes from our Southwell base. Engineers work 7 days a week, 6am–8pm, with emergency call-outs and no call-out fee. - Barkby Brook reached a record 1.764 m on 2 January 2024 during Storm Henk, and Leicestershire County Council has carried out a formal flood investigation covering Syston. - The Environment Agency's flood warning area covers the Wreake and the Soar near Syston and Birstall. - Barkby Brook runs through the middle of Syston, and Charnwood Borough Council's 2018 flood risk assessment puts properties on The Half Croft, Fosse Way, West Street, North Street, Brook Street, Brookside, Victoria Street and College Road in Flood Zone 3. The brook flooded Syston in September 1992, and a flood alleviation scheme for it followed in 2004. - The same assessment lists 24 properties at risk of sewer flooding in the LE7 1 postcode sector on Severn Trent's register, and names Syston among the borough's highest-risk places alongside Loughborough, Shepshed and Barrow upon Soar. In extreme storms, its surface-water mapping shows water backing up and ponding against the railway embankments. - Wigston (https://urgentdrainagesolutions.co.uk/drainage-services/wigston): postcodes LE18; sewers Severn Trent Water; road gullies Leicestershire County Council; about an hour from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Wigston Magna, South Wigston and Wigston Fields (LE18), about 60 minutes from our Southwell base. Engineers work 7 days a week, weekends included, and there's no call-out fee. - The River Sence at South Wigston reached a record 3.645 m on 6 January 2025, according to Environment Agency gauge data. - When a river is that high, nearby surface-water drains can't discharge, so gullies may back up even when they're clear. - The only flood in the borough with a documented Section 19 report, according to Oadby and Wigston's 2024 flood risk assessment, was on Burleigh Avenue, Wigston, on 27 August 2016. Two short bursts of intense rain exceeded the capacity of the highway drainage; water reached about 150 mm deep and at least two homes flooded inside. - On 22 June 2023 heavy rain caused widespread surface-water and sewer flooding across Oadby and Wigston, with a high number of reports from the LE18 2 postcode. Across the borough 57 properties flooded internally and 108 reported external sewer flooding, and the council's records list 12 flooding incidents in the Wigston urban area between 2012 and 2023. ### Lincolnshire URL: https://urgentdrainagesolutions.co.uk/drainage-services/lincolnshire We cover Lincoln, North Hykeham, Grantham, Sleaford and Gainsborough, and further afield Boston, Stamford, Spalding, Bourne, Horncastle and Market Rasen, for blocked drains, CCTV drain surveys, drain repairs and gutter cleaning. Most of the county's sewers are run by Anglian Water. - Anglian Water runs the public sewers across most of Lincolnshire, including Lincoln, Grantham, Sleaford, Boston, Stamford and Spalding. - Gainsborough is different: its sewers drain to Severn Trent's Lea Road works, although Anglian Water supplies the water. - Lincolnshire County Council is the highway authority everywhere in the county, including Lincoln, so it deals with blocked road drains. Internal drainage boards and the Environment Agency look after many dykes and main rivers. Also covered: Waddington, Bracebridge Heath, Washingborough, Nettleham, Saxilby, Skellingthorpe, Ruskington, Heckington, Woodhall Spa, Kirton, Louth (call to check), Skegness (call to check), Mablethorpe (call to check). - Gainsborough (https://urgentdrainagesolutions.co.uk/drainage-services/gainsborough): postcodes DN21; sewers Severn Trent Water; water supply Anglian Water; road gullies Lincolnshire County Council; about 55 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Gainsborough, Morton and Lea (DN21), about 55 minutes from our Southwell base. Gainsborough is the one Lincolnshire town we cover where Severn Trent, not Anglian Water, runs the sewers. No call-out fee. - Gainsborough's sewers drain to Severn Trent's Lea Road works, although Anglian Water supplies the town's water. - The Trent at Gainsborough reached a record 5.675 m on 10 November 2000, and the Trent Aegir tidal bore still reaches the town on the highest spring tides. - Gainsborough's centre stands on a slight rise on the east bank of the Trent, over mudstone bedrock that includes the Mercia Mudstone Group. Alluvium, sand and gravel border the river, and till, clay, silt and sand lie to the east, where the land rises gradually, according to Lincolnshire County Council's Extensive Urban Survey. - After the 1804 enclosure award almost 600 homes were built south and east of the town, and by 1900 streets of Victorian terraces ran north of All Saints Church and towards Lea Road. The engineering firm Marshall and Sons had built 180 homes for its workers by 1885 and a further 877 by 1901. Terraces of this age often share a drain run behind the houses. - Grantham (https://urgentdrainagesolutions.co.uk/drainage-services/grantham): postcodes NG31–NG33; sewers Anglian Water; road gullies Lincolnshire County Council; about 40 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Grantham, Harrowby, Earlesfield, Great Gonerby and Barrowby (NG31 and nearby NG32/NG33 villages). Grantham is about 40 minutes from our Southwell base, and we're open 7 days a week with no call-out fee. - Grantham has Nottingham-style NG postcodes but is in Lincolnshire, and its sewers are run by Anglian Water rather than Severn Trent. - The Environment Agency has flood warning areas for the River Witham in Grantham and for Mow Beck and Barrowby Stream. The Witham at Saltersford reached a record 1.535 m on 6 January 2025. - Lincoln (https://urgentdrainagesolutions.co.uk/drainage-services/lincoln): postcodes LN1–LN6; sewers Anglian Water; road gullies Lincolnshire County Council; about 40 minutes from Southwell. Urgent Drainage Solutions clears blocked drains, carries out CCTV drain surveys and repairs drains across Lincoln — Uphill and Downhill, Boultham, Birchwood, Ermine and Bracebridge (LN1–LN6). Lincoln is about 40 minutes from our Southwell base along the A46, and we work 7 days a week, 6am–8pm, with no call-out fee. - Lincoln's sewers are run by Anglian Water, not Severn Trent, and the city's wastewater is treated at the Canwick works. - Brayford Pool is a widening of the River Witham, linked to the Trent by the Foss Dyke, which dates back to Roman times. Storm Babet in October 2023 set record levels at Brayford Pool, Sincil Dyke and Stamp End Sluice, according to Environment Agency gauges. - The West Parade and Brayford conservation area is full of Victorian terraced houses, where rear drains are often shared — and shared sections are normally Anglian Water's responsibility. - North Hykeham (https://urgentdrainagesolutions.co.uk/drainage-services/north-hykeham): postcodes LN6; sewers Anglian Water; road gullies Lincolnshire County Council; about 30 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in North Hykeham, South Hykeham, Witham St Hughs and Waddington, on Lincoln's south-west edge (LN6). It's about 30 minutes from our Southwell base, and engineers work 7 days a week with no call-out fee. - The River Witham at North Hykeham reached a record 2.431 m on 26 June 2007, according to Environment Agency gauge data. - Much of the low-lying land around the town is managed by the Upper Witham Internal Drainage Board, which maintains drains and dykes that carry water off the land. - North Hykeham's sewers are Anglian Water's, and its road drains are Lincolnshire County Council's. - Sleaford (https://urgentdrainagesolutions.co.uk/drainage-services/sleaford): postcodes NG34; sewers Anglian Water; road gullies Lincolnshire County Council; about 45 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Sleaford, Quarrington, Holdingham and Greylees (NG34), plus nearby villages such as Ruskington and Heckington — about 45 minutes from our Southwell base, 7 days a week, with no call-out fee. - The Environment Agency has a flood warning area for the River Slea and the Ninefoot River. - Storm Henk's first damage count found 54 homes flooded inside across Lincolnshire, mostly in the Bourne and Sleaford area, according to the Lincolnshire Resilience Forum. - Like Grantham, Sleaford uses an NG postcode but is in Lincolnshire, with Anglian Water sewers. - Boston (https://urgentdrainagesolutions.co.uk/drainage-services/boston): postcodes PE21; sewers Anglian Water; road gullies Lincolnshire County Council; about 65 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Boston, Skirbeck, Wyberton and Fishtoft (PE21). Boston is around 65 minutes from our Southwell base, so we recommend booking ahead. Anglian Water runs the sewers, and there's no call-out fee. - The December 2013 tidal surge flooded more than 800 homes in Boston. The Boston Barrier, fully operational since December 2020, now protects more than 13,000 properties, according to the Environment Agency. - The flat fenland around Boston is drained by internal drainage boards, including Witham Fourth District and Black Sluice, whose channels and pumping stations help carry water off the land. - The Maud Foster Drain runs through Skirbeck and Boston, where that stretch is called the Bargate Drain. It was enlarged in 1631, rebuilt in 1734 and improved in 1803, and its Grade II listed sluice into the tidal Witham, designed by John Rennie as part of his fen drainage scheme, was built in 1806–07. The sluice's upstream gates were modernised in 1985. - Bourne (https://urgentdrainagesolutions.co.uk/drainage-services/bourne): postcodes PE10; sewers Anglian Water; road gullies Lincolnshire County Council; about an hour from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Bourne, Dyke, Morton and Thurlby (PE10), about an hour from our Southwell base. Engineers work 7 days a week from 6am to 8pm, and there's no call-out fee. - The Environment Agency has a flood warning area for the Bourne Eau, and it repaired a breach after the 2023–24 winter storms. - Bourne's name means "at the springs/streams". The town grew where higher ground meets the fen, close to artesian springs, and was known for medicinal springs; a mineral water company was set up there in the late 19th century. Where springs are close by, groundwater can keep soakaways and inspection chambers wet. - The bedrock under Bourne includes Kellaways sand and clay, Oxford Clay and a small area of Cornbrash Limestone, overlain by sand and gravel, peat, and tidal silt and sand. The land falls from 50–60 m in the west to fenland only 1–3 m above sea level east of the town, according to Lincolnshire County Council's Extensive Urban Survey. - Horncastle (https://urgentdrainagesolutions.co.uk/drainage-services/horncastle): postcodes LN9; sewers Anglian Water; road gullies Lincolnshire County Council; about 70 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Horncastle, Thimbleby, West Ashby and Woodhall Spa, about 70 minutes from our Southwell base, so booking ahead is best. Anglian Water runs the sewers here, and there's no call-out fee. - A flood storage reservoir on the River Bain, completed in 2017, protects 169 properties in Horncastle. - During Storm Babet up to 80 properties flooded after a mechanical fault reduced the reservoir's storage, according to Lincolnshire County Council. - Horncastle lies where the Rivers Bain and Waring meet, on Kimmeridge Clay mudstone overlain by river alluvium of clay, sand, silt and gravel and, in places, glacial till, according to Lincolnshire County Council's Extensive Urban Survey. Ground this mixed can vary from one garden to the next, which matters when siting a soakaway or new drain run. - Horncastle grew quickly in the early 19th century after its canal opened and the fields were enclosed. Foundry Street was laid out in the 1830s with small terraced houses for workers, and Queen Street was built at the same time for managers. The population peaked at 5,017 in 1851, and 20th-century housing later spread out on all sides of the town. - Market Rasen (https://urgentdrainagesolutions.co.uk/drainage-services/market-rasen): postcodes LN8; sewers Anglian Water; road gullies Lincolnshire County Council; about an hour from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Market Rasen, Middle Rasen, West Rasen and Tealby (LN8), about 60 minutes from our Southwell base. Engineers work 7 days a week from 6am to 8pm, and there's no call-out fee. - The River Rase reached a record 1.392 m in June 2007, according to Environment Agency gauge data. - The Ancholme Internal Drainage Board, which covers about 17,800 hectares, manages water levels across the surrounding farmland. - Market Rasen sits on Kimmeridge Clay, a mudstone, overlain in places by blown sand and river alluvium, according to British Geological Survey records cited in Lincolnshire County Council's Extensive Urban Survey. Clay beneath sandy ground drains slowly once saturated, so a soakaway is worth percolation-testing before it is relied on. - Flash flooding on the evening of 16 August 2022 hit the Market Rasen and Louth area first, and sandbags went to Union Street and The Ridings. By the morning of 17 August, Lincolnshire Fire and Rescue had taken 190 calls and attended 103 incidents, and the county council invited reports of flooding for formal investigation. - Spalding (https://urgentdrainagesolutions.co.uk/drainage-services/spalding): postcodes PE11, PE12; sewers Anglian Water; road gullies Lincolnshire County Council; about 80 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Spalding, Pinchbeck, Weston, Moulton and Cowbit (PE11 and PE12), around 80 minutes from our Southwell base, so we recommend booking ahead. Anglian Water runs the sewers here, and there's no call-out fee. - The Coronation Channel, opened in 1953, protects Spalding from the River Welland. - The Welland & Deepings Internal Drainage Board manages about 32,400 hectares, with around 660 km of drains and 14 pumping stations. - Drained fen peat keeps shrinking as it dries, which can cause ground movement — worth ruling out when a drain keeps cracking or sagging. - Spalding sits on Oxford Clay mudstone covered by tidal flat deposits of clay and silt. The town is on slightly raised land 5–6 m above sea level, while the surrounding fen is at 3–4 m, according to Lincolnshire County Council's Extensive Urban Survey. Fine silt can wash into cracked pipes and leave voids around them. - Stamford (https://urgentdrainagesolutions.co.uk/drainage-services/stamford): postcodes PE9; sewers Anglian Water; road gullies Lincolnshire County Council; about 55 minutes from Southwell. We clear blocked drains, carry out CCTV drain surveys and repair drains in Stamford and the nearby PE9 villages, around 55 minutes from our Southwell base down the A1. CCTV surveys and no-dig relining help avoid digging up its historic streets and gardens, and there's no call-out fee. - The Environment Agency has a flood warning area for the River Welland in Stamford. - The town still has traces of the 17th-century Stamford Canal, and its stone-built centre means careful, low-disruption drainage work is often the best approach. - Stamford sits on several bands of bedrock — Lincolnshire Limestone, the sandstone and limestone of the Rutland Formation, Blisworth Limestone, Blisworth Clay and Cornbrash — with little surface deposit apart from alluvium along the Welland and the Gwash, according to Lincolnshire County Council's Extensive Urban Survey. Ground conditions can change between streets, so a soakaway that works on limestone may not work on clay. - In 1967, following the Civic Amenities Act, Stamford became the first town in Britain to have a designated conservation area. A second conservation area now covers the 19th-century terraced housing of Northfields, north of the town centre. External work in a conservation area can need extra planning checks, so drainage work there is best planned early. ## Frequently asked questions ### Booking & Prices Q: How do I book a drainage engineer? A: The quickest way is to book online: pick the job, add your address, choose the day and leave your name and number — it takes under a minute. There’s no time to choose; we call about an hour before we arrive. You can also call us on 07300 600 950; we answer 6am to 8pm, seven days a week. Q: Do you charge a call-out fee? A: No. There is never a call-out fee — you pay for the work, not for us turning up, and the price is agreed with you before any work starts. Q: How much does it cost to unblock a drain? A: Drain unblocking starts from £120 + VAT, with no call-out fee. The final price depends on where the blockage is, how easy it is to reach and whether rods are enough or the drain needs high-pressure jetting — we confirm it with you before we start. See blocked drain clearance. Q: Are your prices shown with or without VAT? A: Our prices are shown plus VAT, so the VAT is added to the figure you see on your invoice. We always tell you the total before any work begins. Q: Will I get a quote before any work is done? A: Yes. For straightforward jobs such as unblocking or gutter cleaning we confirm the price when you book. For repairs, relining and groundworks we inspect the drain first, give you a written quote, and don't start until you've agreed it. Q: Can I get a same-day appointment? A: Often, yes. We offer same-day appointments seven days a week, subject to availability. Book online to see whether today is still free, or call 07300 600 950 for the earliest available engineer. ### Blocked Drains Q: What causes a blocked drain? A: Most blockages are caused by things that shouldn't go down the drain: wet wipes, sanitary products, cooking fat, oil and grease, food waste and hair. Outside, leaves and silt build up in gullies, and in older clay pipes tree roots can grow in through cracked or displaced joints. Q: What are the signs of a blocked drain? A: The usual warning signs are water draining slowly from sinks, baths or showers, gurgling from plugholes, bad smells from drains or gullies, a toilet that rises or won't flush away, and water pooling around an outside drain or manhole. Q: Is a blocked drain an emergency? A: It is if sewage is backing up into your home, a manhole is overflowing, or you have no working toilet. In that case stop using water and call 07300 600 950 — we offer emergency call-outs 365 days a year. A slow sink can usually wait for the next available appointment. Q: What should never go down a toilet or sink? A: Only flush the 3 Ps — pee, paper and poo. Water UK says wet wipes cause the vast majority of sewer blockages, and it ended its "Fine to Flush" certification in March 2024, so bin every wipe. Plastic wet wipes will be banned from sale in England from 19 May 2027. Let cooking fat cool and put it in the bin rather than the sink. Q: Should I try a chemical drain unblocker first? A: Shop-bought products can help with minor build-up in a sink trap, but they rarely shift a blockage further down the pipe. Never mix products, keep children and pets away, and tell our engineer if you've used one so they can work safely. Q: Why does my drain keep blocking? A: A drain that blocks again and again usually has an underlying defect — a displaced joint, a sag in the pipe, root ingress or a partial collapse — that catches waste. A CCTV drain survey shows the cause so it can be repaired properly, rather than cleared repeatedly. ### CCTV Drain Surveys Q: What is a CCTV drain survey? A: A CCTV drain survey is an inspection of your underground pipes with a waterproof camera, pushed or driven along the drain from an access point. It records the pipe's condition — cracks, displaced joints, roots, blockages and collapses — without any digging. Q: How much does a CCTV drain survey cost? A: CCTV drain surveys start from £149 + VAT, including WRc/MSCC5-coded condition grading, a PDF condition report, the footage and stills, and a map of your drain runs. The final price depends on the length of drain, the number of access points and whether the pipes need jetting first, and we confirm it before we start. See CCTV drain surveys. Q: Do I need a drain survey when buying a house? A: It's strongly worth considering, especially for older homes, properties with mature trees or extensions, or a history of blockages. A standard building survey rarely puts a camera through the pipes, so a homebuyer drain survey is the way to find costly defects before you exchange. Q: What does a drain survey report include? A: Our reports include a plan of the drain runs, the recorded footage, still images of each defect, observations coded to the industry's WRc standard and plain-English recommendations, so you, your insurer or your solicitor can see exactly what was found. Q: Do I need a CCTV survey for a build-over agreement? A: Often, yes. If you're building within 3 metres of a public sewer, Severn Trent lets some simple extensions self-certify, but a formal build-over agreement needs plans and a CCTV survey of the sewer. Check with your water company early in the project — we can carry out the survey. ### Drain Repairs & Relining Q: How do I know if my drain is damaged or collapsed? A: Common signs are blockages that keep coming back, sewage smells outside, damp patches on walls, sunken or soft ground over the drain run, and rats around the property. A CCTV survey confirms the exact defect and where it is before any repair is quoted. Q: What is drain relining? A: Drain relining is a no-dig repair: a resin-soaked liner is inserted into the existing pipe and cured in place, forming a new, jointless pipe inside the old one. It seals cracks, open joints and root entry points without digging up your garden or driveway. Q: When does a drain need digging up instead of relining? A: Excavation is usually needed when a section has fully collapsed, is badly deformed, or has sunk so the water no longer flows properly. In those cases we dig down, replace the damaged length and reinstate the ground. Q: How long are drain repairs guaranteed for? A: Our repairs are guaranteed for 12 months — that covers drain lining, patch repairs and pipe replacement. Unblocking is charged as a one-off visit, because a drain that has wipes or fat put down it can block again however well it was cleared. Q: What are pitch fibre pipes and why do they fail? A: Pitch fibre pipes are made from wood cellulose impregnated with tar and were widely laid in the 1950s to 1970s. With age they can deform into an oval shape and blister, which causes blockages. They can often be re-rounded and relined, but check your insurance — many policies exclude pitch fibre. Q: Do drain repairs need Building Regulations approval? A: Most like-for-like repairs don't. New drainage, new connections and extensions to a drainage system are controlled work under Approved Document H and normally need building control approval. We'll tell you if your job falls into that category. ### Responsibility & Insurance Q: Who is responsible for a blocked drain? A: In England, you're responsible for the drain pipes that serve only your property and sit within your boundary. Pipes shared with a neighbour, and pipes beyond your boundary, have been the water company's responsibility since 1 October 2011. Road gullies belong to the county or city council. Q: Which water company looks after the sewers in my area? A: Severn Trent covers most of Nottinghamshire, Derbyshire and Leicestershire (report sewer blockages 24/7 on 0800 783 4444). Anglian Water covers most of Lincolnshire, and Yorkshire Water covers the Chesterfield area. If you're not sure where the blockage is, our engineer can check and tell you who is responsible. Q: Is a drain shared with my neighbours my responsibility? A: Usually not. Shared private sewers that connected to the public sewer before 1 July 2011 transferred to the water companies on 1 October 2011, even where they run under your land. Pipes on newer developments may stay private until they are adopted. Q: Does home insurance cover drain damage? A: Often. The Financial Ombudsman Service says most buildings insurance covers damage to the underground pipes you're responsible for, but wear and tear and gradual damage are common exclusions, and many policies exclude pitch fibre pipes. Tell your insurer before repairs start, and keep photos and a written report. Q: Can your CCTV report support an insurance claim? A: Yes. Our survey report includes footage, photos of each defect with its position along the pipe, and our repair recommendation — the evidence insurers and loss adjusters usually ask for. ### Gutters & Rats Q: How often do gutters need clearing? A: At least once a year, and ideally twice — in late spring and again in autumn once most leaves have fallen. Homes with overhanging trees may need more frequent visits. Q: Do you repair gutters as well as clean them? A: Yes. As well as clearing gutters and flushing downpipes, we reseal leaking joints, refit loose brackets and replace damaged sections. See gutter repairs (from £230 + VAT) and gutter cleaning. Q: Can rats get into my house through the drains? A: Yes. Rats live in the sewer network and can get into homes through cracked pipes, open joints and old, uncapped connections. The British Pest Control Association says most rat infestations inside homes start in the drainage, which is why a drain survey is the first step. Q: How do you stop rats coming up the drains? A: We survey the drains with a camera to find the entry point, repair or reline the defect, cap any redundant pipes and, where it helps, fit a rat blocker — a one-way valve that lets waste out but stops rats coming back in. See rats in drains. ### Septic Tanks & Off-Mains Drainage Q: Can a septic tank still discharge to a ditch or stream? A: No. Since January 2020 the General Binding Rules in England have not allowed a septic tank to discharge to a ditch, stream or any other watercourse. It has to run to a properly designed drainage field, be replaced with a sewage treatment plant, or be connected to the public sewer. See septic tank installation and replacement. Q: What is the difference between a septic tank and a sewage treatment plant? A: A septic tank only separates solids, so what leaves it still needs the ground to treat it through a drainage field. A sewage treatment plant treats the waste biologically, so the water leaving it is clean enough to discharge to a watercourse where the rules allow. Treatment plants need power and periodic servicing; septic tanks do not. Q: Do I need permission to connect to the public sewer? A: Yes. You have a right to connect, but the sewerage undertaker has to consent first under Section 106 of the Water Industry Act 1991 — Severn Trent across most of Nottinghamshire, Derbyshire and Leicestershire, Anglian Water across most of Lincolnshire, and Yorkshire Water around Chesterfield. If the dig is in an adopted road or footpath the highway authority licenses the opening as well. We will tell you which consents your job needs before you commit to anything. See sewer connections. Q: Why does a soakaway need a percolation test? A: Because the size depends entirely on how fast your ground absorbs water. The BRE Digest 365 method times how far water drops in a trial hole, and that rate is used with the roof and paved area draining into it to work out the volume needed. Skipping the test is how undersized soakaways end up flooding. See soakaway installation. Q: When does drainage need a pumping station? A: When the drain sits below the sewer it has to reach, or the run is too long and flat to fall naturally — basements, low-lying extensions, barn conversions and plots set below the road. A packaged pumping station lifts the waste through a rising main, and should have twin pumps and a high-level alarm so a single failure does not back up into the property. ### Areas & Emergencies Q: Which areas do you cover? A: We're based in Southwell, Nottinghamshire, and cover Nottingham and the whole of Nottinghamshire, plus Derbyshire, Leicestershire and Lincolnshire. See all the areas we cover. Q: What are your opening hours? A: We're open 6am to 8pm, seven days a week, and we offer emergency call-outs 365 days a year. Call 07300 600 950 or book online at any time. Q: Do you work weekends and bank holidays? A: Yes. We work seven days a week, and emergency call-outs are available 365 days a year, including weekends and bank holidays. Q: What should I do while I wait for an engineer? A: Stop running water into the blocked drain — don't flush, and pause the washing machine and dishwasher. Keep children and pets away from any overflowing water, don't try to lift heavy manhole covers yourself, and take photos in case you need them for an insurance claim. Q: Can landlords and businesses use your services? A: Yes. We work for landlords, letting agents, property managers, restaurants, schools and other businesses, with reactive call-outs and planned maintenance. See commercial drainage. ## Reviews Google rating: 4.9 out of 5 from 101 reviews on Google (Google Business Profile, as of 17 September 2026). All reviews: https://www.google.com/maps?cid=1397759662864169988 A selection of genuine Google reviews (verbatim excerpts): - "Gino came explained everything to me and was very profesional and extremely polite and respectful Cleared my drain and explained it to me as he did the job He did the job efficiently and as quick as he needed to be Did a great job thank you" — Noel Burton, September 2026 - "Excellent service, called yesterday afternoon, they came this morning, helpful, friendly and got the job done. Gave advice as well which was appreciated. Definitely recommend." — Amelia Lea, July 2026 - "Speedy and friendly service. Well priced considering urgent fix. Communication good, and no more blocked drain! Kept us well informed of future steps we may have to take but were completely pressure-free." — Will Longden, July 2026 - "Great service out 1hr after hour he responded, cleared my blocked drains in 10 mins, good price for the job carried out. Highly recommend." — tony ellis, July 2026 - "Came out very quickly to look at our blocked drain and solved the problem even quicker. Polite and friendly, would recommend" — Laura Martin, July 2026 - "These guys are absolute lifesavers. We’re in a new build house so was surprised when we had a blocked toilet that’s rarely used! Turns out the builders left tools blocking the drain! Gino explained everything that needed doing and showed…" — Ben Rampton, July 2026 ## Guides and articles - ACO Drains and Channel Drains: A Guide for UK Homes (https://urgentdrainagesolutions.co.uk/blog/aco-channel-drains): An ACO drain is a brand of channel drain: a narrow channel with a grating, set flush with paving to catch surface water. Use load class A15 for paths and patios and at least B125 where cars cross. It must run to a soakaway, watercourse or surface water sewer, bedded and haunched in concrete. - How to Clean Gutters Without a Ladder (https://urgentdrainagesolutions.co.uk/blog/clean-gutters-without-ladder): You can clean gutters without a ladder using a telescopic gutter pole with a scoop or claw, a wet-and-dry vacuum with gutter poles, or a leaf blower or pressure washer gutter kit. Poles and blower kits suit single-storey homes; vacuum kits with a camera reach higher. Check for overhead power lines before raising any pole. - How to Unblock a Toilet Without a Plunger (https://urgentdrainagesolutions.co.uk/blog/unblock-toilet-without-plunger): To unblock a toilet without a plunger, stop flushing, squeeze washing-up liquid into the bowl, wait 20 to 30 minutes, then pour in hot (not boiling) water from waist height. If that fails, use a toilet auger. If the basin, shower or an outside gully are backing up too, the blockage is in the drain, not the toilet. - Soakaway Crates: Sizes, Cost and How They Are Installed (https://urgentdrainagesolutions.co.uk/blog/soakaway-crates): Soakaway crates are plastic boxes, usually 1 m × 0.5 m × 0.4 m, that are about 95% empty space, so each holds roughly 190 litres of rainwater. They are wrapped in geotextile, buried at least 5 m from buildings and sized from a BRE 365 soakage test. Supply-only crates cost from about £38 + VAT each at Drainfast. - How to Clean and Unblock a Shower Drain (and a Shower Tray) (https://urgentdrainagesolutions.co.uk/blog/how-to-unblock-a-shower-drain): To unblock a shower drain, lift off the waste cover, pull out the hair catcher or trap insert, and clear the hair and soap sludge by hand while wearing gloves. Rinse the parts, refit them and run the shower. If it is still slow, use a plunger or a plastic drain snake to pull out hair further down. - How to Get Rid of Drain Flies (https://urgentdrainagesolutions.co.uk/blog/how-to-get-rid-of-drain-flies): To get rid of drain flies, find the drain they breed in and physically remove the slimy film inside it. Tape over each plughole overnight to see which one they come from, scrub the waste and trap with a stiff brush, and use an enzyme drain cleaner to keep it clean. Bleach and fly sprays rarely work on their own. - Condensate Soakaway: What It Is and Why Your Boiler Needs One (https://urgentdrainagesolutions.co.uk/blog/condensate-soakaway): A condensate soakaway is a small pit beside the house, filled with limestone chippings, that takes the slightly acidic water from a condensing boiler and lets it soak into the ground. Manufacturers treat it as a last resort: an internal soil stack or waste pipe comes first. It must be at least 500 mm from the building. - Blocked Soakaway: Signs, Causes and How to Fix It (https://urgentdrainagesolutions.co.uk/blog/blocked-soakaway): A blocked soakaway shows itself as gullies or downpipes backing up in rain and water pooling over the soakaway. Silt, leaves and fine soil are the usual cause. First rule out a blocked pipe, then test how fast the soakaway drains. Jetting can clear the inlet and silt trap, but a silted rubble pit usually needs rebuilding. - How Do You Unblock a Blocked Downpipe? (https://urgentdrainagesolutions.co.uk/blog/blocked-downpipe): A blocked downpipe usually shows as a gutter overflowing at one end or water spurting from a joint. Most blockages sit at the gutter outlet, the swan neck bends or the shoe at the bottom. Clear the top, then flush from the ground. If water backs up at the gully, the blockage is in the drain below. - Why Does My Toilet Keep Blocking? (https://urgentdrainagesolutions.co.uk/blog/why-does-my-toilet-keep-blocking): A toilet that keeps blocking usually has a cause further down the line: wipes or sanitary items building up, a weak or badly fitted flush, a partial blockage in the drain, or a damaged pipe such as a displaced joint, root ingress or deformed pitch fibre. If it keeps blocking with careful use, get the drain checked by camera. - What Is Drain Jetting and How Does It Work? (https://urgentdrainagesolutions.co.uk/blog/what-is-drain-jetting): Drain jetting cleans a pipe with water pumped through a hose to a nozzle. Rear-facing jets pull the hose along and scour the pipe walls, while a forward jet breaks into the blockage, and the flow carries debris back to the chamber. It clears fat, silt, scale and roots and is safe on sound pipes at a suitable pressure. - Toilet Backing Up? What to Do When Sewage Comes Up in the House (https://urgentdrainagesolutions.co.uk/blog/toilet-backing-up-sewage-in-house): A toilet backing up with sewage means the pipe below it is full, because your drain is blocked or the public sewer is overloaded or blocked. Stop using all water straight away, keep people away from the waste, and check whether neighbours are affected. If they are, call the water company; if not, the blockage is probably in your drain. - How Often Should a Sewage Pumping Station Be Serviced? (https://urgentdrainagesolutions.co.uk/blog/sewage-pumping-station-maintenance): Pumping station maintenance means a competent engineer servicing the pumps, floats, alarm, valves and chamber at set intervals. Manufacturers citing EN 12056 give at least once a year for a single house, every six months for flats and every three months for commercial premises, with the owner checking it runs properly each month. - Leaking Gutters: Causes, Gutter Repair Options and When to Replace (https://urgentdrainagesolutions.co.uk/blog/leaking-gutters-gutter-repair): Most leaking gutters are caused by a blocked outlet, a failed seal at a joint, a sagging bracket that has lost the fall, or a cracked section. Clearing and resealing fixes many leaks. Gutter repair typically costs £60 to £500 according to MyJobQuote, and badly corroded or repeatedly failing runs are usually better replaced. - How Do I Find Drainage Plans for My House? Drain Mapping Explained (https://urgentdrainagesolutions.co.uk/blog/find-drainage-plans-drain-mapping): Start with the water company's sewer records, the CON29DW from your purchase, your deeds and any building control file. They show public sewers, but most private drains and the shared pipes that became public in 2011 are on none of them. Drain mapping, a CCTV survey with sonde tracing, is how you get an accurate plan of your own drains. - Drainage and Water Search (CON29DW): What It Tells a Buyer (https://urgentdrainagesolutions.co.uk/blog/drainage-and-water-search-con29dw): A drainage and water search, the CON29DW, is a desk report from the water company's records. It shows public sewer and water main maps, whether the home is connected, any recorded build-over approval, adoption agreements and the sewer flooding register. It does not show the condition or route of your private drains. Only a camera survey does that. - Does Bleach Unblock Drains? (https://urgentdrainagesolutions.co.uk/blog/does-bleach-unblock-drains): No. Bleach disinfects and takes away smells, but it does not dissolve fat, hair, wipes or the other things that block drains. Caustic soda can break down fresh grease, but it is corrosive and gets hot in water. A plunger, cleaning the trap or mechanical rodding clears more blockages, more safely, than any chemical. - Manhole Cover Replacement: Who Fixes a Broken Manhole Cover? (https://urgentdrainagesolutions.co.uk/blog/broken-manhole-cover-replacement): Manhole cover replacement falls to whoever owns the pipe underneath. On a drain serving only your property, that is you. Covers on shared sewers belong to the water company, and those in roads and pavements usually belong to a utility or the council. Report any open or broken public cover straight away. - Collapsed Drain Repair Cost: What You'll Pay in 2026 (https://urgentdrainagesolutions.co.uk/blog/collapsed-drain-repair-cost): A collapsed drain repair in the UK typically costs around £850, according to MyJobQuote's August 2026 guide, from about £150 for a patch repair to £1,000 to £3,000 for a fully collapsed pipe. Our drain repairs start from £250 + VAT, with a fixed quote after a camera inspection. Shared pipes and pipes beyond your boundary are usually the water company's. - Who Pays for a Blocked Drain in a Rented Home? (https://urgentdrainagesolutions.co.uk/blog/landlord-or-tenant-who-pays-for-blocked-drains): In most rented homes in England the landlord must keep the drains in repair under section 11 of the Landlord and Tenant Act 1985, so the landlord arranges and pays for clearing them. The tenant can be charged if their misuse, such as flushing wipes or pouring fat away, caused the blockage. Shared and lateral drains are the water company's. - How to Unblock a Toilet (https://urgentdrainagesolutions.co.uk/blog/how-to-unblock-a-toilet): To unblock a toilet, stop flushing, then use a flange toilet plunger: seal it over the outlet, push gently, then pump firmly 15 to 20 times. No plunger? Try hot (not boiling) water with washing-up liquid, then a toilet auger. If other drains are slow or the outside chamber is full, the blockage is in the drain. - How Do You Unblock a Sink, Shower or Bath? (https://urgentdrainagesolutions.co.uk/blog/how-to-unblock-a-sink): To unblock a sink, remove the plug and strainer, pull out any hair or food, then use a cup plunger with the overflow covered. If that fails, put a bowl underneath and unscrew the U-bend to clean it. Showers and baths usually block with hair, which a cheap plastic drain snake pulls out. - Grease Traps for Commercial Kitchens: UK Rules and Maintenance (https://urgentdrainagesolutions.co.uk/blog/grease-traps-commercial-kitchens): A grease trap is a tank fitted to a commercial kitchen's waste pipe that slows wastewater so fat, oil and grease float and are held back before reaching the sewer. In the UK it is an offence to let grease block a public sewer, and Building Regulations guidance expects commercial hot-food kitchens to have a grease separator or equivalent. - East Midlands Flood Risk 2026: Which Areas Are Most at Risk? (https://urgentdrainagesolutions.co.uk/blog/east-midlands-drain-flood-risk-report-2026): Environment Agency data shows Lincoln has the highest share of properties at high or medium surface water flood risk in Nottinghamshire, Derbyshire, Leicestershire and Lincolnshire, at 9.8%, followed by Harborough, Leicester and Derby. For rivers and the sea, South Holland (35.3%) and East Lindsey (18.3%) lead, and the East Midlands tops England's regions. - Build Over Agreement: Building an Extension Over a Drain or Sewer (https://urgentdrainagesolutions.co.uk/blog/building-over-a-drain-build-over-agreement): A build over agreement is the water company's consent to build over or within 3 metres of a public sewer. Most extensions near a pipe shared with neighbours need one. Severn Trent offers self-certification for simple cases and a formal agreement for the rest; Anglian Water uses standard criteria. A CCTV survey is often required before and after. - What Is an Inspection Chamber? Manholes and Access Points Explained (https://urgentdrainagesolutions.co.uk/blog/inspection-chambers-manholes-explained): An inspection chamber is a shallow access point on an underground drain, with working space at ground level, where pipes join or change direction. Approved Document H covers them up to 1.2 metres deep for normal use. Deeper access points with working space at drain level are manholes. Both let engineers rod, jet and survey the drain. - Septic Tank Installation Cost: How Much Is a New Septic Tank in 2026? (https://urgentdrainagesolutions.co.uk/blog/septic-tank-installation-cost): MyJobQuote's September 2026 price guide puts a typical UK septic tank installation at around £5,500, within a range of about £2,500 to £10,000 or more. Replacing a tank with a new drainage field is often £6,000 to £10,000 or more. Ground conditions, the drainage field, access and the rules drive the final price. - Why Do My Drains Smell? Sewage Smell in the House Explained (https://urgentdrainagesolutions.co.uk/blog/why-do-my-drains-smell): Drains usually smell because a trap has lost its water seal and is letting sewer air into the room, or because grease, hair and soap are rotting in the waste pipe. A sewage smell that keeps returning, especially with gurgling or slow drains, usually means a blocked or cracked drain, a failed air admittance valve or a leaking joint. - Pitch Fibre Pipes: What They Are, Why They Fail and How to Fix Them (https://urgentdrainagesolutions.co.uk/blog/pitch-fibre-pipes): Pitch fibre pipes are drain pipes made of wood fibre impregnated with coal tar pitch, laid widely in UK homes from the 1950s to the 1970s. Many now blister, delaminate and deform into an oval, causing blockages and eventually collapse. A CCTV survey confirms them; deformed runs are usually re-rounded and relined, collapsed sections replaced. - Foul Water vs Surface Water Drainage: What's the Difference? (https://urgentdrainagesolutions.co.uk/blog/foul-water-vs-surface-water-drainage): Foul water is used water from toilets, sinks, baths, showers and appliances, and it must go to a foul or combined sewer or a treatment system. Surface water is rain from roofs and paved areas, and it should go to a soakaway, then a watercourse, then a sewer. Connecting a pipe to the wrong one is a misconnection. - What Is a Septic Tank and How Does It Work? (https://urgentdrainagesolutions.co.uk/blog/how-does-a-septic-tank-work): A septic tank is an underground tank that treats household sewage where there is no mains sewer. Waste flows in, solids sink as sludge, fats float as scum, and bacteria partly break them down. The settled liquid flows out to a drainage field, where the soil finishes the treatment. Sludge is pumped out at least once a year. - Cesspit vs Septic Tank: What's the Difference? (https://urgentdrainagesolutions.co.uk/blog/cesspit-vs-septic-tank): A cesspit is a sealed tank that only stores sewage, so a tanker must empty it often, typically monthly. A septic tank settles solids and sends partly treated liquid to a drainage field, and is emptied about yearly. A sewage treatment plant uses power to treat sewage further and can discharge to a flowing watercourse. - Septic Tank Regulations: The General Binding Rules Explained (https://urgentdrainagesolutions.co.uk/blog/septic-tank-rules-2020-general-binding-rules): In England, a septic tank must meet the Environment Agency's general binding rules or have a permit. It must drain to a drainage field, never straight to a ditch or stream, discharge no more than 2 cubic metres a day to ground, be emptied at least yearly by a registered waste carrier, and be declared in writing when you sell. - Gutter Cleaning Cost in 2026: UK Prices by House Type (https://urgentdrainagesolutions.co.uk/blog/gutter-cleaning-cost): Gutter cleaning in the UK typically costs £75 to £200, with an average of about £125, according to MyJobQuote's August 2026 guide. A semi-detached house averages around £100 and a detached house around £150. Our gutter cleaning starts from £120 + VAT, with a fixed price agreed before we start. - How Much Does a CCTV Drain Survey Cost? (https://urgentdrainagesolutions.co.uk/blog/cctv-drain-survey-cost): A CCTV drain survey in the UK typically costs £90 to £500, with an average of about £250, according to MyJobQuote's August 2026 guide. Our CCTV drain surveys start from £149 + VAT, including MSCC5-coded grading, a PDF report, footage and a drain map. Runs, access and pre-survey jetting change the final price. - How Do You Unblock an Outside Drain Safely? (https://urgentdrainagesolutions.co.uk/blog/how-to-unblock-an-outside-drain): To unblock an outside drain, wear gloves, lift the gully grate, scoop out leaves, silt and fat, then push drain rods into the outlet and flush with a hose. Check the inspection chambers downhill: a full chamber means the blockage is further down. If neighbours are affected, report it to the water company before paying anyone. - How to Prevent Drain Flooding in Heavy Rain: East Midlands Guide (https://urgentdrainagesolutions.co.uk/blog/prepare-drains-for-winter-heavy-rain-east-midlands): To prevent drain flooding in heavy rain, clear gutters, gully grates and downpipes before storms, get slow drains jetted, and send roof water to water butts or a working soakaway. Check your long-term flood risk on gov.uk and save the numbers for your water company, council and Floodline so you know who to call. - Does Home Insurance Cover Drain Damage? (https://urgentdrainagesolutions.co.uk/blog/does-home-insurance-cover-drain-damage): Usually, yes, for sudden damage to outside drains you are responsible for. The Financial Ombudsman Service says most buildings policies cover damage to underground pipes and drains. But cover rarely extends to wear and tear, gradual damage, poor workmanship or pitch fibre pipes, and pipes shared with neighbours or beyond your boundary are the water company's. - Tree Roots in Drains: Signs, Fixes and Who Is Responsible (https://urgentdrainagesolutions.co.uk/blog/tree-roots-in-drains): Tree roots get into drains through cracks and open joints, drawn by moisture, then grow into mats that trap paper and fat and cause repeat blockages. Cutting the roots out restores flow, but they grow back unless the defect is sealed with a patch repair, a structural liner or a new section of pipe. - What Is a French Drain and How Do You Build One? (https://urgentdrainagesolutions.co.uk/blog/french-drains-waterlogged-gardens): A French drain is a trench lined with geotextile membrane, filled with gravel and usually fitted with a perforated pipe, that collects water from wet ground and carries it to an outlet such as a soakaway or ditch. It works well on slopes and soggy lawns, but only if the water has somewhere lawful to go. - What Is a Soakaway? How to Build, Size and Unblock One (https://urgentdrainagesolutions.co.uk/blog/soakaways-explained): A soakaway is an underground pit, filled with rubble or plastic crates, that collects rainwater from roofs and paving and lets it soak into the surrounding ground. It only works in free-draining soil, should be sized from a BRE 365 infiltration test and, under Approved Document H, should not be within 5 m of a building or road. - How Often Should Gutters Be Cleaned? (https://urgentdrainagesolutions.co.uk/blog/how-often-should-gutters-be-cleaned): Most UK homes should have their gutters cleaned twice a year: in late autumn once the leaves have fallen, and again in spring to clear moss, seeds and grit. Homes under or near trees, or with mossy roofs, may need three or four cleans a year. Clean straight away if water spills over in rain. - What Is a Fatberg? How Kitchen Grease Builds Sewer Blockages (https://urgentdrainagesolutions.co.uk/blog/fat-oil-grease-kitchen-sink-care): A fatberg is a solid mass of congealed fat, oil and grease bound together with wet wipes, nappies and other unflushable items inside a sewer. The biggest recorded, in Whitechapel in 2017, was 250 metres long and weighed about 130 tonnes. They start in kitchen sinks, so binning cooking fat is the best prevention. - What Not to Flush: Wet Wipes and the Plastic Wipes Ban (https://urgentdrainagesolutions.co.uk/blog/what-not-to-flush-wet-wipes-fatbergs): Only flush the 3 Ps: pee, poo and toilet paper. Everything else, including wet wipes labelled flushable, belongs in the bin. Water UK found that 93% of the material in sewer blockages was wipes. Its Fine to Flush certification ended in March 2024, and wipes containing plastic are being banned in Wales and England. - Rats in Drains: How They Get In, Rat Blockers and Who Is Responsible (https://urgentdrainagesolutions.co.uk/blog/rats-in-drains-rat-blockers): Rats in drains usually come from the sewer and escape through cracked pipes, open joints or disused connections. A CCTV survey finds the entry point, repairs seal it, and a rat blocker (a one-way valve) stops rats travelling back up the pipe. You are responsible for your own drain; shared pipes and public sewers are the water company's. - Drain Relining vs Excavation: Which Drain Repair Do You Need? (https://urgentdrainagesolutions.co.uk/blog/drain-relining-vs-excavation): Choose a patch repair for one crack or open joint, full relining for defects along a run that still holds its shape, and excavation where the pipe has collapsed, is badly deformed or sits at the wrong fall. MyBuilder puts drain relining at £70 to £250 per metre; MyJobQuote puts excavation at £250 to £650 per metre. - Drain Unblocking Cost: How Much to Unblock a Drain in 2026? (https://urgentdrainagesolutions.co.uk/blog/drain-unblocking-cost-uk): Drain unblocking in the UK typically costs around £100 for a standard job, according to MyJobQuote, with outside drains £80 to £150 and call-out and out-of-hours charges on top at many firms. Our blocked drain service starts from £120 + VAT with no call-out fee. If the blockage is in a shared pipe or public sewer, the water company pays. - Homebuyer Drain Survey: Do You Need One When Buying a House? (https://urgentdrainagesolutions.co.uk/blog/drain-survey-when-buying-a-house): You don't legally need a drain survey to buy a house, but it is worth having on older homes, homes near trees and homes with extensions. RICS surveys only look into inspection chambers; a homebuyer drain survey puts a camera through the pipes. Book it after your offer is accepted and before you exchange contracts. - How to Read a CCTV Drain Survey Report: MSCC5 Codes and Grades (https://urgentdrainagesolutions.co.uk/blog/cctv-drain-survey-report-explained): A CCTV drain survey report maps each drain run and lists every defect by its distance along the pipe, a WRc MSCC5 code, its size and its clock position. Each run gets a structural grade and a service grade from 1, acceptable, to 5, needing immediate action. Grades 4 and 5 usually need repair soon. - Signs of a Collapsed Drain (and How to Tell It From a Blockage) (https://urgentdrainagesolutions.co.uk/blog/signs-of-a-blocked-or-collapsed-drain): The main signs of a collapsed drain are blockages that return soon after clearing, a sewage smell outside, sunken or damp ground over the drain, damp patches on walls near it, an inspection chamber that keeps filling, and rats. Only a CCTV survey confirms a collapse. MyJobQuote puts a typical collapsed drain repair at about £850. - Who Is Responsible for a Blocked Drain Outside Your House? (https://urgentdrainagesolutions.co.uk/blog/who-is-responsible-for-blocked-drains): In England you are responsible for an outside drain that serves only your property and sits inside your boundary. If the blocked pipe is shared with a neighbour, runs beyond your boundary or is the public sewer, the water company is responsible and clears it free. Road gullies are the council's. Where the blockage sits decides who pays. ## Company details Urgent Drainage Solutions Ltd is registered in England and Wales, company number 15430188 (https://find-and-update.company-information.service.gov.uk/company/15430188). Policies: https://urgentdrainagesolutions.co.uk/privacy, https://urgentdrainagesolutions.co.uk/terms, https://urgentdrainagesolutions.co.uk/complaints, https://urgentdrainagesolutions.co.uk/cookies.